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Title Senior Specilaist-Network Support
Target Location US-MI-Southfield
Email Available with paid plan
Phone Available with paid plan
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                                                                                                            Detroit, 48235
Candidate's Name                                                                                              PHONE NUMBER AVAILABLE
Senior Network Engineer                                                                                     EMAIL AVAILABLE




Senior Network Engineer with over 29 years of prolific experience in designing, implementing, and managing
complex telecommunications and computer networks. Expert in Circuit Design, Google Android OS, and Cisco
infrastructure, demonstrating a strong ability to enhance system interoperability and performance. Committed
to leveraging extensive knowledge in network architecture to drive future innovations and improvements in
network efficiency and security.

Employment history
Sr. Specialist-Network               Directed technical solutions and project management for provisioning, service
Support, AT&T, Jul 2021 - Apr        assurance, and inventory.
2024                                 Resolved complex Windows Operating System issues, including Windows NT and
Southfield, MI
                                     Windows Servers-DHCP & DNS setup.
                                     Successfully led the rollout of new hardware/software from Windows 7 to Windows 11.
                                     Delivered 24x7 network technical support on Cisco-SD-WAN, WAP, and WLC, ensuring
                                     minimal downtime.
                                     Identified and quantified network issues, implementing service improvement projects
                                     for enhanced efficiency.

Telecommunication                  Analyzed, designed, implemented, tested, monitored, supported, and evaluated
Specialist, AT&T, Mar 2000 -       communication systems distances.
Jul 2021
                                     Assisted telecommunication engineers in researching, evaluating, and recommending
Detroit, MI
                                   voice and data communications hardware and software.

                                     Troubleshot telecommunications network problems.

                                     Identified network security vulnerabilities and faulty trunks that required repair and
                                   restoration.

                                     Created network systems troubleshooting documentation for the telecom specialist
                                   team.

Computer Support, IQ'Smart
Computer, Jan 1998 - Aug
2000
Dearborn, MI

Computer Support, University
of Windsor, Sep 1995 - Dec
1997
Windsor, Canada

Electronics Technician, Autote
Canada
Toronto, Canada


Education
Lawrence Technological             Information Systems
University, 2012 - 2014
Master of Science (M.S.)

Central Michigan University,       Information Technology
2008 - 2011
Bachelor of Science (B.S.)
Courses
AWS Certified Solutions Architect-Associate (SAA-C03)                                                    Apr 2024 - Present
Cert Prep
LinkedIn

Microsoft Cloud Fundamentals: Administering office 365 &                                                 Apr 2024 - Present
Intune
LinkedIn

Microsoft System Center Configuration Manager                                                            Apr 2024 - Present
LinkedIn

Windows 11 for IT Support: Troubleshooting Basic                                                         Apr 2024 - Present
LinkedIn

Windows Server 2022: Install and Configure Active                                                        Apr 2024 - Present
Directory
LinkedIn

Enterprise Network Core Technologies                                                                     Oct 2023 - Present
Cisco


Skills
TCP/IP networks            routing                            switching                        load balancing

Cloud                      SaaS                               SD-WAN                           IPsec

QOS                        VoIP                               OSPF                             LDAP

SMTP                       Proxy servers                      Load-Balancers                   network protocols

Remote testing Interface   DS1                                DS3                              SONET

OC3                        OC12                               OC48                             Circuit Design

Fault isolation            Incident troubleshooting           Network configuration            Provisioning

Interoperability           Wireshark                          Microsoft Network Monitor        Action v3

TIRKS                      NetBrain                           vManage                          Cisco Prime Infrastructure

Java                       JavaScript                         C++                              Visual Basic

Microsoft Windows          Linux                              Google Android OS                Windows Servers

NT 2003                    2008                               2012                             2016

IBM OS/2                   Novell Netware                     Microsoft Office                 Microsoft Project

XLMiner                    QlikView                           Informatica                      Tableau

English                    Yoruba


Links
LinkedIn


Additional information
Certifications & Courses                Cisco Certified Network Professional: Enterprise Network Core Technologies

                                        Cisco Certified Network Associate (CCNA)

                                        Security+

                                        Building Trust

                                        IT Service Desk: Management Fundamentals
Additional information
                           The Six Biases of Decision-Making

                           IT Service Desk Careers and Certifications: First Step

                           Project Management: Technical Projects

                           Practical Software-Defined Networking

                           Juniper Networks JNCIA-Junos (JN0104) Cert Prep

                           Visio, Lync, Gantt Chart, WBS Diagram and Business Analytics

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