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Title Home Health Customer Service
Target Location US-PA-Havertown
Email Available with paid plan
Phone Available with paid plan
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PROFESSIONAL SUMMARYSKILLSEXPERIENCECandidate's Name
Havertown, PA 19083PHONE NUMBER AVAILABLE EMAIL AVAILABLEDevoted home health professional dedicated to supporting client needs quality of life. Applies diligent attention to keep home environments clean. Caring and compassionate in handling personal hygiene requirements with dignity. Progress Documentation  Care Plan Management  Behavioral Management Meal Preparation  Patient transportationJULY 2023-CURRENTHome Care ProviderArc of Chester County Chester, PA Fulfilled client needs by executing errands and household tasks. Tended sore patients by massaging patients and applying liniment. Avoided bed sores and new infections through patient rotation and movement. Resolved cleanliness issues by assisting patients with ablutionary duties. Prepared balanced, healthy meals, and snacks for clients. Supported patients and families with advice and instructions. Kept client treatment on-track by administering prescribed medications. Engaged patients with healthy conversation and entertainment. Assisted patients with daily activities, including bathing, dressing, and grooming. Prepared and served meals for patients according to dietary restrictions and preferences. Performed light housekeeping duties such as laundry, dishwashing, and tidying up living spaces. Helped clients maintain oral hygiene for clean teeth, gums and dentures. Protected clients during transfers between seating, beds and wheelchairs. Recognized emergency situations and managed following procedures. Minimized safety hazards, arranging living spaces to meet patient needs. Assisted home-bound individuals with personal hygiene and care needs to maintain health and dignity. Documented provided care, submitting notes and information to supervisor. AUGUST 2014-JUNE 2023ReceptionistWestgate Hills Havertown, PARecorded inquiries, complaints and comments as well as action taken. Greeted incoming guests and directed individuals to appropriate personnel. Anticipated guest needs, delivering exceptional customer service to exceed expectations. Routed messages, coordinated appointments and directed personnel to various departments. Treated visitors with friendly, approachable attitude. Sorted and distributed incoming mail and coordinated pickups for outgoing parcels. Monitored lobby access, security parameters and visitor documentation. Coordinated office cleaning and lobby organization for office and meeting areas. Answered questions regarding company pricing and policies. Directed numerous calls per day to appropriate recipients using multi-line system. Directed guests to appropriate personnel or departments as needed. Assisted with administrative tasks such as filing, copying, and data entry as needed. SEPTEMBER 2012-SEPTEMBER 2014ReceptionistGolden Living Center Rosemont, PA Recorded inquiries, complaints and comments as well as action taken. Greeted incoming guests and directed individuals to appropriate personnel. Anticipated guest needs, delivering exceptional customer service to exceed expectations. Routed messages, coordinated appointments and directed personnel to various departments. Treated visitors with friendly, approachable attitude. Sorted and distributed incoming mail and coordinated pickups for outgoing parcels. Monitored lobby access, security parameters and visitor documentation. Coordinated office cleaning and lobby organization for office and meeting areas. Answered questions regarding company pricing and policies. Directed numerous calls per day to appropriate recipients using multi-line system. Directed guests to appropriate personnel or departments as needed. Assisted with administrative tasks such as filing, copying, and data entry as needed. JUNE 2007-MAY 2010CashierCVS Rosemont, PA Approached and solved problems with initiative and sound judgment. Bagged, boxed or wrapped products for customers. Worked with supervisory team to meet customer needs. Balanced cash drawer at beginning and end of each shift. JANUARY 2004-MAY 2007CashierMcDonalds Havertown, PA Offered customers information about upcoming promotions and available items. EDUCATIONLANGUAGE Approached and solved problems with initiative and sound judgment. Addressed customer questions and complaints with professionalism. Stocked store shelves and end-caps with merchandise. Penncrest High School, Media PA 19063 September 2009 IntermediateEnglish

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