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Click here or scroll down to respond to this candidateCandidate's Name
RemoteEMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceCEAH2insight - RemoteFebruary 2024 to PresentIn this position, I perform outbound calls using scripts to see how satisfied the customers are with their present insurance company. I note everything said so the agent has a good idea what the customer needs, or if they have anything they would like to discuss with the agent. I also use Vonage for a phone system, and CRM for noting all calls. I have a 25.3 CPH. Customer Service/Sales RepresentativeTMS Call Center - RemoteJanuary 2022 to PresentThe main part of my position is mostly sales. I'm also a Customer service representative when necessary. Helping customers with a wide range of products, and providing them with the best packages customized to each individual client. I also help various customers with placing orders, and providing information about there product line. Accurate and precise information to be recorded on each call, and most of all is listening to their questions and to research to obtain the correct answers. Incoming calls to be answered in a timely fashion.Sales AssociateCNS - USAApril 2023 to July 2023I was the sales person for this company. My main objective was to sell educational courses in whole plant food. I also applied my customer skills when needed. Customer Service AgentSwiss Colony - WisconsinJuly 2021 to December 2022My job is to provide excellent communication for customers by taking their orders via phone. I'm also responsible for account enquiries on their credit and making adjustments in order to accommodate their needs. I check inventory and tracking orders.Sales RepresentativeHall's Supermarket - Moshannon, PAApril 2013 to August 2013I assisted the meat department in dealing with outside vendors and setting up delivery to Halls Supermarket. I worked for Halls until I relocated to Florida. Telephone Sales RepresentativeColoroda Prime - Levittown, NYFebruary 2010 to June 2012I worked as a telemarketer part time while working full time during the day. I worked on salary and commission. Heavy phone work and customer interaction. ReceptionistCaldwell Banker Reality - Long Beach, NYAugust 2007 to May 2008I was the front desk receptionist and I also assisted the agents by coordinating by setting up all showings and appointment's. I used my computer skills to create ads for their magazine. Phones, clerical, and dealing with potential home buyers.Customer Service Representative/Data EntryMOTORS INSURANCE CORPORATION/GMAC - East Meadow, NY September 2000 to January 2007I worked in the dial insurance division setting up car insurance quotes for several brokers. Heavy data entry along with customer service.EducationCertificate of Completion in Medical Office Management Hunter Business School - Levittown, NYMarch 2006 to September 2006Skills Communication skills Bookkeeping Phone etiquette Management Medical Scheduling Microsoft appointment setting (10+ years) Medical Terminology Computer literacy Clerical Experience Medical Office Management Office Management Inventory Sales Computer Banking QuickBooks Office Experience Administrative Experience Data Entry Filing Medical Billing Transcription Medical Coding Clerical Customer Service Skills (10+ years) Scheduling Microsoft Word Time management CPT Coding Microsoft Office Computer skills Insurance Verification Billing Receptionist telemarketing sales Medical Office Experience Upselling English Medical Receptionist Medical terminology Customer service Typing Clerical experience Medical office management CRM software (5 years) Cold CallingCertifications and LicensesDriver's License |
