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Candidate's Name
Mobile  PHONE NUMBER AVAILABLE Email - EMAIL AVAILABLEObjective: 20 year veteran of the hospitality industry in search of a career change in which my account management and strong customer relationship skills can be utilized.EXPERIENCEOperating PartnerAmityAles, Amityville, New York - August 2021 - PresentMaintain vendor relations while securing new vendors to ensure the best product quality and cost of goods.Develop and train FOH staff and schedule accordingly to fall in line with our forecasted sales.Maintain a Suffolk County Department of Health score of A to ensure the highest quality of sanitation.Focus on guest retention through social media. Monitoring social media sites and replying to guest.Assist with planning budgets and forecasting sales, along with setting labor budgets.Assistant General Manager/FranchiserNoodles and Company, Westbury New York - December 2020-August 2021Responsible for the overall operations in the absence of the GMMaintained current vendor relations while securing new vendors to ensure the best product quality and cost of goods.Assistant General ManagerTastes on the Fly, Paris Caf, Queens, New York  February 2020  December 2020General ManagerBenihana Westbury, New York - September 2018 - November 2019Responsible for the over operations of a $4.2 million dollar propertyPrepared weekly forecast sales reports to promote a 4% growth in YOY salesDeveloped and trained a management in proper schedule writing to fall in line with our forecasted sales. This also helped us stay in line with 24.5% labor budgetThrough properly trained food handlers, I was able to raise our YoY average from 88-95% with our internal inspection. Also maintained an A letter grade with the county.General ManagerHotel Indigo East End/Bistro 72 Riverhead, NY - July 2017-Responsible for operations of 100 room boutique hotel with a full-service restaurant and catering facility.Provided focus and direction in obtaining financial, operational and team development goals within all areas of the hotel and restaurantEDUCATIONNew York Institute of Technology, Old Westbury, NY Bachelors of Professional Studies: Cum Laude - 2001Morgan State University Baltimore, MD Enrollments