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Richmond, KY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceServer/Bartender/TrainerTexas roadhouseJune 2019 to December 2019Greeted tables. Took drink and food orders. Made sure guest was welcomed at personal level. ServerGrey Goose - Lexington, KYMay 2016 to June 2019Open duties, closing duties, fast paced, friendly positive attitude,served beverage, knowledge of menu,knowledge of wine to pair entreServer/Bartender/HostessHangers Restaurant - Richmond, KYJune 2010 to February 2015Highly skilled interpersonal communication skills. Greeted customers and took food/beverage orders. Cleaned and stocked glassware,beverage service. Set up private parties and events. Helped develop new drinks and bar incentives to drive sales and promote the venue. Checking ID to confirm customer legal age to drink alcohol. Pre bus tables. Ensure each plate is correct before delivery to customer Office Manager SupervisorHope Center at Fayette County Detention Center - Lexington, KY December 2003 to July 2011Oversee the management, custody,treatment and training of inmates in our recovery program.Proven ability to communicate with a diverse group of people,maintaining fair discipline in a fair and just manner. Conduct individual and group addiction therapy sessions. Developed treatment plans focused on inmates goals. Acting liaison between inmates and drug court and/or judges. Lead Server/Assistant ManagerMcalBobs Ribs - Naples, FLAugust 1998 to March 2001Train new waiters and floor staff on guest service expectations,safety,procedures,proper food handling and restaurant protocols. monitor dining room to ensure optimal guest experiences. Work with individual servers to improve performance. Answer customer inquires and resolve issues promptly. Schedule wait and floor staff,approve time off,and rework loads as needed. Regularly updated computer system with daily food/drink specials. EducationSome collegeSkills Proficient in Microsoft Office including Excel and Power Point. Excellent Leadership and communication skills,Conflict Resolution,Ability to work under pressure,Self motivation,Proficient with Point of Sales Systems (10+ years) Server (10+ years) Barback Hostess Restaurant Server Bartending Waiter Waitress Customer Service Sales training POS fast learner Organizational Skills Microsoft Excel Powerpoint MS Office Word Microsoft Office Case Management (5 years) Leadership Experience (10+ years) Serving ExperienceCertifications/Licensesfood handler certificateAlcohol CertificationJune 2018 to June 2021AssessmentsFood Safety FamiliarJune 2019Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: https://share.indeedassessments.com/share_assignment/kqpvq6kgul59qxob Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |