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PROFESSIONALSUMMARY: Over 6+ years of Software Development Experience in strong Object-Oriented Analysis, Specification design and programming skills including 6+ years of extensive experience in Salesforce.com and Force.com platform proficiency as an administrator and developer. Expertise in standard Salesforce configuration that includes object creation, Fields, Page layouts assignments, Record Types creation, Approval Processes, Assignment rules, Validation rules etc. Experience with Process builders & Flows, process builders are going to deprecate so I have worked on lot of different flows, record triggered flows, screen flowsetc., migrated all process builders and workflows to flows. Experienced in creating test data for flows for unit testing the flows& improved the performance of application using standard configurations instead of custom code development. Worked on Aura Framework to build dynamic mobile and web applications on the Salesforce1 platform. Expertise in Maintaining large number of users orgs, Experienced and worked on Salesforce Sandbox refreshes and user permissions and profile creations and providing access to users. Handled client meetings for gathering requirements and discuss with team to come up best solutions for org, development and improvements. We have used & developed various lightningpages & custom objects using configurations and validated the forms using validation rules. Experienced in Data Migration and Data load using tool App Exchange Data Loader in SalesForce.com& workbench and Data import wizard. Experienced in complete project development life cycle (SDLC) including System Analysis, Design, Development, Testing and Deployment. Work with a team of Salesforce developers, Technical Architects and Business users to understand requirements and deliver Salesforce solutions on time and on budget. Developing Service Console to provide 360-degree view of customer, conduct review sessions and working sessions with the end-users to better understand their user experience and individual needs. Expertise on knowledge articles and objects data securities on cloud pages, created 50+ app/home/record pages with 8 to 10 components on each page, users will creating LOIs related to Projects and internal MR admin can verify and approve project for grants. Thorough understanding of Client/Server architecture, Object-Oriented Design techniques and web application design using Model View Controller (MVC) and Service Oriented Architecture (SOA). Experienced in SFDC development using Lightning App, Home, Record Pages, Components etc. Hands on Aura components and LWC components, adding on to the UI based on requirements. Experienced working with vs code in design and development of Custom Application for Complex Business Processes in both Sales Cloud and Service Cloud Modules. Correct system & regression testing defects and support all testing, including but not limited to: Development Integration Testing, System Testing, User Acceptance Testing, End-to-End Testing, and Performance Testing.Identify application bottlenecks and opportunities to optimize performance. Daily migration and development of SFDC (salesforce.com) in an Agile environment using tools like VS Code, Jenkins and DevOps Process.SaiKiranDugyalaSalesforceAdministrator/DeveloperEMAIL AVAILABLEMobile: PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE2a24aa294EMPLOYMENT: McDonalds Duration:  October 2023 -till dateDesignation: Salesforce Admin/Developer Responsibilities: Working on Sales, ServiceCloud projects on different features and functionality, user friendly and easy navigation applications as required with industry standards organize meetings with users, project manager, architects and business stakeholders and review the work items. Expertise on complex flows, process builder, approval process, aura components as well Lightning Web Components (LWC),delivering advanced LWC components as specified in the design, functional and non- functional requirements, within established budget, time and quality standards. Expertise in converting workflows and process builders to flows and performed all edge case unit test scenarios based on requirements. Correct system & regression testing defects and support all testing, including but not limited to: Development Integration Testing, System Testing, User Acceptance Testing, End-to-End Testing, and Performance Testing.Identify application bottlenecks and opportunities to optimize performance. Worked on Salesforce Community cloud like how to engage with employees, customers, partners. Expertise on knowledge articles and objects data securities on cloud pages, created 50+ app/home/record pages with 8 to 10 components on each page, users will creating LOIs related to Projects and internal MR admin can verify and approve project for grants. Perform code version control activities, daily migration and development of SFDC in an Agile environment using tools like Flosum, VS Code, Git, Salesforce Extension Pack, Data Loader and DevOps Process. Client: OpenArk Duration: January2020  November 2021Designation: SalesforceAdmin/Developer Responsibilities: Working on Sales and Service cloud Projects on different features and functionality, user friendly and easy navigation applications as required with industry standards, organize meetings with users, project manager, architects and business stakeholders and review the work items. Work with a team of Salesforce developers, Technical Architects and Business users to understand requirements and deliver Salesforce solutions on time and on budget. Developing Service Console to provide 360-degree view of customer, conduct review sessions and working sessions with the end-users to better understand their user experience and individual needs. Expertise on complex flows, process builder, custom coding apex classes, triggers, aura components as well Lightning Web Components (LWC). Deliver advanced LWC components as specified in the design, functional and non-functional requirements, within established budget, time and quality standards. Created Different apps with Salesforce Service and soft phone layout also by using this user can call to call center to discuss about plans and service related. Correct testing defects and support all testing, including but not limited to: Development Integration Testing, System Testing, User Acceptance Testing, End-to-End Testing, and Performance Testing.Identify application bottlenecks and opportunities to optimize performance. Perform code version control activities, make sure to save every version of the code using version control tool Git, daily migration and development of SFDC in an Agile environment using tools like Copado, Force.com IDE, VS Code, Git, Data Loader and DevOps Process.Client: VidathaTechnologies Duration: July 2017-December2019Designation: Salesforce Admin/DeveloperResponsibilities: Workedcloselywith communityteamandbusinessanalystsandperformeddetailedanalysisofbusinessandtechnicalrequirements. Designedthesolutionbycustomizingvariousstandardobjectsof SalesForce.com (SFDC). Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Components within the organization. Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. CreatedCustomObjectsanddefinedlookupandmaster-detailrelationshipsontheobjectsandcreatedjunctionobjectstoestablishconnectivityamongobjects. Built customized Lightning components replacing the existing ones; using JavaScript on the client side and Apex on the server side. Worked on Salesforce.com customizations using Apex (Classes, Triggers and Web Services) and Visualforce that consists of several new data integrations. Focal point of contact to coordinate and manage communications between application developers, vendors, business users and stakeholders. CustomizedtheDashboardstothetrackusageforproductivityandperformanceoftheircommunityteams. Designed, ImplementedanddeployedtheCustomobjects, Pagelayouts, Customtabs, Components andScreens, Visio flow and Sequence Diagrams. Daily migration and development of SFDC (salesforce.com) in an agile environment using tools like Force.com IDE, Gerrit, Data Loader, Jenkins, Apache Ant and DevOps Process. Client: Apollo Hospitals Duration: July 2015- June 2017 Designation: Software EngineerResponsibilities: Worked on Salesforce.com standard objects such as Accounts, Contacts, and Opportunities and developed automated workflows and approval processes. Created and maintain user roles, profiles and implemented security settings Object level, field-level and record-level security. Created Custom objects, Fields and page layouts. Implemented the Requirements on Salesforce.Com Platform and Force.Com IDE Plug-In using Eclipse. Designed, and Developed Apex Classes, Controller Classes, Extensions and Apex Triggers for Various Functional Needs in the Application. Used SOQL & SOSL with Consideration to Governor Limits for Data Manipulation needs of the Application Using Platform Database Objects. Customized Page Layouts for Opportunity, Contacts, and Accounts Depending upon user Roles, and Groups. Used Data Loader for Insert, Update, and Bulk Import or Export of Data from Salesforce.Com sObjects. Used It to Read, Extract, and Load Data from Comma Separated Values (Csv) Files. Installed and Worked on Demand Tools Application from AppExchange. EDUCATION:Chicago, ILChicago State UniversityJanuary 2022  August 2023 Master of Science in Computer Science;Specialization in Computer ScienceGraduate Coursework: Algorithms, Computer Networks, Malware  Threat & Defense, Mobile Computing, Security for Networked Systems, Information Architecture for the Web. TECHNOLOGY SUMMARY:Proficient : Salesforce, HTML5, CSS3, JavaScript.Salesforce : SalesforceLWC, Visualforce, Apex.Frameworks:Aura, Salesforce LWC.Operating Systems experience : Windows Family, MacOS. Web Services: SOAP, RESTVersion Control, Issue Tracking& Continuous Integration :Git,DevOps Process.ACCOMPLISHMENTS:Certification - Salesforce Certified Administrator. Certification - Salesforce Certified Advanced Administrator. Certification - Salesforce Certified App Builder.Certification - Salesforce Certified Platform Developer I. Certification - Salesforce Certified Platform Developer II.