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Title Quality Assurance Software Development
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Candidate's Name
Street Address  York StreetJersey City, NJ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEQuality Assurance& Managed Testing PracticeSoftware Quality Management Professional who has a skill in testing and delivering error-free, user-friendly applicationswithin project deadlines.With over Fifteenplus years in Quality Assurance and Managed Testing experience.Talent in innovating and implementing managed testing processes within Agile project environments. Instrumental in establishing standard yet fluid documentation for all testing activities from task assignment to release across several sprint releases.Organized, detail-oriented and accustomed to working with cross cultural and international teams. highly adaptable to different environments, and able to work effectively and efficiently with the project team throughout the software development cycle.EducationNew Jersey City University, Jersey City, NJBachelors Computer ScienceProfessional TrainingCurrent  TMap Certification TrainingSkillsEnterprise SolutionsTesting Processes &Quality ManagementPlatformsWindows 95/98/NT/XP/Vista, MVS, UNIXSoftware Development Project MethodsWaterfall, Agile, SCRUM, SDLCTesting MethodologiesInstallation, UAT, Functional, Integration, Sanity, Regression, Disaster Recovery/Failover, Migration, Black Box, White Box, Ad-hoc, Security Patches, Negative, Validation and Verification, Process improvement, documentation, template design, project communication and process design, usability testing, test strategy, test architectureProject ToolsQFS, Quality Center, Test Director, Rational Robot, Requisite Pro, PVCS Version Manager/Tracker, Bugzilla, SharePoint, Rally. JIRATest Automation ToolsLoadrunner, Winrunner, Quick Test Professional, JMeter, Rational Robot, & JIRABrowsersI.E., Mozilla Firefox, Safari, Netscape, Goggle ChromeMarket DataILX, ThomsonOne, Reuters 3000 Xtra, Bloomberg TV, Wall Street on DemandProfessional ExperienceCompanies Worked ForFrom - ToRolesAxioma Inc/ConceptoneLLC New York NY01/2014PresentSenior Quality Assurance ConsultantSogeti / CapgeminiNew York, NY01/2012 November 2013QA leadTata Consulting ServicesEdison, NJ03/2011 -12/2011UAT ManagerIBMJersey City, NJ01/2010  10/2010Quality Assurance ConsultantCompuforceNew York, NJ08/2008  01/2010Quality Assurance ConsultantHSBC BankJersey City, NJ10/2001  06/2008Software Quality Management AnalystGOVWORKSNew York, NY04/2000  09/2001Quality Assurance AnalystProfessional Experience DetailsAxioma Inc New York NY01/2014PresentQuality Assurance Manager/LeadCustomize QFS Center based on ongoing requirements from development teams.Integrate QFS with external tools and systems as needed, including defect tracking, test automation.Develop and maintain test automation tools Execute manual and automated testing of embedded software as needed. Develop ongoing improvements to software test, including processes, tools and resource mix and utilizationAccomplishmentsTest Preparation:Managed, Updated and wrote new test cases based on the existing BPT scripts using QC Visualizer.manual and automation team by addressing any data and/or business requirement related questions.Defect Tracking:Tracked and reported defects through JIRAtherebyfacilitatating workflow issues and helpedresolvingtechnical issues with developers.Test Execution: Managed Account Cross Reference MatrixTraceability Matrix: Involved in creation of traceability matrix to help facilitate the test coverageRequirements Analysis:Involved in reviewingand analyzing both functional and non-functionalsoftware requirements.End-to-End Testing: Managed End-to-End testing of various applications by creating verifying trades in pre-prod environment.Sogeti / CapgeminiMercedes BenzMontvale, NJ01/2012 November 2013Quality Center AdministratorCustomize HP Quality Center based on ongoing requirements from development and test teams.Integrate Quality Center with external tools and systems as needed, including defect tracking, test automation, build systems, etc.Provide ongoing maintenance of HP Quality Center system.Develop and maintain test automation tools Execute manual and automated testing of embedded software as needed. Develop ongoing improvements to software test, including processes, tools and resource mix and utilization.Provide technical guidance in development of test plans, test cases and test tools.Provide technical guidance to test team.Sogeti / CapgeminiRaymond JamesSt. Peterburgs, FLApril 2012 to January 2013Quality Assurance Manager/LeadMorgan Keegan Data Conversion:Raymond James acquired another retail brokerage, Morgan Keegan.This requires substantial conversion efforts to move theaccounts and data to the Raymond James platform. Testing team was involved inexecuting heuristic risk based end to end testing forthe application impacted by the retail conversion in the Pre-prodconversion environment to ensure a robust post conversion productionplatform. Testing was performed in three stages viz., Mock 1, Mock 2 and Dress 1.AccomplishmentsTest Preparation:Managed, Updated and wrote new test cases based on the existing BPT scripts using QC Visualizer.Test Manager: As a lead for the MK data conversion team, was responsible in sending daily status reports to the manager and other key people involved in the conversion. Acted as a liaison between manual and automation team by addressing any data and/or business requirement related questions.Defect Tracking:Tracked and reported defects through Quality Center therebyfacilitatating workflow issues and helpedresolvingtechnical issues with developers.Test Execution: Managed Account Cross Reference Matrix based on the incoming MK accounts and the corresponding RJ accounts to be used in various stages of testing.Extensively executed SQL on DB2 tables to gather test data for alltest cases and to determinesuccessful transaction of data from theapplication.Traceability Matrix: Involved in creation of traceability matrix to help facilitate the test coverageRequirements Analysis:Involved in reviewingand analyzing both functional and non-functionalsoftware requirements.End-to-End Testing: Managed End-to-End testing of various applications by creating verifying trades in pre-prod environment.Entitlement Testing: Developed SQL Queries to query the database to test the back endprocess of the application as part of the entitlement testing.Moneymoverment: Managed Money movement testing of various applications by creating verifying trades in pre-prod environment.Max Account Transfer (MAT): Managed MAT testing of various applications by creating verifying trades in UAT environment.Project Technologies/ ProductsQuality Center, SQL Server 2008, HTML, Java, .Net framework, Microsoft Office SuiteMedcoFranklin Lakes, NJDecember 2011 to April 2012Agile Quality Assurance LeadAmjad works on the Order Processing Management System for Medco. Amjad leads two SCRUM QA teams distributed in two opposite time zones to ensure seamless coverage to meet aggressive sprint timeline. Amjad takes ownership in setting up standard QA procedures, including defect management, functional, Regression and test execution automation. These initiative are crutial to Medco Quality Management Improvement program.AccomplishmentsDefect Management  Defines Defect life cycle Management in PEGA PMF(Project Management Framework). Manages, tracks and drives the reported defects to closure.Test Management  Leads the QA team to devolp test plans for committed user stores.UAT Test Coordination EstablishesUAT communication plan, test plan, and ensures seamless status reporting of all defects found in usability testing. Reports directly to executive management on project status.End-to-End Testing  Establishes, documents and performs testing processes to ensure systemnotifications are being received correctly, and the responses to notifications are posted to the correct place within the platform.Project Technologies/ ProductsXML, PEGA,PMF, Black Box Testing, End-to-End Testing, Windows XP/2000, Windows 7, Excel, MS Word, Tracker, Quality ManagementTata Consulting Services, atTarget Head QuartersMinneapolis, MNMarch 2011 to December 2011Quality Assurance ManagerAs a Quality Assurance Manager for Target Corporation, Amjad was responsible for major application migration from Windows XP to Windows 7. Amjad led the testing team of 10 people across different time zones. He coordinated the resources to ensure seamless coverage during entire execution.These applications include POS (point of sale), e-Commerce, retail, and Electronics. He managed 75% ofTarget application migration from window XP to Window 7. He led the team to develop and executetest plans to ensure the applications were working correctly in Window 7. During the 9 months long execution, his team reported25% of the applications were not fully functionable in Wndows 7. BPT.He coordinated with various application development teams to make sure the fixes were provided and working correctly in production.AccomplishmentsUser Acceptance Testing  Established a UAT plan across global Target locations; coordinatedTest Plan  Created and executed ted the master test plan, and derived end-to-end process test plans. Applied risk-based-testing methodology to prioritize and organize test sequencing and execution.Global Test Management Led the coordination and communitication of test activities across 13 countries for the first release.End-to-End Testing  Set up testing procedures for full coverage of end-to-end day-in-the-life business processes, interface dependencies, and data conversion validation.UAT and Training Coordination Acquired and built a UAT team consisted of various functional area members. Provided training to facilitate the UAT team with the capability of UAT execution.Project Technologies/ ProductsQuality Center (HP ALM), Test Management, Offshore SolutionsMorgan StanleyJanuary 2010 to October 2010UAT LeadAmjad managed usability and UAT testing activities for the Morgan Stanley Money Movement project. The scope of this project is to facilitate the user the capability of wire transferring funds between Personal to Trade accounts regardless the geographic locations. Amjad was responsible to develop test cases and procedures for the entire UAT team consisted of 7 testers, provide the team traning of defect management, and drive the defects from the report to closure.AccomplishmentsProject Risk Analysis  Established a QA process for project risk identification and mitigation. Worked with project manager to devise and implement action items from previous iteration for QA improvement.Test TrackingUtilized Test Director for defect tracking and test status reporting. Coordinated QA resources in different time zones for seamless execution. Provided test status report to both onsite and offshore management.Global Test Management  Established testing guidelines, tracked test execution deadlines, and coordinated status report procedures to ensure product quality. Managed communication between onsite and offshore teams.Project Technologies/ ProductsOracle, SQL, Windows XP/2000, Windows 7, Excel, MS Word, Quality Center, Quick Test Professional, Quality ManagementCity of New YorkCity of New York, NYAugust 2008 to January 2010Quality Assurance AnalystAmjad worked as senior quality assurance analyst for tree plantation project in the City of New York. He developed the master test plan from Government business requirement. He executed the test plans and reported the defect to the business and development. He worked hands and hands to fix the defects and retesting of the defects. He was a part of a team validating complete end-to-end process of Tree plantation, locating plant locations and ordering seasonal trees to be planted through out the five borough of New York City through city wireless handheld devices through government WIFI.AccomplishmentsRequirement Traceability  Developed test plans based on business requirements and ensured requirements traceability coverage throughout the design and test execution phases.Defect Tracking  Provided senior management weekly defect reports. Leveraged Rally for bug tracking.Test ApproachEstablished an approach for meeting testing needs for the client which follows a structured and well established testing methodology (TMap) as well as remaining flexible to address the City of New York specific regulations and testing needsTest Management Managed the testing activities for writing and executing test cases. Worked closely with development and business teams to ensure clear understanding and communication of testing activities.End-to-End Testing Established strategy for ensuring complete end-to-end test coverage while streamling the testing process.Status Reporting  Created and sent issue reports tracking open defects and release status across project team for multiple release cycles.Project Technologies/ ProductsOracle, Seibel, SQL, Windows XP/2000, Windows NT, Excel, MS Word,Rally, Black Box TestingHSBC BankJersey City, NJOctober 2001 to June 2008Quality Assurance AnalystAmjad acted asQA Lead on BIB (Business Internet Banking), PIB (Personal Internet Banking), HSBC International Banking and HSBCnet (The worlds largest payment engine) project in his career with HSBC Bank.He tested wire transfer of funds from millions of disparate locations worldwide on platforms. He tested the application which supported PayPal and Automated Clearing House (ACH) transactions. In addition to verifying the transactions working corrently through entire workflow across various systems, he also conducted performance testing on highvolumes of credit and debit transactions in batches. He was responsible for E2E (End to End) testing the following.1.ACH credit and debit transfers,2.Direct deposit payroll,3.Vendor payments,4.Fixed Income, i.e. Money Market desk application,5.Foreign exchange (FX) desk that buys and sells currencies, and6.Capital Markets (Equities) desk that deals in shares listed on the stock marketAccomplishmentsStatus Reporting  Provided project manager weekly defect tracking status report.Test Case Design  Developed test cases based on business and functional requirements and High Level Design (HLD) documents. Conducted reviews with BA and development teams, baselined test cases prior to execution.End-to-End Testing Worked with business department to conduct E2E testing to ensure that Electronic Fund Transfers (EFT), electronic bill paymens and PayPal payments were working per requirements.EDI, Oracle, SQL, Windows XP/2000, Windows NT, Excel, MS Word, Waterfall MethdologyGOVWORKSApril 2000 to September 2001Quality Assurance AnalystAmjad was part of the QA team to test the first web application that the City of New York Parking Authority launched. Amjad was heavily involved throughout the entire Software Development Life Cycle (SDLC) of this application. He participated and contributed QA input during requirements phase, worked with both BA and development teams to develop the test cases and performed execution for both functional and UAT. He reported 25% of the defects out of 7 people QA team and took initiatives to work with development to resolve all critical issues before launch.AccomplishmentsTest Enrironment Setup Installed the required 3rd party applications and code drop to prepare the test environment for execution.Test Plan Preparation and Execution  Developed test cases, tracked and closed defects using Test Director.Project Technologies/ ProductsWindows XP/2000, Windows NT, Excel, Test Director, Winrunner, Loadrunner, Linux, Core Application Testing, Black Box TestingAdditional ExperienceCompanyLocationRoleDatesPrudential InsuranceNewark, NJQuality Assurance Analyst4/99  4/00Morgan Stanley & Dean WitterNew York, NYQuality Assurance Analyst4/97  4/99AT&T WirelessJersey City, NJTechnical Support Analyst7/88  6/98Professional AffiliationsQuality Management Association (QMA) New YorkQuality Assurance Institute (QAI)Project Management Institute (PMI)Software Process Improvement Network, New York (NY City SPIN)

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