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 	   EDUCATION & CERTIFICATIONS
Bachelor of Science in Computer Science        Graduation May Street Address
Bachelor of Science in CybersecurityMinnesota State University Moorhead (MSUM), Moorhead, MN  3.76 GPA, Dean's List 4 semesters 	   Skills
LANGUAGE      English      FrenchExpertise      Coding: Python, C, HTML, CSS, PHP, JAVASCRIPT, SQL, TCP/IP, DNS, DHCP,      Environment: Linux, MySQL, Win32 API/GUI, Windows OS, Visual Studio, Ubuntu, Mac OSSKILLS      Project management      Critical thinking      Problem solving      Customer service      Remote Support      Technical Support      Software Updates      Web development      Network security 	   Experience
MSUMMoorhead, MNIT Help Desk Technician 	 01/2023 to Current
      Assisted users with troubleshooting computer issues via remote desktop sessions.      Walked customers through common phone hardware and software configurations to maximize service functionality.      Handled customer service issues by providing guidance or escalating for advanced support.      Used remote login tools to assist clients with technical and product questions.MSUMMoorhead, MNFront Desk Receptionist 	 01/2023 to 05/2023
      Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.      Assisted with preparing reports, presentations and other documents as requested by management staff.      Assisted with scheduling appointments for visitors. 	   RELATED COURSEWORK
Network and Data Communication, MSUM  Spring 2024Introduction to concepts and terminology of data communications technology. Local area and Long-haul networks; network architecture models and protocols; communications hardware, standards, media, signaling concepts. Network project and weekly lab assignment about DNS, DHCP, TCP, HTTP, UDP...Server-Side Script, MSUM  Spring 2024An introduction to server-side scripting. Scripts is used to generate functional web pages. In addition, databases are created and accessed through server-side scripts. Class involved the use of JavaScript, PHP, HTML, CSS.Linux Programming, MSUM  Spring 2024An introduction to UNIX programming and program development tools. Considers the UNIX file system, shells, scripting languages, system calls, signal handling and tools for constructing, archiving, debugging, testing and installing software products.Introduction to Computers and Programming, MSUM  Fall 2023Continuation of the introduction to problem solving and programming techniques with a focus on application of object-oriented techniques for defining and implementing data structures. The Class is focus on Python programming language.