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Systems AdministratorSeasoned and detail-oriented professional with extensive experience managing complex IT infrastructures. Proficient in implementing and maintaining secure networks while ensuring optimal system performance. Skilled in troubleshooting and resolving wide range of technical issues promptly and efficiently. Experienced in configuring and monitoring system backups to safeguard critical data effectively. Strong expertise in installing, configuring, and updating software and hardware systems to meet organizational needs. Committed team player with exceptional communication and problem-solving skills. Proven track record of enhancing system efficiency through continuous process improvement initiatives.Areas of ExpertiseSoftware & System IntegrationVirtual InfrastructureSystem TroubleshootingActive Directory AdministrationNetwork ServicesStakeholder CollaborationLicense ManagementPerformance MonitoringHardware & Software SupportTechnical ProficienciesSoftware & ToolsVMware, Zayo, FTP, Active Directory, Office 365, Trend Antivirus, CPSM, Outlook ActivesyncNetwork & SecurityN-Able, Solarwinds, TCP/IP DNS, Fortinet, BarracudaBackup SolutionsVeeam Backup, Nakivo BackupProfessional ExperienceBTS Technologies/NEXUSTEK, Greenwood Village, COCloud Administrator/Support Engineer2012  2023Administered and optimized virtualized environments, managing Virtual Machines, Clones, and Templates. Oversaw Group Policy Objects (GPOs) and user accounts in Active Directory, strengthening system security and management effectiveness. Maintained data integrity and reduced downtime through meticulous backup and restoration of VMs. Diagnosed and resolved TCP/IP connectivity and MS Office application issues. Implemented proactive VM monitoring using LogicMonitor and orchestrated robust system security by deploying antivirus solutions to both VMs and physical workstations.Successfully ensured stable performance in heavily virtualized environments by providing expert support for VMWare ESXI.Improved system monitoring and team collaboration by extensively working with MS Teams and SolarWinds N-Able.Minimized operational disruptions by troubleshooting and resolving complex hardware and software issues.Aided in decreasing server administration costs by at least 25% through ongoing decommissioning of outdated servers.Additional ExperienceSystems Administrator, AUXIS, Miami, FLEducationCertificate in Computer OperationsNew York State University, Yonkers, NYData Processing TechnicianAlbert Merrill Institute, New York, NYLicenses & CertificationsAWS Certified Cloud Practitioner