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Title Customer Service Mental Health
Target Location US-VA-Ashburn
Email Available with paid plan
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Candidate's Name
Ashburn, VA Street Address
EMAIL AVAILABLE PHONE NUMBER AVAILABLEObjectiveWell-rounded professional in education/child care, customer service, and office work. With holding these multiple jobs, I take pride in all I do and work extremely hard to meet the expectations for my employers and clients. I am proud to have such a wide variety of experience in order to excel at many different positions.Skills & AbilitiesMicrosoft (Excel, Outlook, PowerPoint, Word), Adobe, Research, Organization, Detail, Customer Service, Communication, Event Planning, Multi-tasking, EfficiencyExperienceABA Assistant Instructor The Arc of Loudoun09 / 2022  12 / 2022Worked with Autistic children of all ages.Met with their IEP goals daily.Certified in ABA qualifications.Certified in Professional Crisis Management.Worked consistently with staff to meet all safety needs of the classroom.Went on outings with the children teaching them daily skills.CONCIERGE - ASHLEIGH at LANSDOWNE07 / 2021  09 / 2021 & 01 / 2022  04 / 2022Answered phone calls.Set salon, transportation, and event appointments for Residents and family.Delivered packages.Kept financial deposit records for the business office.Helped when needed serving in the dining room.Walked Assisted Living Residential Dogs.Answer any questions and concerns from Residents and family members.Made an effort to visit Inspiritas/Memory Care when needed.Abided by HIPPA Rules and Regulations.Proofread and corrected any grammatical needs on documentations.Always was available when any team members/co-workers needed any assistance.MENTAL HEALTH SPECIALIST - NORTH SPRING BEHAVIORAL HEALTH CARE09 / 2021  11 / 2021Worked with children with many backgrounds along with mental health diagnoses.Followed all safety and precaution policies.Communicated with coworkers/staff in multiple departments on a daily basis.Displayed enthusiasm and knowledge about the daily activities.Addressed negative behavior and provided positive reinforcement.Routinely built a strong teamwork with the Residents.Assisted with individual medical needs.RECEPTIONIST - ASHBURN STERLING INTERNAL MEDICINE AND PEDIATRICS03 / 2021 -06 / 2021Effective in handling office tasks in a busy physician practice.Answered any questions or concerns patients may have.Checked in patients, verified insurances, organized faxes, and took copays.Abided by HIPPA Rules and Regulations.Took initiative in learning any medical terms to achieve my position at the best of my ability.APPOINTMENT SERVICE REPRESENTATIVE - AUTONATION TOYOTA07 / 2018  03 / 2019Provided customer service by answering phones and scheduling appointments.Promoted sales regarding maintenance on company promotions.Assisted with customer satisfaction with any information needed.Displayed enthusiasm and knowledge about the daily activities.Worked consistently with co-workers on daily routines in all departments.Displayed teamwork on a daily basis.TEACHER - LOUDOUN COUNTY PUBLIC SCHOOLS09 / 2015  04 / 2017CAMP SUPERVISOR - PARKS AND RECREATION05 / 2015  08 / 2016Consistently provided professional, creative and engaging lesson plans.Promoted the power of learning through hands-on activities.Followed all safety and precaution policies.Communicated with parents to help their child achieve learning goals.Made sure children were always prompt and completed a daily routine.Displayed enthusiasm and knowledge about the daily activities.Addressed negative behavior and provided positive reinforcement.Routinely built a strong team with children and co-workers.Assisted with individual medical needs and first-aid certified.EducationCOLLEGE OF COASTAL GEORGIA, Brunswick, GABachelor of Arts: Middle Grades Education: Graduated 2014Deans List: Spring 2013 and Fall 2013 Presidents List: 2014SHEPHERD UNIVERSITY, Shepherdstown, WVTransfer: Elementary EducationSTONE BRIDGE HIGH SCHOOL, Ashburn, VAGraduated: 2006ACTIVITIES/ORGANIZATIONS/CERTIFICATIONSRBT Course-2nd Edition on Task ListAugust 2022Overall Employee of the Month: AutoNation Toyota:December 2018Volunteer Work: Blue Ridge Hospice:March 2018 - August 2018Association for Coastal Educators (ACE) & Student Professional Association of Georgia Educators (SPAGE): August 2012 - August 2014

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