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Click here or scroll down to respond to this candidateCandidate's Name
Dallas, GA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATION:Certificate of Medical InterpreterMedical Interpreter Training Bridging The Gap, Marietta, GA 2017MA in automation of engineering processes and productionKharkov Technical University, Kharkov, Ukraine 1993-1998Certificate of Business SecretarySecretarial School, Kharkov, Ukraine 1998Courses included:-computer skills include MS Office, Notepad, Excel, PowerPoint-communication skills-bookkeeping-proficiency in EnglishEXPERIENCE:Interpreter (Remote and Face-to-Face)Link to Spanish 2023-present-facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message;-answer calls in professional manner, acting according to the Interpreters code of conduct;-provide the highest level of customer service during interpreting.Trustee Assistant (Remote)RFS Resurgence Financial Services, LLC, 2022-2023-assisting in responding to information/data requests related to the insurance claims;-create spread sheets of different data;- evaluating the transactions between a specific companies;- identify and evaluate repair costs incurred by a giving company related to lease or rental agreement;- recognize and quantify periods for which some units were inoperable due to repairs or other issues for which no replacement unit was provided;- relate replacement/substitute units (make, model, year and etc.);- distinguish any other issues related to lease/rent of units for which customer may reasonably seek reimbursed or potentially have a cause of action;-perform other related tasks.Executive Assistant (Remote)FiberFast Inc., Roswell, GA 2021-2022-make initial contact and start welcome communications with potential contractors-plan and prepare all arrangements for a new employees travel across different time zones: flight, car rental, hotel stay and etc.-prepare all documents and equipment for new employee for their start day-communicate with dispatchers, human resources, logistics, COO, CFO to assure all departments have upto date information for successful day to day operations of the company-arrange preapproval and surcharges with insurance; add and remove drivers and equipment to/frominsurance policy-collect information from drivers, vendors, police, insurance, law firm to process insurance claims-find and confirm equipment location and status, arrange for service if needed including preventiveMaintenance-develop and maintain customized documents and forms for executive team.-communicate, request, and retrieve information from vendors and contractors on daily basis-use vendors software for invoicing, equipment status, work orders, and satellite communications-control spending for travel and service provided by specific vendors to minimize costMedical Interpreter (Remote and Face-to-Face)Spanish On Call, Inc., Marietta, GA 2017-2020CulturaLink, LLC., Norcross, GA 2018-2022-provide real time interpretation between doctor, nurse and other medical stuff and a patient;-translate different medical paperwork and etc.Administrative assistant/Office managerGeorgia Motorcoach RV Rentals, Lithia Springs, GA 2017-2021-create electronic files for employee data, an employee product and service request agreement;-create and maintain a contact list of vendors, services and maintenance providers, including the list for reference;-inventory product report;-employee product/service purchase report;-obtain employee schedule 3-4 weeks in advance;-manage bills for the office received in the mail and email;-deposit checks received daily;-scan and file invoice into specific files;-confirm and report all tips and commissions for employees;-order supply list;-provide training sessions for customer during RV pick up: can be as a group or individually;-create training sessions for employee and empower the individual to train the next person;-facilitate and provide relief for all Front Office positions and Back staff tasks;-check-in procedures;-check-out procedures;-scheduling RV pick up and drop off;-customer phone messages;-utilize and report any issues, concerns, updates etc. to the owner and staff. Always CC/BCC both with any business emails, so that owner stays in the loop and bridge any gaps of information;-report deliverables in a timely manner;-assisting customers and owner in person and through digital communication;-receiving and documenting funds received;-screening and verifying new applicants for reservation of RV;-typing invoices, owner contracts and general communication messages;-managing calendars and scheduling meetings for the office;-knowledge of MS Office and related computer skills.Unit Secretary (Post-Partum and Telemetry Department)Inova Fair Oaks Hospital, Fair Oaks, VA 2010-2011-responsible for the efficient, effective flow of patient and information;-enter all doctors and nurses orders into electronic patient charts;-effectively and timely communicate with different hospital unites and members to complete STAT orders;-prepare all charts and related information for a daily staff meeting/shift changes;-consistently maintain confidentiality/privacy of all patients;-establish and maintain a positive relationship with each patient, family member and team member;-demonstrate customer service skills;-the ability to organize and prioritize work;Patient Relations/Front Desk SecretaryFox Mill Foot and Ankle Center, Reston, VA 2008-2010-greet all individuals arriving at the practice, and direct them to the appropriate staff member to address their needs;-collect patient demographic information and enters it into the computer data base;-completes medical records preparation for the patients visit and supports telephone and file management duties;-answer busy multi-line phone and schedule appointments;-calls for patient benefits, verification insurance, obtains authorizations/pre-certification, and do daily billing and collection, including collecting co-pay;-release of information with appropriate consent and approval according to facility policies and procedures;-perform light medical assistant duties;-use computer skills, including keyboard proficiency and use of billing system software;-effectively multi-task and remain calm in stressful situations;-perform other duties and assume responsibilities as required by supervisor.VSA I (Through Temp Agency)Kaiser Permanente, Falls Church, VA 2008-2008-make appointments for patients;-greet patients, take co-payments, enter data into medical records, and escort patients to examination room;-perform related duties as requested.Emergency Department Business SpecialistBrigham and Womens Hospital, Boston, MA 2007-2008-provide accurate and timely documentation (discharge, admission, transfer, progress notes, observation sheets);-assist patients;-capturing query results and working on enhancing system and data capture process;-coordinating the collection, analysis and reporting of data;-patient admission daily, verifies information, collects enters all appropriate data into the computerized registry;-maintain data and submit reports;-working with wide variety of individuals, divisions and organizations.Store ManagerDeacon Transportation, Boston, MA 2004-2007-manage two separate operating stores;-communicate with executives and administrative management;-balance daily receipts and perform bank deposits, generate daily, weekly and monthly closing reports, bookkeeping;-oversee vendor relations, create purchase orders, and manage inventory control;-hire and train new and existing employees.Assistant ManagerDanskin, Inc., Boston, MA 2002-2004-perform all the necessary assistance in management of company.Sale AssociateFilenes Store, Cambridge, MA 2001-2002General ManagerTrade Industrial Co. Ukrinvest, Kharkov, Ukraine 1999-2001International Meeting and Conferences CoordinatorCity Administration, Kharkov, Ukraine 1998-1999 |
