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Click here or scroll down to respond to this candidateCandidate's Name
Street Address N. Paulina St. Unit 3Chicago, IL Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEOBJECTIVEAn Enterprise Software development and implementation professional with 8+ years of experience creating cross-functional applications using Dynamics 365 Apps, Microsoft Power Platform, Azure, and other Office products. Looking to utilize communication, leadership, project management, and technical skills to implement scalable solutions for organizations and maximize their investment in the Microsoft ecosystem.EXPERIENCEIndependent Consultant A & L Consulting and Management Corp April 2023 PresentProvided independent validation of the overall integration architecture to a client engaged in a $20 million per year enterprise transformation expected to last for 7 years in the state and local government sector focusing in tolling and transportation infrastructure. The architecture included SAP components (S4/Hana BRIM and Convergent Mediation by Digital Route), Microsoft components (Dynamics 365 Customer Engagement, Microsoft Power Platform Power Apps, Power Pages, Power Automate, Power BI, Azure IaaS and PaaS solutions, Nuance Interactive Voice Response), Informatica Cloud Services, and Cisco Unified Call Center Experience. Integrations included a variety of patterns (File based NFS, SFTP, FTP), API based (REST, GraphQL, OData, SOAP), Message based (Azure Service Bus, JMS, ActiveMQ).Assisted in Data Migration activities by moving and validating data from legacy Power Platform applications. Leveraged Azure Synapse Link to move data from Dataverse to Azure SQL DB and used Azure Data Factory pipelines and dataflows to move data from source to sink as parquet files for complex base64 binary based attachments and lost complex email records.Enhanced call center application to utilize Unified Routing for Dynamics 365 Customer Service as a proof of concept for a larger enterprise call center transformation. This functionality leverages a key feature of the Microsoft Digital Call Center Platform service that allows agents to support customers through an omnichannel experience and routes incidents to them based on a variety of criteria and skill capabilities.Manager KPMG US, LLP October 2022 April 2023Aided sales teams by providing high-level solution architecture, license and resource pricing, and effort estimates on large scale enterprise transformations using Dynamics 365 Apps, Power Platforms, and Azure for business applications, custom solutions, and integrations.Lead internal project teams to design and implement micro-Innovation demos that use the latest technologies in Azure, Power Platform, and Dynamics 365 Apps. Some examples included 1.) a barcode scanning mobile application that interfaced with Dynamics 365 Supply Chain Management through Azure API Management, Azure Service Bus, and Azure Logic Apps and 2.) an intelligent forecasting application that uses python scripts hosted in Azure Functions and a Power Platform Canvas Application to forecast a companys multinational revenue and sales pipeline if a variety of internal or external factors changed by a certain percentage.Participated in the practices Microsoft Architectural Review Board as a Power Platform Architect and resource to help bridge the various products in the Microsoft technical ecosystem.Senior Associate KPMG US, LLP March 2021 September 2022Drove the closing of multiple deals averaging $200,000 by architecting, building, and showcasing proof of concept applications leveraging Microsoft technologies within Dynamics 365, Power Platforms, and Azure. These applications demonstrated the capabilities of the Microsoft technology stack within various business scenarios and led to won opportunities.Led the Dynamics Customer Service, Power Platform, and Azure functional and technical team during a $3 million transformation of a state and local governments system redesign. Contributed significantly to Data Migration, Testing and Quality Assurance, Dynamics F&O, and Project Management workstreams planning and delivery efforts.Developed the skills and capabilities of on and offshore team members within the Microsoft delivery group by teaching team members about Azure Resource Management based CICD deployments using Azure DevOps, Azure Repository, and Azure Build and Release Pipelines in YAML and by teaching team members about Microsoft Power Platform environment and solution management best practices.IT Developer CRM AEP Energy March 2019 March 2021Transitioned on-premise Microsoft Dynamics CRM 2011 to Dynamics 365 on cloud. This has allowed us to retire multiple servers and reduce our dependencies on company owned infrastructure.Designed and implemented enterprise integrations between the CRM system and pricing, Contract Management, and ERP systems using Azure PaaS components such as Azure Service Bus, and Service Bus Explored, Azure Functions, Azure Logic Apps, Azure and Power Platform Custom Connectors, and Power Automate.Created tools such as Postman Collections for multiple environments using OData 4.0 protocols and authenticating over OAuth 2.0 to assist the development team quickly troubleshoot and implement higher-code solutions.Configured third party tools such as DnB optimizer, LinkedIn Sales Navigator, and more to improve the end users experience with our product.Implemented canvas apps using Power Fx and embedded within Dynamics 365 to enhance user experience where a model driven application couldnt be used due to a complex data model and provide an interface to existing on-premise systems.Practiced Agile Development principles to Continuously Improve and Continuously Deliver as well as react to feedback quickly.Analyst, Custom Billing AEP Energy June 2018 March 2019Delivered cutting edge products to high value customers, realizing $400,000 in additional revenue.Automated manual custom billing process to create scalable products. Our primary product reduces the manual billing process from 2-3 hours per customer to 15-30 minutes, reduces user entry errors, create standardization in a custom product, and allows the user to spend more time reviewing for billing accuracy.Coordinator, Operations AEP Energy January 2017 June 2018Developed and maintained a full stack, low-code solution to enter a new customer segment and market increasing profits by $3.5 million over 3 years.Utilized MySQL and VBA Excel models to automate auditing of a billing system that generates 350,000 invoices for $80 million in revenue per month.Interfaced with internal and external parties to lead SOX Compliance within the billing unit.Implemented new business processes to allow the retirement of our in-house service management application saving $200,000 in additional development and maintenance costs.EDUCATIONLoyola University Chicago December 2015Bachelor of Business Administration Finance, Information SystemsSKILLS & INTERESTSCertification:Microsoft Certified: Power Platform Developer Associate (PL-400)Microsoft Certified: Power Platform Solution Architect Expert (PL-600)Skills:Project Management: Azure DevOps for work item management, source & version control/repository, and pipelines; Application Design and Implementation; Agile development; Waterfall development; Scrum rituals; Design, Implement and Test user storied end-to-end; Technical Team lead; Solution Architect and Implementation Lead; Data Migration LeadDevelopment: D365 Plugin and custom action development with .NET and Crm SDK; JavaScript client-side scripting; OData v4 API OAuth 2.0 with Postman; Power FX Canvas App development; Model Driven App development; Azure SQL development and administration; Python and C# development of Azure Functions; Azure Resource Management templates for automated pipeline deployment of Azure subscriptions, resource groups, and associated resources; Power Automate and workflow development; FetchXML; XrmToolBox;Soft Skills: Communication, Self-Motivated, Team-oriented, motivated by helping others succeed, Adaptive, Leadership |
