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PHONE NUMBER AVAILABLEEMAIL AVAILABLETo take a chance, To Grow, Expand, Explore, Make a Difference & Have your life changed for the better 1Hannah M. Brower8638 Ridgeline lane Charlotte, NC, 28269 PHONE NUMBER AVAILABLE EMAIL AVAILABLE My goal is to make a difference in the world. I aspire to assist and help improve the lives of others as well as continue to increase my education and Knowledge. I strive to be and do the best at every level while learning and improving my skills and experience. Education:Associates In Science Degree May 2003Sandhills Community College, Pinehurst, NCDental Assistant- Degree - September 2013Penn Foster OnlineDental Assistant - Certificate - April 2015Dental Staff Institute Mathews NC Dr. Victoria Maltz Certifications: Radiation Certification CPR & First Aid & AED Fire & Emergency Evacuation Blood Born Pathogens & Hazard Communication Spice Certified DA ll North Carolina Infection Control Curriculum Coronal Polishing OSHA Compliance Trained & Certified Nitrous certified IV Sedation SedationEmployer:Current: North State Perio & Implantology7/2018- currentJob Summary-Surgical Dental Assistant, assist in Implants, Extractions, Tissue Grafts, Crown lengthening, aesthetic crown lengthening, Periodontal therapy, Osseous surgery, Exposures, laser therapy, and additional treatment. Assist in sterilization, Rover duties, checkin and schedule patients. Ordering and training as needed. Eagle soft. IV sedationTrios scanCBCTNitrousOHIFMX seriesSocial Media managerInterviewing and training new staffCHS/Atrium Health: LA-Mt.Island ROC2-2018-7-2018Job SummaryProvides clerical support services in all areas of expertise and knowledge. Assists one or more groups of physicians, advanced clinical practitioners, providers, clinical, and non-clinical team members. Ensures competent and accurate appointment scheduling while maintaining the efficient flow of all incoming and outbound calls. Provides appropriate screening, handling and routing of incoming phone calls and ensures patient messages are taken appropriately with pertinent information. Initiates outbound calls per established work queues, lists and assignments. Essential Functions Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.2 Schedules various types of appointments for physicians, advanced clinical practitioners, and other clinicians, and communicates any necessary instructions to the patient. Contacts patients by phone to remind of upcoming appointment(s), to ask follow up care questions, and to provide special instructions if needed. Cancels and reschedules appointments as needed. Takes requests for refills, labs and test results, if required. Assists with patient message call backs and prescription refill questions. Organizes, expedites and follows-up on any paperwork related to patient care. Assists with identifying and initiating necessary referrals for specialist appointments, procedures or tests. Previous: Zammitti & Gidaly Orthodontics, Concord, NC October 2015-Feburary 2018 Records Technician X-rays & 3D X-Rays * Insurance coordinator Assistant Sidexis and Dexis trained. *DA2, Coronal Polishing Before & After Pictures / Consults & Debonds *Apointments, Recalls, Scheduling Trutain impressions and Retainers *Letters and other Daily activites as needed Assisting chair side: Retainers, Vivera, AW-retie, Seps Osha and Hippa Protocol and Compliance Employee Training & Current Certifications Policy and Procedures for the workplacePrevious: Carolinas Medical Center, Charlotte, NCCall Center Associate April 2012 October 2015 Maintains non-clinical and professional competency as appropriate to the ages of patients served Follows established hospital policies and procedures to ensure cleanliness, safety and security of patients environment at all times. Interacts with patients therapeutically; providing excellent customer service at all times Demonstrates flexibility in changing workload Proficient use in the current outpatient scheduling software including the various types of appointments offered for all patient types. Performs basic cleaning and organization of the work environment Assist with inventory, ordering and distribution of supplies Previous: Person Centered Partnerships, Charlotte, NC March 2006 - 2013 Mental Health Para Professional Improving quality of life, maintaining needs, documenting performance, assessing environment and participation, communicating with and advocating for individual Supervising and assuring Quality Care, counseling in crisis situations, balancing and maintaining group tasks. Implementing current regulations and guidelines that need to be followed according to CARFA regulations. Proposed ideas and improvements throughout the company Continually assess and help clients in choices to establish identity and independence Community Involvement:Mallard Creek Youth Football/ FBU/ YPL May 2009 Current Secretary, Certification Coordinator, Registration Coordinator, Financial Records Keeper I handle all social media including the website This youth organization is something my Husband & I have been organizing and running We enjoy every moment of giving back to the youth in our CityGCAYF: Certification Officer May, 2009 - CurrentGreater Charlotte American Youth Football/ Charlotte NC I am managing and enforcing guidelines for registration as well as the certification process for each season of football. I interact with over 200 parents each season in order to create, maintain, and update each individuals information packets including making copies and distributing information. Manage financial obligations, documenting and ordering equipment, jerseys, etc. Resolve any issues and maintain a peaceful and learning environmentAdditional Skills/Certifications: Proficient in Computer applications Appointment Scheduling and Patient Education Excellent customer services skills / problem solving / communication skills Certifications: Adult CPR, Child and Infant CPR, AED, First Aid, Med Administration, North Carolina Crisis Intervention, Blood Born, HIPPA, OSCHA, Radiology Certified, Nitrous Certified Instrument Sterilization, Infection Control Radiation Safety & Compliance OfficerExcel and Microsoft - Fred Pryor TrainingReferences:31. Meagan Maness Field Analyst with Canteena. PHONE NUMBER AVAILABLE email: EMAIL AVAILABLE 2. Jason Brower - Owner J.E.X Enterprise LLCa. Cell-PHONE NUMBER AVAILABLEb. Assist with setting up business/ social media/ Record keeping 3. Shandi Buchannon Orthodontic Dental Assistant- Co-Worker a. Cell -PHONE NUMBER AVAILABLE4. Ann Marie Kadielowski Assistant/Treatment Coordinator a. CellPHONE NUMBER AVAILABLE/pre> |