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Title Customer service, healthcare, head of housekeeping
Target Location US-IA-Ventura
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
OFFICE ASSISTANT VENTURA, IA, Street Address , UNITED STATES PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILEI am a dedicated, well-organized, self-starter. I have most recently worked as a Front Desk Clerk and Housekeeper for a local privately owned motel. I graduated college with a diploma in Medical Coding and Billing on the Dean's List with a GPA of 3.67. I have lots of customer service experience beginning at a young age, hanging out and helping my parents in the canoe and lodging business they owned. I started my first job in a bakery and continued with retail until about 2007 when I entered the medical field. You will see in my employment history everything thereafter. I am looking to move my career back into medical as a remote medical receptionist or a virtual office assistant.EMPLOYMENT HISTORYFront Desk Clerk/ Head Housekeeper at Hampton Motel/ Khamba Inc, Hampton, IASeptember 2016  January 2023Accepted the verbal agreements of upcoming transactions to hold a night of sleep or two for the guests to be.Improved the percentage of returning guests by providing excellent customer service, both behind the desk, and by creating a clean and sanitized stay for the adventure seekers and on the road workers.Reported all issues, changes, and findings to the live-in manager.Checked the work of the other housekeepers, taking note of any unsatisfactory work and reporting it to the manager.Walked the property checking for any Maintenance repairs needed.Shoveled sidewalks and steps during snowstorms to prevent slips and give the guests a clean pathway to leave for work in the morning.August 1998  May 2001 Housekeeper at Sheffield Care Center, Sheffield, IAFebruary 2017  August 2019Cleaned and sanitized residents rooms daily, along with the nurses stations, restrooms, lobby, offices, and cafeteria.Did deep cleaning and helped get rooms ready for residents to move in and out usually once a week for deep cleaning and as needed for admissions. Reported to the supervisor and shared any changes with the next shift.Maintained all HIPPA regulations.Assembly line dryer assembly at Sukup Mfg., Sheffield, IAApril 2012  February 2015Retrieved orders to be assembled from the daily worksheets.Gathered and laid out parts needed for the current order.Assembled dryers according to pre-printed diagrams using many types of tools and materials including hydraulic lifts, overhead hoists, pneumatic impact wrenches, battery operated drills, screw guns, impacts, large steel, and stainless-steel parts, wired, rewired, and attached fans, heaters, power boxes, attached hitches and axles.Checked over all work of the entire product verifying that it was ready to be tested and shipped to the buyer.Medication Manager at Deerfield Place Assisted Living, Sheffield, IAMay 2011  January 2012Checked tenants blood pressure, oxygen levels, blood sugars, did insulin injections, and dispensed necessary medications.Organized and kept careful, correct medication counts twice a shift.Assisted patients with mobility when needed, showering, laundry, cleaning, and served meals.Maintained an organizational flow throughout the facility by keeping things clean and tidy and by using time management.Maintained all health records with high level of accuracy and maintained and followed all HIPPA policies.Reported to Charge Nurse on duty of any discrepancies, changes in daily activities, along with regular reporting duties.Informed oncoming shift of new information and daily report.Office Assistant at Tom Burk-Pioneer Seed Sales Representative, Goodell, IAMarch 2008  February 2012Answered telephone calls and responded to complaints, questions, and confirmed appointments for customers scheduling meetings to update their seed purchase contracts.Greeted guests and customers upon entry into the office and assisted them with payments often exceeding $150,000.Provided invoices, sent out bills for upcoming charges and reminders for past due bills.Proofread seasonal newsletters then prepared them to be mailed to current and potential customers.Performed data entry for information on quantity and brand into company provided software.Handled and sorted all mail.Did personal assistant duties including cleaning his private home, mowing, and making Dr. appointments for him.EDUCATIONNorth Iowa Area Community College, Mason City, IAMedical Billing and Coding DiplomaAugust 2010  May 2011I graduated on the Dean's List with a final GPA of 3.67.Hampton-Dumont High School, Hampton, IAHighschool Diploma

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