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Title Customer Service Retail Sales
Target Location US-IL-Chicago
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Chicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI have so much to offer because of my extensive work history and life experiences. I am excellent at dealing with the public. My customer service skills are exceptional. I'm proficient in using Ceridian, Microsoft and various other software.Work ExperienceNight AuditorBest Western Plus Countryside - Countryside, ILJanuary 2024 to March 2024I performed Night Auditing using the Matrix System. Multitasking to various other jobs. Registering guests and light Housekeeping. Sold out all 108 rooms consistently. Retail Sales ManagerAshley Stewart Inc - Forest Park, ILJuly 2016 to September 2022Responsible for coaching and development of sales; recruiting, hiring and training. I provided exceptional customer service, regularly including direct in-person, phone contact and relationship building ensuring all customer complaints were handled appropriately. I used Ceridian software to schedule employees, keep up with payroll and keep up with productivity . I saved 2,000 in operating cost and lowered shrinkage by 88 percent. Crossing GuardCity of Chicago OEMC - Chicago, ILMay 2012 to June 2020Communicate traffic, crossing rules and other important information to students and parents. Crossing the students during rush hour traffic across busy intersections without incident. Wrote reports of daily activities and any irregularities; such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences.Worked City parade routes and Midway airport directing traffic. Laborer; Assebler, Machinist, LogisticsSloan Valve Company - Franklin Park, ILMarch 2002 to April 2013A customer service oriented company, I worked several areas in a factory facility for eleven years. Planned and paced work efficiently to meet daily, weekly and monthly production goals to satisfy customers demands while keeping productivity cost down.As a Laborer, I was able to contribute to various mainstream departments; Sales Assembly, Shipping and Receiving, Machine Shop, Product Testing, Polishing and Plating. Certified Forklift Operator.Trained in Health and SafetyEducationSome college in PsychologySouthern Illinois University-Edwardsville - Edwardsville, IL June 1981 to June 1985Skills Customer service Organizational skills Driving Microsoft Office Cashiering Leadership Communication skills Cash handling Administrative experience Microsoft Powerpoint Data Entry Management Computer Skills Ceridian Recruiting Retail Management Dayforce Payroll Sales Management SAP Store Management Experience Retail Sales Merchandising Employee Orientation Customer service Public relations Leadership Analysis skills Proofreading Social work Paratransit Driving Assembly Retail sales Sales Hospitality Time management Conflict managementCertifications and LicensesLabor and Employment RelationsPresentMy emphasis was on FMLA laws and corporate responsibilities. Certified Nursing AssistantPresentI obtained my CNA training at Malcolm X, I am state licensed. Driver's LicenseFebruary 2022 to February 2026

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