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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Minnetonka BlvdApt Street Address
St Louis Park, MN Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVEJOB HISTORY/DUTIESOperator/Scheduler/CoordinatorAllina Health/Mpls Heart InstituteEnd Date: PRESENTInbound and outbound calls to patients regarding appointments. Messages to primary care providers for patient results, appointment requests, forms and medication refills. Schedule appointments, echocardiograms, and labs for the Allina Minneapolis Heart Institute Medical terminologyGuest AdvocateTarget Ridgedale POS for guests within the Checkout Lane, Self-checkout lane, and Exchanges and Returns. Stocking and front facing of item on display in the aisle of checkout area. Personal Shopper for guests. Assist with Drive Up and Pick Up services. Policy Production Jan 2022 Accounting Principals-Old Republic Title & Insurance Prep, sort, and Indexing of Insurance policies with Old Republic Title & Insurance. Attaching scan barcode for next step in processing insurance policy.UnknownStart Date: June 2012 End Date: JanTwo Buffalo Roofing & Waterproofing Supplies Maintain company database. Receive inbound calls and make outbound sales calls, inform companies regarding construction projects with Government funded projects.Settlement AdministratorMinneapolis,MNStart Date: March 2018 End Date: Oct 2019Pro Staff/Rust Consulting Outbound calls to class action lawsuit claimants for information on updating information, payment, and reissue of claim check to individuals. Inbound calls for Settlement Claimants to verify account, update changes, and inform of any specified dates for claimant payment from Class Action Lawsuit.Executive InterviewerBloomington,MNStart Date: Sept 2016 End Date: Dec 2018Aerotek / Information Specialist GroupMinnetonka,MNStart Date: Sept 2015 End Date: June 2016Make Outbound calls to executive level for studies and surveys. Recruiting for Market Research Central Portfolio Control Investigate delinquent accounts; made outbound calls and received inbound calls. to assist customers with their Sterling Jewelers account. Calculated payment plans and offers settlements of delinquent accounts to bring back to "good standing"Office Manager/Lead Tax PreparerMinneapolis,MNStart Date: Jan 2007 End Date: Aug 2014Liberty Tax Service Consult, interview, and prepare Federal, State taxes for individuals. Quality Control Invoice client files for Corporate records Oversees the disbursement of Refund Anticipation loan checks. Compose literature of new yearly tax laws and procedures. Transmittal of tax returns to Federal and State offices, facsimile of financial information, we email inquiry, bookkeeping, A/R and A/P. Overall operation of office in General Manager's absence.EDUCATIONMajor: UnknownUnknownCourses: Accounting Coursework-University of Phoenix Online / Phoenix, AZ VOLUNTEER Front Desk Receptionist, Computer Lab Tech, Resource West Volunteer Coordinator, Bancroft Elementary SchoolNOTES AND ACTIVITIESSUMMARY: Experienced Customer Service Representative with strong communication and problem-solving skills. Summary of Qualifications Known for direct, professional interaction with clients and colleagues. Reliable, self-starter who work well independently or with a team. Shows attention to detail and follows written and verbal instructions carefully. Always willing to learn, when in doubt always asks questions, likes a challenge. Develops rapport easily with customers, meets individual customer needs. Adept at tracking sales information and entering data. Thrives in a diverse fast paced environment. Superb interpersonal and communication skills, written and oral. Strong work ethic Reliable, responsible, and determined individual Strong attention to detail Knowledge of Medical Terminology Proficient with Microsoft Office Suite, internet research, data entry, and social media |
