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Click here or scroll down to respond to this candidate301 Old Otterdale Rd Midlothian Virginia 23114Phone: PHONE NUMBER AVAILABLE Email : EMAIL AVAILABLECandidate's Name
Self-motivated, customer-focused with twenty+ years of experienceProfessional Experience2023-2024 Customer Service Representative GFL EnvironmentalAnswer incoming phone calls from customersEnroll new customers for services desiredProcess paymentsProvide customer solutions for any reported issues2 years Customer Service / Dispatcher Roto-RooterDispatch techs to service jobsCustomer follow-up for service and job satisfactionAnswer in-coming calls and determine serviceability and assignment3 years Customer Service/Retention Specialist Cartridge WorldResponsible for counter sales and service of walk-in customersContacted current customers to maintain relationships for continued serviceImplemented a system to call potential customers with service options3 years Inside Sales Representative Central Wholesale, Inc. Richmond, VACommended for building positive client relationships both in person and over the phoneCompiled a reference manual to catalogue products that is still utilized by other associatesCollaborated with outside sales representatives to ensure customer satisfaction11 years Customer Service Representative Carrier Enterprise, Richmond, VAHonored with the 2008 Customer Service AwardDiagnosed technical equipment compatibilities and advised customersaccordinglyAnalyzed inventory and current prices and kept accurate records ofdeliveries and customer ordersCommunity InvolvementLeads middle schoolers in small group studies/discussion at churchMentored teens and pre-teens at a local non-profit for more than 9 yearsPast board member at Southside Church of the NazareneEducation and TrainingCertified Business Practices Education Center Thirty four online classesTotaline University Classes on: HVAC Product Knowledge Sales SkillsJohn Tyler Community College Continuing Education computer classesReferences furnished upon request |
