| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEExceptionally dedicated and reliable Community Outreach Worker with a superb record for service around the state. Adept at explaining a variety of community services and programs to patients, families, and the broader community representatives in a clear and accessible manner. Skilled researcher in current treatment strategies for a variety of violence, diseases, and addictions. Highlights Wide social program and service management experience Excellent familiarity with STD prevention and treatment Superior expertise in Violence and family planning strategies Exceptional skills in providing addiction treatment information Outstanding skills in maintaining current and accurate records Strong skills in cultivating strong relationships with community organizations and elected official health care providers High oral and written communication skillProfessional ExperienceInstitute For Nonviolence Chicago- Victim Advocate Lead April 2021 Present Provided support for initial patient visits to facility orientation center, oversee three sites. Oversaw case management and treatment plan development in coordination with office staff. Built good relationships with all participant and staff, create schedule for all Victim Advocates. Maintained and updated participant database on a regular basis. Arranged for participant transportation to and from facility Institute For Nonviolence Chicago- Victim Advocate October 2020 April 2021 Provided support to victims of violence and their families in target areas Assisted families in making funeral and burial arrangements and completing victims compensation applications Maintained a caseload of participants and completed weekly check-ins with assigned individuals to ensure needs were met. Completed required paperwork in a timely mannerInstitute For Nonviolence Chicago- Outreach Worker August 2017- October 2020 Provided support for initial patient visits to facility orientation center. Oversaw case management and treatment plan development in coordination with office staff. Built good relationships with all participant and staff. Maintained and updated participant database on a regular basis. Arranged for participant transportation to and from facility as necessary. Heaven On Earth Movement -Founder Provided support for initial patient visits to facility orientation center. Oversaw case management and treatment plan development in coordination with medical staff. Built good relationships with all patients and staff. Maintained and updated patient database on a regular basis. Arranged for patient transportation to and from facility as necessary. 711 Hit Violence Prevention - Outreach WorkerJuly 2015- August 2015 Assessed individual client needs to determine effective treatment plans. Wrote and distributed educational literature for a variety of diseases and violence. Ensured clarity and effectiveness of community informational pamphlets. Maintained strong communication network with neighborhood and city organizations. Performed crisis counseling and intervention as necessary.Walk by Faith Hair Salon- Salon Owners AssistantMay 1993 - Present (part-time) Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Resolved an average of 350 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume). Became the lead go-to person for new reps and particularly challenging calls as one of the companys mentors and trainers of both new and established employees. Helped company attain the highest customer service ratings (as determined by external auditors)earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness. Commended for initiative, persuasiveness, intense customer focus and dependability in performance evaluations.EducationUrban Youth Alternative, High School- HSD DiplomaGraduated: June 18,1992 Studied all major and minor subjects.References are available upon requestank |
