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Title Store Manager Customer Service
Target Location US-TX-Dallas
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Candidate's Name
ContentAdvancedJacqueline RodriguezPHONE NUMBER AVAILABLE EMAIL AVAILABLE Forney, Texas 75126 PROFESSIONAL SUMMARYDynamic leader with extensive experience as Store Manager at Walgreens and CVS Pharmacy, adept in strategic planning and data analysis. Excelled in recruitment, staff training, and enhancing customer satisfaction through innovative solutions. Demonstrated ability in team motivation and problem-solving, contributing to significant operational improvements. Skilled in leveraging interpersonal skills to foster a collaborative and efficient work environment. SKILLSData Analysis Retail Sales Techniques Recruitment and Hiring Staff Training Team Motivation Problem Solving Interpersonal Skills Time Management Team Leadership Decision Making Goal Setting Attention to Detail Performance Management Strategic Planning EXPERIENCESTORE MANAGER, Dallas, TexasCVS Pharmacy, January 2022-Present Provided leadership and motivation to team members to increase productivity and efficiency within the store. Interviewed and hired prospective employees according to team needs. Solved problems and resolved conflicts for team members and customers. Oversaw day-to-day store operations to foster efficient and profitable operations. Addressed employee issues, performed corrective actions, and terminated employment when necessary. Monitored customer service levels and implemented necessary changes to improve customer satisfaction. Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.STORE MANAGER, Mesquite, TexasWalgreens, July 2015-December 2020 Provided leadership and motivation to team members to increase productivity and efficiency within the store. Interviewed and hired prospective employees according to team needs. Coordinated and directed financial or budget activities to fund operations, maximize investments, or increase efficiency.Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials, and staff members. Developed and implemented effective strategies to reduce costs while maintaining quality standards. Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels. Analyzed data from financial reports to identify areas of improvement in business operations. Reviewed financial statements, sales reports, and other performance data to measure productivity. DISTRICT TRAINER, Bayamon, Puerto RicoWalgreens, August 2009-July 2015 Utilized instructional design methodologies to create effective learning materials. Developed course material that was tailored to meet specific organizational requirements. Assisted in the development of policies and procedures related to training initiatives. Mentored staff members on best practices for delivering effective training programs. Conducted needs assessments to identify areas of improvement and develop customized solutions for clients. Evaluated employees' progress through post-training assessments and surveys. Leveraged technology platforms such as Zoom, Skype, and WebEx for virtual trainings. Collaborated with subject matter experts from various departments to ensure accuracy of content. Contributed to employee development plans in support of job-specific skills development. Developed training procedures and program curriculum to support corporate objectives. CleanJACQUELINERODRIGUEZPHONE NUMBER AVAILABLEjacquelinerodriguez2011@hotmail.comForney, Texas 75126CONTACTSKILLS Data Analysis Retail Sales Techniques Recruitment and Hiring Staff Training Team Motivation Problem Solving Interpersonal Skills Time Management Team Leadership Decision Making Goal Setting Attention to Detail Performance Management Strategic PlanningLANGUAGES SpanishFluent EnglishAdvancedDynamic leader with extensive experience as Store Manager at Walgreens and CVS Pharmacy, adept in strategic planning and data analysis. Excelled in recruitment, staff training, and enhancing customer satisfaction through innovative solutions. Demonstrated ability in team motivation and problem-solving, contributing to significant operational improvements. Skilled in leveraging interpersonal skills to foster a collaborative and efficient work environment.PROFESSIONAL SUMMARYStore ManagerCVS Pharmacy, Dallas, TexasStore ManagerWalgreens, Mesquite, TexasDistrict TrainerWalgreens, Bayamon, Puerto RicoEXPERIENCEJanuary 2022 - PresentProvided leadership and motivation to team members to increase productivity and efficiency within the store. Interviewed and hired prospective employees according to team needs. Solved problems and resolved conflicts for team members and customers. Oversaw day-to-day store operations to foster efficient and profitable operations.Addressed employee issues, performed corrective actions, and terminated employment when necessary.Monitored customer service levels and implemented necessary changes to improve customer satisfaction.Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.July 2015 - December 2020Provided leadership and motivation to team members to increase productivity and efficiency within the store. Interviewed and hired prospective employees according to team needs. Coordinated and directed financial or budget activities to fund operations, maximize investments, or increase efficiency.Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials, and staff members.Developed and implemented effective strategies to reduce costs while maintaining quality standards.Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels.Analyzed data from financial reports to identify areas of improvement in business operations.Reviewed financial statements, sales reports, and other performance data to measure productivity.August 2009 - July 2015Utilized instructional design methodologies to create effective learning materials.Developed course material that was tailored to meet specific organizational requirements.Assisted in the development of policies and procedures related to training initiatives.Mentored staff members on best practices for delivering effective training programs.Conducted needs assessments to identify areas of improvement and develop customized solutions for clients.WindsorJACQUELINE RODRIGUEZ(469) 863-6660 EMAIL AVAILABLE Forney, Texas 75126 Dynamic leader with extensive experience as Store Manager at Walgreens and CVS Pharmacy, adept in strategic planning and data analysis. Excelled in recruitment, staff training, and enhancing customer satisfaction through innovative solutions. Demonstrated ability in team motivation and problem-solving, contributing to signicant operational improvements. Skilled in leveraging interpersonal skills to foster a collaborative and efficient work environment. professional summaryskills Data Analysis  Retail Sales Techniques Recruitment and Hiring  Staff Training Team Motivation  Problem Solving Interpersonal Skills  Time Management Team Leadership  Decision Making Goal Setting  Attention to Detail Performance Management  Strategic PlanningexperienceSTORE MANAGERCVS Pharmacy, Dallas, TexasJan 2022 - PresentProvided leadership and motivation to teammembers to increase productivity andefficiency within the store.Interviewed and hired prospective employeesaccording to team needs.Solved problems and resolved conicts forteam members and customers.Oversaw day-to-day store operations tofoster efficient and protable operations.Addressed employee issues, performedcorrective actions, and terminatedemployment when necessary.Monitored customer service levels andimplemented necessary changes to improvecustomer satisfaction.Monitored store operations to ensurecompliance with safety regulations, companypolicies, and legal requirements.STORE MANAGERWalgreens, Mesquite, TexasJul 2015 - Dec 2020Provided leadership and motivation to teammembers to increase productivity andefficiency within the store.Interviewed and hired prospective employeesaccording to team needs.Coordinated and directed nancial or budgetactivities to fund operations, maximizeinvestments, or increase efficiency.Established and implemented departmentalpolicies, goals, objectives and procedures inMay 2015MASTER OF BUSINESSADMINISTRATION (M.B.A.) INHUMAN RESOURCESMANAGEMENTSistema Universitario Ana G.Mndez,San Juan, PR, USMay 2014BACHELOR OF ARTS (B.A.) INBUSINESS ADMINISTRATIONSistema Universitario Ana G.Mndez,San Juan, PR, USeducationjacquelineroPROFDynamic leaderManager at Walstrategic plarecruitment, stasatisfaction throughability in teacontributing to sigSkilled in levercollaboratMaster of Business ASistema UniversitarBachelor of ArtsSistema UniversitarJAWORD PDFEdit Resume Save & ContinueFormatting Options Email Print DownloadJACQUELINERODRIGUEZPHONE NUMBER AVAILABLEjacquelinerodriguez2011@hotmail.comForney, Texas 75126CONTACTSKILLS Data Analysis Retail Sales Techniques Recruitment and Hiring Staff Training Team Motivation Problem SolvingDynamic leader with extensive experience as Store Manager at Walgreens and CVS Pharmacy, adept in strategic planning and data analysis. Excelled in recruitment, staff training, and enhancing customer satisfaction through innovative solutions. Demonstrated ability in team motivation and problem-solving, contributing to significant operational improvements. Skilled in leveraging interpersonal skills to foster a collaborative and efficient work environment.PROFESSIONAL SUMMARYStore ManagerCVS Pharmacy, Dallas, TexasEXPERIENCEJanuary 2022 - PresentProvided leadership and motivation to team members to increase productivity and efficiency within the store. Interviewed and hired prospective employees according to team needs. Solved problems and resolved conflicts for team members and customers. Oversaw day-to-day store operations to foster efficient and profitable operations.

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