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Title Customer Service Office Manager
Target Location US-FL-Plant City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Bloom Drive Plant City FL H: PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryAlert Dedicated and focused Office Manager with 15 + years of experience in Medical Office Operations. Committed to excellent customer service and successful at providing individual care to customer needs and departments. Adept at prioritizing and completing multiple tasks simultaneously. Detail oriented when it comes to achieving project goals. I have a broad background, including management, customer service and pharmacy. Seeking new role of increased responsibility and authority as an office manager.SkillsCPR certifiedEquipment disinfectionMedical documentationSelf directed, self-starterScheduling coordinationresourcefulMedical terminologyEmergency protocols, Emergency proceduresCustomer service-orientedStrong interpersonal skillsProblem solverTime management skillsProfessional and matureExperienceUnit Clerk, Telemetry Tech. 09/2006-PresentHCA-Brandon Regional HospitalBrandon FLProvide administrative support to the Emergency Department.Perform a variety of duties associated with supply managementControlling the risk of medical identity theftFirst port of call for patient related issuesManaged the reception areaGreeted visitors and responded to telephone calls and in-person request for informationProvide a high level of customer service and support to family of critical situations of inpatients on the hospital campus and our clinic outpatient departments by answering questions and providing updates on patient care.Ability to work in a fast paced and physically challenging environment; capable of meeting performance metrics; I possess a high level of professionalism and customer serviceDemonstrate the ability to monitor patients with acute conditions on tele. Maintained patient privacy and confidential patient information, as well as obtain and document vitals.Independently Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner. Understands all compliance requirements for medical office. Strong working knowledge of Microsoft officeOrganized, updated and maintained over 200 patient chartsEducation and TrainingAssociate of Science: Ultrasound 2009Sanford Brown Tampa, FLAssociate of Health Science: 1991Hillsborough Community College Tampa, FL

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