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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Over 20+ years of forward-facing customer-first approach and personalized delivery, while eager to learn and adaptive to new systems. Results-driven with emphasis on working at a strategic level, by executing day-to-day operational matters, competing tasks and unexpected variables. Able to engage and lead processes to closure with diverse stakeholders, maintaining professionalism, cultural sensitivity, and adherence to privacy regulations.HIGHLIGHTS Successfully designed, implemented and managed trackers for workflow continuity and process improvements. Serviced over 15,000 University staff, faculty and graduate students inquiries and provided information related to University benefits, policies and program Oversaw 22 retail locations (local and remote); providing guidance for Employee Relations issues, and the application of HR policy, custom and practice. Sourced, selected, and acquired 40+ new hires over a seven-month period, while developing interview resources, updating job postings on the company website, external job boards, and Indeed. Led company-wide initiative presenting Harassment & Discrimination Training for new hires. Corporate Recruiter, HR Business PartnerRegency Management Services, LLC. (RMS), Brandywine, MD RMS, is a privately-owned retail furniture dealer, founded in 1999. Focusing on excellence and brand expansion for Ashley/MARLO/Regency Furniture. Apr 2023 - CURRENT Executed multiple HR systems related to the employee life-cycle (talent acquisition, onboarding, development, corrective action, separation/termination of employment). Provides HR guidance to management for various topics (coaching, career development, performance improvement, conflict resolution, disciplinary actions). Conducting investigations on Employee Relations issues, including gathering and analyzing evidence Assisted Finance with processing of payroll-related tasks, (i.e. onboarding, timekeeping, payroll change notices, termination/separation documentation, employment verifications, payroll advance documentation, employee discounts). Implementation of modernized HR solutions targeting decision-making improvements for the leadership team.Accreditation Operations CoordinatorAmerican Association of Colleges of Nursing (AACN), Washington, DC Nonprofit specialty nursing organization advocating programs and resources to help nursing schools develop, promote, and advance DEI initiatives. Jul 2022 - Feb 2023 Providing data management support of the national accreditation process for post-baccalaureate nursing programs. Developing, implementing and managing trackers for the administration of processes and systems used in the accreditation cycle. Coordinated financial tasks related to the accreditation process (preparing Invoices, tracking receivables, reconciliations, and budget processes). Oversaw Program Monitoring and substantial change tracking in CCNE's proprietary databases, online Community website, and Access. Managing the Database of Accredited Postsecondary Institutions and Programs (DAPIP), keeping up-to-date information reported to the U.S. Department of Education. Answering Chief Nursing Officer's/Academic Director's inquiries, providing information related to the organizations accreditation policies, procedures and fee structures. Serving as liaison to IT support by reporting issues using proprietary ticketing systems. University HR Support Representative (Contractual II) University of Maryland (UMD), College Park, MDPublic institution founded in 1856. Flagship of the University System of Maryland. Nov 2021- Jun 2022 Processing new hire benefit elections/changes due to qualified life events. Assisting with the administration of the annual open enrollment processes. Assisted in developing, consolidating, compiling, editing, tracking and distributing of technical/non-technical reports, as required. Experienced with HRIS and managing campus proprietary software systems, position management database and ATS. Managing updates of jobs positions and postings, advertising vacant positions for UMD. Providing support in tuition remission, timekeeping, tier 1 support for benefits and retiree information, and all University-related inquiries Assisting in the planning and preparation of HR-sponsored events and New Employee Orientation.Clinical CoordinatorSept 2019 Oct 2021 Recognized for expertise in clinical skills/knowledge in Womens Health, Primary Care, Urgent Care and Immunizations departments Assisting in the preparation and revisions of Infection Control policies and procedures Performing COVID-19 Early Contact Identification tracing, and participation in vaccination clinics for the UMD community. Monitoring Patient Satisfaction scores for Anxiety/Depression Screening and At-Risk Behavior Screening for University population. Performing clinical tasks, procedures and medication administration under the delegation of a licensed physician and registered nurse. Knowledgeable in operating University Health Center-widely used EMR/HRIS Performing various administrative support duties, maintaining secure documents and health maintenance recordsSKILLS Experienced Microsoft 365 (Outlook, Word, PowerPoint, Excel), Google Suite (Gmail, Docs, Drive, Calendar), Adobe Acrobat, ATS (SyncHR Recruit, Indeed, People Admin). Acquired SPS Workday Certification - State of Maryland, Learning Management System(2021) Experienced with UMDs proprietary HRIS (eTerp (ATS), Tuition Remission portal, PHR, ARES, Workday). Proficiency with webinar (Zoom, Cisco WebEx, Google Meet, MS Teams, Slack) EDUCATION/CERTIFICATION University of Maryland- Global Campus, Major: Human Resources Management Anticipated graduation date: Spring 2025 University of Maryland-Global Campus, Major: Social Sciences, completed 90/120 credits SPS Workday Certification - State of Maryland, Learning Management System |
