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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Cloverly RoadBerwyn, PA Street Address
Telephone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEProfile: Seasoned IT Professional with a background in Network Administration, Disaster Recovery, and Defined Benefit Pension plans. Twenty years of progressive IT experience including LAN/WAN Administration, hardware & software installations, network security, training, user support, Supervise IT staff, implementations, managing a COOP site / Data Center for a Federal Government Agency.ProfessionalExperienceMarch 2023 - PresentKelly Educational Services Exton, PASeptember 2023 - PresentESS Education ServicesSubstitute Teacher Teach STEM courses West Chester & Phoenixville High School districtsMarch 2020 February 2023Serco NAEuclid Ohio Officefor the Pension Benefit Guarantee Corp, Washington, DCInformation Technology Lead /Site Support / PBGC FOSS Program Supervise IT staff in Euclid & Doral Supervise & Support IT Staff & functions for Euclid, Doral, CCC & DMC Create & monitor FOSS IT Support mailbox Interface with PBGC & Serco management regularly Assist FOSS Onboarding Team with Remote user technical issues Provide PM with weekly reports Team meetings with IT staff bi monthlyFebruary 2015 March 2020Integrated Management Resource Group, Inc. Wilmington, DEField Benefit Office for the Pension Benefit Guarantee Corp, Washington, DCLAN Administrator / Data Center Manager Responsibilities include Managing Operations of PBGCs COOP Site Supports COOP test & Wilmington Validation test (Aug & Feb testing) Supports Failover / Failback policies & procedures Designed Power grid program to determine PDU power usage in systems equipment in COOP Data Center Server racks Designed Visio diagram of COOP Site Data centers & office workstations Supports UPS battery backup, Generator & FM-200 fire suppression system Provides support of PBGC LAN/WAN servers & appliances, including Hitachi SAN, Compaq/HP servers, blades, Cisco switches, & Cisco VOIP phone system Supports FBA staff with all Software, Hardware & Application issues Managed new Cisco VOIP phone installation at WIL FBA Managed wireless router and switch installations Responsible for Inventory & Configuration management POC for Vendors: Honeywell, Cummins, Eaton Power, Unisys, Sobieski, Ricoh Run Queries & reports against genesis database for QRAs Provides Physical & Systems security for WIL FBA site, 24/7/365 FBI Security Clearance -Current (2019) Public Trust Clearance Installation, configuration, maintenance, & upgrade of desktop computers Managed redesigned Cable management system in data center Responsible for heath of all COOP servers Managed first & second floor Data center expansion Managed Microsoft Assessment training for current & new employeesJuly 1999 February 2015Benefit Services Unlimited, Inc. Wilmington, DEMid Atlantic Regional Office for the Pension Benefit Guarantee Corp., Washington, D.C.Disaster Recovery LAN Administrator / Contract IT Project Manager for the PBGC COOP Responsibilities include Managing operations of a Federal Government agencys (PBGC) Disaster Recovery Site located in Wilmington, DE Responsible for creating & supporting Continuity of Operations (COOP) plan, bi-annual testing, and fail over procedures Responsible for implementing new records collection system (onsite client sites) of scanning records & transferring them to CDs Created & presented Power point presentation for PBGC Director & guests from a British Pension company Managed relocation of OSAR & IPS servers/ appliances from 2nd floor to 1st floor Data center Provide security and support for LAN/WAN systems including Compaq/HP and SUN servers, Hitachi AMS 1000 (SAN), Exa-Grid backup tape library, Cisco routers & switches, OC3 & OC12, NEC voicemail system Built servers, performed software upgrades, rebuilt & re-imaged PCs Development & implementation of projects which impact the Disaster Recovery WAN/LAN environment FBI Security Clearance - 2002, 2009, 2015 Responsible for physical security of PBGC Hot Site Conduct user Training programs in MS Power Point, Visio & MS ProjectOctober 1997 June 1999PEP BOYS Philadelphia, PAField Installation Specialist Responsible for POS+ conversions & Triad/APD installations in Pep Boys locations throughout the United States & Puerto Rico Performed backups and restores of IBM and SASI servers Experienced with Unix shell scripting and Windows based point of sale applicationsJanuary 1997 October 1997USERS, Inc. Valley Forge, PAApplication Support Representative Responsible for online consultations, troubleshooting and support of MUMPS programming applications within a regional support team Financial and analytical research using DataSafe software Training included VBA for Windows and Chrystal ReportsMay 1992 Dec 1997Wilmington Trust of Pennsylvania West Chester, PA(Formerly Freedom Valley Bank)Sr. Banking Officer Real Estate Lending Responsible for all residential mortgage and construction lending in PA market Exceeded monthly production goals consistently Developed builder financed buy down programs for projects in Chester and Montgomery countiesEDUCATION VILLANOVA UNIVERSITY, Villanova, PABachelor of Arts, Dec. 87 (Business Minor) GPA: 3.67 HonorsAssociate Degree, Dec. 85 (Comp. Sci. /DPR) GPA: 3.25MBA coursework completed at St. Josephs University, Phila., PACERTIFICATIONS ITIL Foundation Certificate in IT service management FEMA - Introduction to Continuity of Operations (COOP) IS-00547 FEMA Continuity of Operations (COOP) IS-00546 FEMA Workplace Security Awareness IS-00906 CNA Certified Novell Administrator MCP Microsoft Certified Professional SMART Technology SMART Masters Program for SmartBoard Client / Server course Chubb Institute TechGuard Assurance Project Management Course |
