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Click here or scroll down to respond to this candidateCandidate's Name
Atlanta, GAEMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceAdolescent Behavioral Health TechnicianAdvanced Behavioral Psychiatric Hospital - Kennesaw, GA June 2023 to Present Ensure the well-being of adolescent patients and provide a positive, supportive, and structured environment. Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals. Document timely, accurate and appropriate clinical information in patient's medical record. Interact routinely with patients, observe behaviors, and communicate significant observations to nursing staff. Engage patients in interactions, group therapy and activities designed to encourage achievement of treatment goals and increase therapeutic coping skills. Complete and maintain required documentation. Complete paperwork as required on incidents and events that may take place on the unitAetna Medicare Representative/RemoteCVS HealthJuly 2022 to May 2023Responsible for answering phone calls from current, past, and prospective customers, answer questions, provide pre-authorization for medical treatment, and provide information about co-payments and related inquiries. Encouraging customers to take advantage of different coverage resources and conditions and upselling alternative coverage and plans.Admissions Development RepresentativeAmerican Addiction Centers - Brentwood, TNAugust 2019 to July 20221. record personal information and secures required signatures to complete the admission process. 2. Assist in the intake process3. Provide initial encouragement and advice on taking the next step in a clients recovery. Behavioral Associate Teacher CounselorGenesis Learning Centers - Murfreesboro, TNAugust 2017 to November 2019Collecting data/data entry on behavior...observe students ages 10 to 17 yrs old in order to better implement strategies for individual behavior care plan including redirecting negative behaviors. (ABA). Assist with behavior modification as assigned by teacher. Stay up to date on safe restraint practices and training. Supervised 4 educational assistants. Assisting classroom teacher in performing specific administrative duties as assigned. Performed specialized tasks to achieve and enhance instructional and behavioral objectives.Monitor students during assigned periods within a variety of school environments for the purpose of maintaining a safe and positive learning environment Provide programmed practice activities and repetitions as developed by teacher, therapist or pathologist.Healthcare Intake RepresentativeeviCore healthcare - Franklin, TNJanuary 2016 to September 2017Handled inbound and outbound calls. extensive data entry, order processing, and general clerical duties..taking non-clinical calls from physicians' offices, imaging centers and patients, maintain basic Knowledge of medical terminology, gather information and enter accurate data, process pre authorizations for medical procedures with the use of CPT codes and ICD-10 codes while researching and resolving issues Assisted customers with a warm and professional attitudeSpecial EducationPara/Behavior Tech(Autism), Gwinnett County School System - Norcross, GA February 2007 to February 2012Norcross, Ga. (2007-2012)Provide assistance to teacher with behaviour modification ABA, classroom organization and instructional strategies, Work one-on-one with students to ensure assignment completion and understanding, Help plan Classroom activities, Monitor and record students' behavior throughout the day, Assist teacher with the preparation of bulletin board and classroom displays, Grade tests and/or student assignments, Make copies and print materials for classes.Skills Applied behavior analysis (6 years) Autism experience (10+ years) Time Management Microsoft Word Customer Service Microsoft Office Autism Experience Office Administration Data Collection Special Education Teaching Developmental Disabilities Experience Computer literacy Customer support Behavioral Therapy Behavioral health Front desk Team management Windows Analysis skills Salesforce Google Docs Management Training & development Supervising experience Documentation review Continuous improvement Medical office experience VoIP Personal assistant experience SAP Marketing Property leasing QuickBooks Google Suite Microsoft Outlook Office Management Multi-line phone systems Leadership Tutoring Classroom experience Data analysis skills Classroom management Typing Behavior Management Crisis InterventionCertifications and LicensesProperty & Casualty LicenseParaprofessional CertificationAssessmentsSupervisory skills: Motivating & assessing employees Proficient August 2020Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: ProficientCustomer service ProficientAugust 2020Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationWell organized and highly efficient working in a multitasking dynamic environment Detail oriented and able to prioritize tasks to ensure timely and effective completion |
