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Click here or scroll down to respond to this candidateCandidate's Name
Street Address BLAKEMORE STREET FL.1PHILADELPHIA, PA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOffice Administrator with 15 years experience managing business relations and special projects at the Executive Management level. Served as primary point of contact for management, personnel, clients, and vendors for a non-profit organization. Maintained written and oral communication skills, problem resolution abilities, and a prominent level of confidentiality. Knowledgeable in computer software, office organization and Customer Service.University of Pennsylvania VIA Survey of Character StrengthsSpirituality, Gratitude, Kindness and Generosity, Love of Learning, Industry, Diligence, and PerseveranceGallup Strength FinderBelief, Developer, Learner, Focus, HarmonySkills Summary,Currently active in self-training in updated computer softwareWord processing: 35-45WPMAdministrative Assistant, Customer Service and ReceptionistStrong organizational and people skillsWorked with ADP systemsOffice document design for a spreadsheet and Microsoft word formatExperience in Power Point PresentationE-mail processing with Microsoft Outlook15+ years with Microsoft applications from 2000 to 2016 which include Microsoft Office, Excel, PowerPoint, and E-mailEXPERIENCEInspiritec Inc., Philadelphia, PACustomer Service Representative (working from home) September 2019 to presentTaking inbound calls from customers to complete Healthcare applications onlineUse Compass software to process application online and send for approvalRefer application to other services as neededProficient in navigating through the internetCareer USA, Philadelphia, PA (Temporary Assignments)Independent Blue Cross, PA January 2019 to April 2019Project Scheduling CoordinatorScheduled nurses to review and abstract medical recordsScanned and renamed patients files for the insurance companyMade phone calls to hospitals and clinics to request filesOther projects assignedParkside Development Corporation, PA March 2018 to April 2018Property Management AssistantCollected rent from residentsOrganized office for the staff to function proficientlyCreated a work order spreadsheet for the maintenance workersAnswered phone calls from residents with concernsPond Lehocky Law Firm, PA. August 2018 to September 2018Customer Service RepresentativeMade calls to clients to review their eligibility for SSISend all potential clients to lawyers as assignedWorked in computer system application questionnaire suppliedby companyOther duties assigned.Various High Schools, PA September 2018 to October 2018Photographer AssistantAided photographer with students in taking their pictures for graduationManpower, PA (Temporary Assignment)ARC Document Solutions, Philadelphia, PAReceptionist November 2017 to December 2017Answered phones at front deskGreeted visitors and directed them to their meetings with various architectsOrganized conference rooms for various meetingsProcessed Data entry using ExcelOther duties as assignedThe Visiting Nurses Association of Greater Philadelphia/Hospice Department Philadelphia, PAAdministrative Assistant August 2007 to June 2008Managed patients charts and follow-up with CliniciansAnswered phones and routed them to Clinicians, Office Managers, and other office personalAssisted Home Health Aide Coordinator with scheduling visits for patients in their home or Nursing Home facilityPrinted our weekly Clinicians schedules of patients in McKesson Healthcare SystemsPrepared conference rooms for meeting with Clinicians; and office staffTrained office staff on updated computer software applicationsWorked with Microsoft Access on special projects for the Hospice DirectorOther projects as assignedStenton Family Manor, Philadelphia, PAExecutive Administrative Assistant/ Human Resource Manager February 2000 to August 2007Managed and processed contract for the Executive Directors schedules, appointments on Microsoft OutlookConducted orientation for new employees, on policies, procedures, and benefitsProcessed payroll Bi-weekly for employees using ADP systemsContact person for employees and third-party companies about benefit, payroll and worked related issuesCoordinated and updated changes to help employees and benefit vendersTyped all the company correspondenceTrained administrative staff on computer related applicationsSupported all administrative staff in their department as neededWorded to the Intake Supervisor with new clients, which included processing clients information of Homeless Management Information Systems (HMIS)EDUCATIONURBAN LEAGUE OF PHILADELPHIA, Philadelphia, Pa Certificate of CompletionCustomer Service Training Program January 2010 October 2010STRATFORD CAREER INSTITUTE, Albans, VT Business Management DiplomaWas attending on-line Business Management Course January 2009-May 2009FRED PRYOR SEMINARS, Mission, KS Certificate of AttendanceThe Exceptional Assistant (staff Training Seminar) January 2001 (2day seminar)ALLIED BUSINESS SCHOOLS, INC. Laguna Hills CA Certificate of CompletionOffice Procedures (Home course study) June 2003 -December 2003ROCKHURST UNIVERSITY CONTINUING ECUATION Certificate of Continuing EducationLenexa, KS February 2006 (3-day seminar)CENTER FOR INOVATIVE TRAINING & EDUCATION Certificate in Secretarial Science(CITE), Philadelphia, PA January 1993 June 1994Tutored other students on computer-related software and helped staff with various projects as needed. |
