Candidate Information Title It Specialist Social Media Target Location US-GA-Fort Stewart Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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koitaismaila51@gmail.comStreet Address  ChamberlainAve, Fort Stewart,GA Street Address
PHONE NUMBER AVAILABLEhttps://www.linkedin.com/in/ismaila-koita-1352ba2a8/?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appSKILLSLANGUAGESDedicated andmeticulous IT Specialistwith a proven trackrecord of proficiency indiverse technologicaldomains, encompassingExchange Servers,Helpdesk Support,Network Fundamentals,and IT Security.Proficient introubleshooting, adeptat problem-solving, andcommitted to optimizingsystems for peakperformance.Eagerly seeking aremote position tocontribute to a dynamicteam environment whilefurthering myprofessionaldevelopment andeducational pursuits.Committed toexpanding my expertiseand knowledge base tomeet evolving industrydemands andchallenges.CustomerRelationshipManagementIT Support andTroubleshootingTime Managementand PrioritizationAnalytical ThinkingProficientCommunicationFrench NativeEnglish NativeIT SPECIALISTIsmailaKoitaEXPERIENCEIT SPECIALISTUS DoD. Fort Stewart, GASALES REPRESENTATIVEVector Marketing. RemoteSOCIAL MEDIA MANAGERJohn F. Kennedy High School. Silver Spring, MDEDUCATIONJOINT SERVICES TRANSCRIPTS (JST)U.S Army Cyber School. Fort Eisenhower, GAASSOCIATE DEGREE IN INFORMATIONTECHNOLOGY (IN PROGRESS)University Of Maryland Global Campus. RemoteBACHELOR'S DEGREE IN INFORMATIONTECHNOLOGY (PLANNED)University of Maryland Global Campus. RemoteCERTIFICATIONS & COURSESU.S Army Cyber Center of Excellence- Information Technology Specialist CompTIA Sec+ (Expected July 2024)Cyber Security Professional Certificate- Google Coursera (Expected July 2024) Oct 2023PresentProject Management: Participated in IT projects from planning and design to implementation and evaluation, ensuring timely and budget-compliant completion.Security and Compliance: Conducted security assessments, implemented protocols, and monitored systems to protect data and ensure industry compliance.Network Management: Managed and maintained complex LAN/WAN systems, ensuring robust and reliablecommunication infrastructure.Technical Support: Provided expert helpdesk support, resolving hardware and software issues to maintain operational efficiency.Feb 2021PresentMarket Research: Conducted market research to identify new sales opportunities and stay informed about industry trends and competitor activities.Product Presentations: Conducted virtual productdemonstrations and presentations to potential customers, effectively highlighting features and benefits.Customer Engagement: Built and maintained strongcustomer relationships through regular follow-ups and personalized communication, ensuring high levels of satisfaction and repeat business.Sep 2021Jun 2023Designed and executed comprehensive social mediastrategies to elevate the program's online presence and community engagement.Produced and curated high-quality multimedia content, including photography, videography, and graphic design, to highlight athletic achievements and events.Successfully increased follower engagement and expanded the program's social media footprint through targeted marketing initiatives and interactive content.Sep 2023Mar 2024 Network Fundamentals Cybersecurity Essentials Advanced Technical Troubleshooting Helpdesk Support and Operations Information Systems ManagementAug 2024Nov 2024Dec 2024Present