| | | 20,000+ Fresh Resumes Monthly | |
|
|
| | Related Resumes Inside Sales Support Lisle, IL Customer Service Experience, Inside Sales Rep, Fast-paced Call C Mount Prospect, IL Customer Service Sales Support Schaumburg, IL Sales Representative Inside Matteson, IL Registered Nurse Inside Sales Crystal Lake, IL Customer Service Inside Sales Hoffman Estates, IL Customer Service, Sales Rep Support, Purchasing, Sourcing, Forec Round Lake Beach, IL |
|
Click here or scroll down to respond to this candidateCandidate's Name
Wheeling, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceInside Sales Coordinator Quickset Defense Technologies LLC February 2023 Current Inside Sales Support Specialist III assists with remote sales development calls and processes for a territory and portfolio of customers.Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities.Being an Inside Sales Support Specialist III initiates customer calls to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services.Provides product information to meet customers' needs, support upselling, and achieve sales targets. Completes routine support tasks to process renewals or sales. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job for leading manufacturer of precision pan and tilt positioner systems used in the military, homeland security and commercial surveillance applications.Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.Set up and deliver sales presentations, product/service demonstrations, and other sales actions Assist in creating RFP responses to potential clients. Where necessary, support marketing efforts such as trade shows, exhibits, and other events. Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell. Handle inbound, unsolicited prospect calls and convert into sales. Customer Service & Support Coordinator - Restonic Visionary Sleep - November 2022 to January 2023 Supported the Vice President and the Midwest Regional sales team, as well as national and regional customers.Acquired and used knowledge of company products and programs to communicate effectively with accounts/customers, manufacturing locations - including contract manufacturers, Corporate and Sales team members.Proficient in MS Office applications Word and Excel; applied Customer and Vendor portal knowledge daily to process orders.Monitors daily EDI orders as well as orders received via fax, telephone, and email. Processes, troubleshoots, and provides manual intervention as needed to ensure sales orders accurately reach the designated producing location on time.Reviews and processes invoices for EDI customers and resolves any order issues or inquiries. Handles inbound and outbound calls and queries and leverages internal resources to problem solve effectively, deepen product knowledge, and enhance the customer experience through increased first call resolution. Ability to prioritize work in a fast-paced environment and within tight timeframes to consistently meet deadlines with high quality work. Excellent verbal/written communication skills and organizational skills to maintain various files and records including minimum holds, credit holds, and purchase orders errors. Provided additional support/hours may be needed to support large sales events or other projects. Inside Sales Representative/ESG -Visual Comfort & Company May 2018 to April 2020 Intensive problem to acquire jobs within budget with healthy profit margins Develop sales opportunities by researching and identifying potential accounts. Identify decision makers within targeted leads to begin sales process. Speak directly to engineers, plant managers, production managers and purchasing managers Penetrate all targeted accounts and radiate sales from within client base resulting in being the only lighting manufacturer to grow exponentially in the market. Collaborate with appropriate team members to determine necessary strategic sales approaches Create and deliver qualified opportunities to other team members Maintain and expand the companys database of prospects. Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.Set up and deliver sales presentations, product/service demonstrations, and other sales actions Assist in creating RFP responses to potential clients. Where necessary, support marketing efforts such as trade shows, exhibits, and other events. Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell. Handle inbound, unsolicited prospect calls and convert into sales. Overcome objections of prospective customers. Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports. Enter new customer data and update changes to existing accounts in the corporate database. Attend periodic sales training where applicable.Appropriately communicate brand identity and corporate position CS Export Rep./ Account Manager Assistance/Signode Industrial Group - Glenview, IL March 2017 to May 2018Achieve sales and profit goals by developing and retaining existing customers, generating 3.5 million dollars in sales and orders processed.Conduct sales and service activities, develop strong customer relationships, identify issues with our customer's tool or machine and recommend service and parts solution, and introduce new products and services.Handled all Accounts Receivable Issues for 13 countries and 87 distributors with multiple locations. Maintaining 2% and under for past due invoices. Reduced inherited account debt from just under$22,000 to $4,345.Support major distributors via EDI and our company website, ensuring all orders are processed, expedited, invoiced, and shipped correctly.Initiated a personal project to move Fastenal's 3000 plus locations to successfully to our online platform.Prepare quotations and proposals, follow up, negotiate terms, and close transactions. Prepare orders in accordance with local and international regulations. Organize and conduct training sessions for customers.Complete reports on sales, returns, product shortages. Monitor customer complaints, follow up on outstanding orders, and make emergency calls, night calls, and deliveries as required.Ensure shipments are within International and Federal Guidelines while efficiently meeting our Customer's needs, including Chamber of Commerce Documentation, Pivot Tables, and creating all export documents.Customer Service Rep Service Department -Signode Industrial Group August 2016 to March 2017 Answer all call center calls and inquires with the goal of building rapport with the customer to not only meet their needs, but to increase the positive imagine of Signode and its parts. Be able to identify customer, their needs - including quote prices and enter orders into the computer system.Expedite orders, locate and check status of order and follow up as necessary with the Purchasing Department to ensure customer needs are met by employing a sense of urgency and prioritization. Process emails, EDI, faxes and incoming orders in a timely manner and contact customers as necessary to clarify order needs.Communicate effectively and proactively with customer and keep them aware of information deemed important and approved by the salesmen if necessary. Investigate and resolve customer's logistic and discrepancy problems - issues credits, returns, price discrepancy adjustment, and order adjustment for all clients, with attention to highlight accounts. February 2008 to 08/2016 Owner/Operator- Alone At Home Pet Sitting Inc Excellent administrative and communication skills, which have proven helpful in coordinating and motivating our team for exceptional pet care and total client satisfaction without sacrificing efficiency. Proven ability to multitask and perform under pressure, including scheduling, all correspondence, team management including assignments, account receivable and payable, all filing and records with attention to detail to that are results oriented.Attentive, excellent time management skills, and proactive work ethic with the ability to prioritize all tasks at hands to meet deadlines self-supervised or within a team environment. Data Entry and General Office Clerk November 2007 to February 2008 Proficient in data entry keys three, five, six, and plus with a high level of accuracy and efficiency. Highly skilled in both alpha and numeric data entry, inputting client information and orders into a preestablished tracking system and database.Prioritizing and batching client information and prescriptions through accurate mail preparation, sorting, and scanning.Experienced in all aspects of filing including the systematic arrangement of correspondence, Incoming/ outgoing faxes, document preparation, document scanning, document retrieval, and document categorization. |
