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Click here or scroll down to respond to this candidateCandidate's Name
Hairdresser makeup bartenderPompano Beach, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceHookah ServerWall lounge - Miami Beach, FLMarch 2019 to PresentEntertaining customer making hookah up sale breaking down hookah and cleaning up Bartender/WaitressNightclub - Hialeah, FLMarch 2017 to PresentMake drinks mixology serving food entertaining customers cash handling Call Center Sales Agent/ Sirius XM/ Work @ HomeSirius XM Radio - Deerfield Beach, FLMay 2020 to April 2022Responsibilities: Making Outbound calls to customers with a previous or current EBR status (Existing Business Relationship) Answering customer requests or inquiries Upselling products and/or services to the customer Identifying and resolving customer issues using problem-solving skills Building a positive rapport across a variety of personality types Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system contacting existing customers through leads that will be provided by SIRIUSXM, renewing their subscription and providing exceptional customer service. As an Outbound Sales Representative you will also be responding to inquiries about different products and services and processing payments. Server/BartenderPink tea cup - Miami Beach, FLAugust 2019 to October 2021 Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc. Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests Keep kitchen staff informed by noting timing of meal progression Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars Respond to additional patron requirements by inquiring of needs; observing dining process Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs Properly open and pour wine at the tableside Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons Contribute to team effort by accomplishing related results as needed Provide welcoming phone greeting and following Guest ordering procedures Convey menu information over the phone to Guests and give accurate estimate of delivery time Perform basic cleaning tasks as needed or directed by supervisor Fill in for absent staff as needed Assist with special events as needed Adhere to grooming and appearance standards consistently Promptly address customer service issues and refer customers to management when necessary BartenderHardRock Stadium - Miami Gardens, FLJune 2016 to January 2019Greetings customerEvents and concerts planninginventoryup salesMixing and makingGl staffWarehouse - Pompano Beach, FLJanuary 2010 to August 2018Assembly line worker packing picking labeling shipping and handling cleaning up Station Bartender/WaitressAlbert's Caribbean Restaurant - Fort Lauderdale, FL March 2015 to February 2018Responsibility:Answering questions about menu selections and recommendations when requested. Skillfully anticipated bad address guest's and service needs Writing up order's and coordinate with kitchen to complete on time and accurately. Skills:Food snd beverage handling expertBack of the house operations bad understandingCash handlingStrong customer relationship builderBilingual SpeakerMakeup Artist/Sales AssociateBoutique store - Pompano Beach, FLJanuary 2016 to November 2017Doing full face Makeup i brow and lashes sales on different cosmetics products assistant customer Warehouse WorkerPrologistics Staffing - Pompano Beach, FLApril 2013 to September 2017Shipping and receiving packing packing labeling cleaning up station Barber/StylistBarber shop - Fort Lauderdale, FLJuly 2014 to May 2016Responsibility:Trim and style hair for weddings and special occasions. Develop new hair styling techniques using creativity and knowledge of trends. Create repeat business by developing long-term relationships with regular customers. Skills:Kept current on hair products and their chemical composition, structure,and properties Educated customer's on proper hair careBilingual SpeakerEducationCertificate in Make up artist/skin careBoca Beauty Academy - Boca Raton, FLJuly 2017 to January 2018Certificate in Barbara and cosmetologyFlorida Barber Academy - Pompano Beach, FL2014 to 2015Skills Salon fashion design make up inventory customer servers (7 years) Waitress (3 years) Hostess (3 years) Restaurant Server (4 years) Waiter (4 years) Mixologist (3 years) Bartending (3 years) Busser (Less than 1 year) Barback Customer Service (10+ years) Sales Server (3 years) Upselling Cash Handling POS Hair Styling Makeup Application Cash Handling Food Handling Food Preparation Hair Styling Makeup Application Nail Care POS Upselling Cooking Banquet Experience Retail Sales Assistant Manager Experience Cashiering Food Service Food Safety Kitchen Experience Guest Services Merchandising Management Catering Microsoft Word Word Processing Sales Experience Telecommunication English Cleaning Experience Packaging Microsoft PowerpointCertifications and LicensesBartendingJanuary 2018 to PresentBarberOctober 2015 to PresentCosmetologyMarch 2010 to PresentTABCFood HandlerBartendingMarch 2016 to Presentfood handler certificateBartender LicenseCosmetology LicenseEsthetician LicenseLPNCNAAssessmentsBartending ProficientJuly 2023Understanding, pouring, and mixing drink ordersFull results: ProficientWork motivation ProficientJuly 2020Level of motivation and discipline applied toward work Full results: ProficientBartending ProficientOctober 2019Understanding, pouring, and mixing drink ordersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
