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Candidate's Name
Brownsburg, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy objective is to acquire a position with the potential for advancement where I can utilize my knowledge and experience.Authorized to work in the US for any employerWork ExperienceLicensed Health Insurance AgentBloom Insurance Agency - Bloomington, INSeptember 2022 to PresentAssisting participants with their medicare enrollment process and with any questions or concerns. CSR - Customer Service RepresentativeWillis Towers Watson - RemoteSeptember 2021 to PresentAssisting participants with their medicare enrollment process and with any questions or concerns. Administrative Assistant/GuardChampion National Security, Inc. - Lebanon, INSeptember 2019 to September 2020CHAMPION NATIONALSECURITY.Checking in vendorskeeping daily logsTemperature ScreenerVolt - Lebanon, INMay 2020 to August 2020Screened workers before they entered the facilityReceptionist/Administrative AssistantPENSKE CHEVOLETE & HONDA - Carmel, INJanuary 2015 to April 2016Assisted customers with their automotive needs.Crown Staffing Services Temp POSCall Center for U.S. Mint - Indianapolis, IN2012 to 2014Indianapolis, INAvon, INDisc JockeyUltimate Sounds - Brownsburg, IN2008 to 2012 Providing entertainment for various venues Technical support with audio equipmentCNA - Certified Nursing AssistantHeartland Healthcare Manor - Avon, INJanuary 2006 to September 2008CNA Daily interactions with patients and families Medical support throughout the day or nightCashierDollar Tree - Brownsburg, IN2005 to 2007I helped customers with their purchases and cash-outs EducationTechnical Certification in Paralegal StudiesIvy Tech Community College - Indianapolis, INDecember 2020 to PresentAAS in Paralegal StudiesIvy Tech Community College - Indianapolis, INDecember 2018 to December 2022Google IT automation with python certification in Python CourseraMarch 2022 to May 2022Google IT support specialist certification in IT support March 2022 to May 2022Phlebotomy Certification in PhlebotomyMedTech College-Greenwood CampusJune 2008Skills Administrative Experience Legal Research QuickBooks POS Legal Drafting Microsoft Outlook Writing Skills Case Management Proofreading English Adobe Acrobat Personal Assistant Experience Sales Insurance sales Customer service Analysis skills Technical support Cash handling Legal research Research Python Front desk Proofreading Typing VPN Computer skills 4G/LTE POS Account management Communication skills English Bilingual Customer support Microsoft Excel Data entry Telemarketing Outbound calling Upselling Spanish Contracts Paratransit Call center Organizational skills Insurance verification Time management Motivational interviewing Cold calling Banking Financial concepts HR sourcing Patient care Recruiting Negotiation Multilingual Phone etiquette Basic math Marketing Training & development Mac OS Microsoft Word HIPAA Microsoft Office Clerical experience Workers' compensation law Filing Documentation review Behavioral health Software troubleshooting Windows Active Directory B2B Accounts receivable Administrative experience Computer literacy Dispatching Logistics FTP Medical management Writing skills Conflict management Medical terminology Caregiving Home care Senior care Assisted living Epic Medical office experience Healthcare management Microsoft Outlook Loan origination Google Suite Outside sales Retail sales Nutrition DME Accounting Home health Medical billing Office experience Customer retention External recruiting Microsoft Dynamics Navision Salesforce ROI ERP systems Problem management Customer relationship management Industrial equipment Order fulfillment Pet care Animal care CRM software Medicare Urgent care center Paralegal experienceCertifications and LicensesDriver's LicenseLife & Health Insurance LicenseInsurance Producer LicenseProperty & Casualty LicenseHealth Insurance LicenseLife Insurance LicenseAssessmentsWork motivation  ProficientApril 2021Level of motivation and discipline applied toward work Full results: ProficientCustomer service  ProficientAugust 2020Identifying and resolving common customer issuesFull results: ProficientBasic computer skills  ProficientMay 2022Performing basic computer operations and troubleshooting common problems Full results: ProficientInside sales  ProficientMay 2022Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientAdministrative assistant/receptionist  Proficient May 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.