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Customer Service Beverage Operations Res...
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Title Customer Service Beverage Operations
Target Location US-FL-Orlando
Email Available with paid plan
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Candidate's Name
Specialize on creating exceptional guest experiences whether it is providing excellent customer service, managing accommodations, or overseeing food and beverage operations. Monitoring guest alcohol consumption, identifying signs of intoxication, and ensuring responsible serving practices are followed encouraging professional development. Oversee the performance of servers to ensure service standards are met, the overall dining experience to succeed quality and consistency. Critical attention to detail on a fast-paced industry environment. Lead pre-shift meetings, daily specials, menu changes and game planning information. Ongoing training and support to existing staff.ServerSLS & Marriott HotelReference: Sofia Nino 786 380 8120Cristian Olivaires PHONE NUMBER AVAILABLEEMAIL AVAILABLE / PHONE NUMBER AVAILABLEOrlando FL, 32809Menu knowledge, preparation, major ingredients, and allergies grid comprehension. Understanding different types of spirits, beers, wines, and cocktails, as well as their ingredients and flavor profile. Creative problem-solving and thinking skills under pressure on unexpected dilemma with professionalism. Physical mobility and stamina on grasp, lift, move, or push weighing up to 100 pounds. Lead ServerFaena HotelF&B / Spa CoordinatorThe Standard Spa HotelMonitor the progress of projects and task to ensure they are on track maintaining accurate records of incidents, feedback, and operational issues.Well-acquainted with hotel service/features and activities/attractions to respond to guest inquiries. Handle all incoming reservation inquiries via phone, email, and booking systems assisting guest with any request, accessibility needs or additional services.

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