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530 Stafford Dr, Westfield, IN 46074 PHONE NUMBER AVAILABLE EMAIL AVAILABLE PROFESSIONAL SUMMARYHighly Motivated Senior Sales Accounts Manager with a strong background in leading diverse sales teams and achieving exceptional revenue growth. Proven track record of driving sales excellence and exceeding organizational targets through strategic leadership and guidance. Skilled in anticipating client needs and providing tailored solutions to foster lasting partnerships, resulting in outstanding client satisfaction and loyalty. Proficient in implementing efficient sales management systems and processes, ensuring seamless operations and optimal support for the organization's growth objectives. Adept at leveraging extensive management and sales experience to contribute significantly to the company's expansion and success. Passionate about enhancing sales outcomes and elevating service standards within the industry. Committed to upholding the highest standards of professionalism, ethics, and compliance in the world of sales. Technical Skills: Microsoft Word, Excel, PowerPoint, Accounts Payable/Receivable, Sales & Account Management.Strategic Sales Planning: Developing and executing strategic sales plans that align with the organization's business objectives. Analyzing market trends and competition to identify new sales opportunities and potential challenges, while adapting sales approaches to maximize revenue.Relationship Building: Cultivating strong and lasting relationships with key clients and stakeholders to drive sales growth and customer loyalty. Leveraging effective communication and negotiation skills to understand client needs and align sales strategies accordingly.Sales Team Leadership: Inspiring and leading sales teams through effective leadership, coaching, and mentorship. Encouraging professional development and providing support to enhance the skills and performance of sales staff, ultimately driving team success.AREA OF EXPERTISELeadership Communication Emotional Intelligence Empathy Conflict Resolution Adaptability Problem-Solving Decision Making Team Building Time Management Collaboration Interpersonal Skills Critical Thinking Negotiation Administration Cash Management Event Planning/Facilitation Relationship Building Supervision & Scheduling Operation & Productivity.CAREER HISTORYAccount Management and Executive Partner Pyramid Custom Packaging. 2013 - Present Leads a portfolio of 40+ customer accounts spanning diverse industries, such as automotive, aerospace, pharmaceutical, and consumer packaged goods, with a specialized focus on designing and producing both returnable and expendable packing solutions.Orchestrates end-to-end processes, including requirements gathering, specification documentation, design coordination, stress-testing, supplier management, order quoting, production oversight, and ensured overall customer satisfaction.Manages key accounts from initial acquisition to long-term partnerships, resulting in an annual revenue generation of over $1 million and served on the Executive Leadership team, emphasizing operational excellence within a 45+ employee manufacturing facility serving hundreds of customers.Spearheads three major product launches for Toyota Manufacturing Canada, overseeing the packaging requirements of 10-15 distinct Tier 1 manufacturers and ensuring seamless coordination between manufacturer representatives and Toyota program managers.Handles international business operations, navigating freight requirements and border restrictions, while also achieving recognition as Supplier of the Year.Director of Outside Operations Crooked Stick Golf Course, Carmel, IN. 2003 2023 Supervised and took responsibility for overseeing all operational aspects related to the production of goods or provision of services within the organization, ensuring efficient and effective processes.Provided direction and coordination for various business units or departments involved in the production, pricing, sales, and distribution of products, ensuring a cohesive approach to achieving organizational goals.Analyzed financial statements, sales reports, and performance data to assess productivity, goal attainment, and areas requiring cost reduction or program enhancement, aiming to optimize the organization's financial health.Managed personnel by creating work schedules, assigning specific tasks, and handling staffing requirements, which includes recruiting, hiring, training, and developing new employees, fostering a skilled and motivated workforce. 2Developed and executed departmental policies, objectives, and procedures in consultation with key stakeholders such as board members and staff, makes pricing and credit term decisions informed by customer demand forecasts. Bartender Jillians Entertainment Corporation, Indianapolis, IN. 2002 2009 Addressed customer concerns and inquiries related to policies and procedures, ensuring satisfactory resolutions and clear responses.Offered guidance and support to employees when dealing with challenging or intricate issues, including the resolution of escalated complaints.Engaged in conversations with employees about performance issues, identifying root causes and collaborating on solutions for improvement.Interpreted and effectively conveyed work protocols and company policies to staff members, promoting clarity and understanding within the organization.Implemented and enforced corporate or departmental policies, procedures, and service standards, ensuring their consistent practice and adherence.Outside Sales Representative Zink Distributing, Indianapolis, IN. 2000 2002 Managed staffing resources, oversee training initiatives, and conduct performance evaluations to both cultivate and regulate sales and service programs effectively.Analyzed operational records and reports meticulously to forecast sales projections and assess overall profitability, ensuring data-driven decision-making.Monitored evolving customer preferences and market trends to discern the primary areas of concentration for sales efforts.Engaged in meaningful consultations with potential customers to gain insights into their specific needs, offering valuable advice and tailored solutions.Orchestrated various activities, including sales promotions, while collaborating closely with department heads as necessary to ensure seamless coordination and alignment with overall organizational objectives. Also excelled as:Manager Hyatt Regency Hotel, Indianapolis, IN. 1996 2000 EDUCATIONBachelor of Science and Humanities in Criminal Justice 1996 Ball State University, Muncie, IN.Social Chair of Theta Chi Fraternity Delta Kappa Chapter REFERENCESDavid Tudor, President/CEOAces Power MarketingPHONE NUMBER AVAILABLERev. Stanley L. Davis, Executive DirectorThe National Conference of Christians and JewsPHONE NUMBER AVAILABLEJim Zink, Jr., Vice President of Sales and Marketing Zink DistributingPHONE NUMBER AVAILABLE email: EMAIL AVAILABLEAnthony Deardorff, OwnerMortys Comedy JointPHONE NUMBER AVAILABLE/pre> |