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Title Project Management Operations Manager
Target Location US-IL-Deerfield
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedInResults-oriented operations and procurement professional specializing in logistics coordination, vendor management and inventory management. Organized and proactive with strong project management, communication, and planning abilities. Focuses on operational excellence, process improvement and profitability. Self-starter able to prioritize multiple projects simultaneously in a fast-paced environment.Core CompetenciesStrategic PlanningPeople LeadershipRequest for ProposalsTableau AnalyticsSourcing Analysis & SupportSage 300 ERPContract Management & ComplianceMicrosoft Dynamics, Excel & PowerPointLinkedIn Certifications in SAP  Essential Training, Sales & Distribution, and Material ManagementMinority Owned Business Certification ProcessWork ExperienceRegional Vendor Manager Lessen, Inc. Chicago, IL June 2022  March 2024Technology-based facilities and property management company with a strong national presenceLead and manage a regional portfolio of ~500 vendors completing 30,000 work orders annually to deliver positive client outcomes while achieving internal and external KPIs and Service Level AgreementsResponsible for the continuous improvement of a regional vendor network by creating and developing strong relationships with vendors and leveraging those relationships to drive performance output.Creatively develop vendor coverage solutions and forecast potential impact to operationsConduct data analysis to support management of vendor base; provide in-depth vendor performance analysisResponsible for reviewing vendor alignments, performance, and optimizing future season execution of reactive work orders as well as rounds of Preventative MaintenanceDevelop negotiation strategies and participate in high profile negotiations with vendors on price, delivery, termsMeet and collaborate with Product and IT to develop improved tools and reporting to drive vendor performanceOversee hands on vendor training, ownership of the dispatch plan to award work, performance metric delivery and coaching, and affiliate feedback collection to drive product and process improvements.Operations Manager Fleurco Products Inc. Elmhurst, IL July 2021  January 2022 Bathroom design, manufacturer, and distributor of over 500 categories sold to B2C with 3 US locations.Oversaw $2M physical inventory with 500+ categories. Managed order process and monitored levels to improve inventory control methods. Liaised with other branches to procure products quicker and more efficiently.Managed all workplace services, including multiple warehouses, janitorial, office needs, and facilities.Analyzed ERP reports and live tracking data sheets to ensure appropriate levels of inventory. Identified potential supply chain disruptions and provided solutions.Assessed logistics and negotiated supplier quotes based on pricing and availability.Led build out of second local warehouse to double space, providing an additional 10K square footage.Introduced shipping label and sales order processes to improve efficiencies and reduce reporting errors.Recruited, hired, and trained warehouse and customer service employees.Procurement & Operations Manager Black Dog Foods, LLC Chicago, IL March 2014  July 2021Broad-line foodservice distributor with an extensive line of specialty and exclusive products.Initiated and secured minority owned business (MBE) certification. Successfully won 44 multi-year contracts with State of Illinois and Cook County. Filed renewals and extensions resulting in revenue growth of 165%.Reviewed government-funded RFPs to analyze previous sales and order patterns to formulate costing model.Managed budgets and P&L. Accountable for $2.5M annual revenue, achieving 18% profit margin.Oversaw and managed operations for office food & beverage service, including all purchasing and logisticsOriginated exclusive partnership with grocery data company to track food trends and analyze competitive data.Sourced products and negotiated better pricing. Implemented inventory control processes to decrease waste by 75%. Monitored $100K of rotating inventory in 10K square foot cold and dry storage warehouse.General Manager Urban Counter / Americas Dog Chicago, IL April 2008  March 2014Accountable for overall management of franchise location. Hired staff, ordered inventory, and financial management.Re-branded new concept restaurant including space buildout, procurement of vendors, menu design, costing and marketing strategy. Monitored P&L, budget adherence, inventory controls, labor costs and supply chain.EducationDePaul University Chicago, IL Bachelor of Arts in General Business

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