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Maleehah West PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEUS Medical  Personal Care AssistantSep 2023- PRESENTEncourage,support and educate the student by assisting them in the performance of activities in the classroom This may involve meeting physical needs of the student as appropriateAssume duties of a personal care nature that will allow the student to participate maximum abilityCity Of Philadelphia  Fire a DispatcherMay 2023 -October 2023Coordinate the dispatch of emergency personnel Gives instructions to the person in need before emergency services arriveMonitor and track the status of police, fire and ambulance units Macys  Fulfillment AssociateSep 2022 - Dec 2023 Duties include gathering the products a customer has ordered Packaging the order appropriately, and shipping or providing the order to the customer at the timeof pickupInternal Revenue Service  Collections Representative Aug 2020 - Jan 2022 Worked in a high-volume call center making and taking calls Assisted customers with delinquent accounts Empathized with customers and worked hard to come to a payment plan that worked for twoEDUCATIONPhiladelphia E&T Charter High School  High School Diploma Sep 2017 - June 2019Graduated with honorsSKILLS Order Fulfillment Typing Dispatching CAD Phone etiquette Computer skills Data entry Leadership Customer service Microsoft Access Special education TelecommunicationLANGUAGESEnglishCertifications/LicensesEMDR certification-May 2023-May 2025CPR certification-May 2023-May 2025