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Street Address S Paint StreetChillicothe, Ohio Street Address
Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLECareer OverviewCommitted and motivated with exceptional customer-relation and decision-making skills, wide range customer service, office, medical and factory experience. Strong work ethic, professional demeanor and great initiative.Professional ExperienceAccounts Receivable SpecialistHopewell Health CentersAugust 2023-presentResponsible for processing third party claims, including cross-over insurance claims. Behavior health billing and FQHC. Review patient accounts for potential sliding fee scale discount. Processing payments received by patients and third party through mail. Issue and track refunds to patients and insurance companies. Communicate with patients and insurance companies concerning patients accounts. Running monthly reports to determine delinquent claims. Researching and re-billing. Assisting with Switchboard. Coordinating physician insurance credentialing, including application completion, and compiling supporting documentation. EMR, ECW. Working from many different portals, Trizetto, Availty, etc. Microsoft Excel, Word.ServerJuly 1996-PresentCrispie Creme DonutsCustomer service, serving duties, operating cash register, opening and closing duties, fulfilling orders, record keeping, accounting duties. Responsibilies include opening and closing the Drive-Thru 4 days a week, cashing out approx 75 vehicles per hour.Administrative AssistantMay 2012-Feb 2013OakBridge Financial LPLComputer system, filing, customer service, bank deposits, Excel, Word, pulling up financial information, opening accounts, ordering office supplies, answering telephone, scheduling and preparing annual reviews, mail, sending and receiving correspondence.Office Assistant/AdministrationFebruary 2007 to May 2012Adena Health System - Chillicothe, OhAdninistration duties:Computer, customer service, Filing, scheduling appointments, sending/receiving correspondence, Patient contact. Answering phone, operating fax machine, collaborating with Physicians and staff to ensure best possible patient care. Scheduling lunches for physicians and staff, met performance goals by reducing the budget on the ordering of office supplies by using Kanban System, familiar with Six Stigma Black Belt, current Yellow Belt Certification, implemented new organization system in Medical Records, Awarded full duties of Medical Records lead, many awards of Excellence in Teamwork and Productivity. Performed accounts receivable duties including collecting cash payments, deposits, managing discrepancies, documentation, and managed time of service collections. Surgery billing, Medicare medicaid & commercial. Supported and followed all HIPPA regulations.Phlebotomist/AdministrationFebruary 2006 to February 2007Fayette County Memorial Hospital- Washington CH, OHPerformed Phlebotomy, Medical billing, medical records, customer service, answering multi-line telephone, fax machine, sending/receiving correspondence. Administration duties, scheduling appointments, updated patient accounts, computer. Insurance verification, collecting & posting cash payments.EducationAAPC 2023-Present2023-Present-Billing & CodingCertification-Professional Biller, complete.LPL University 2012Bachelors Degree in FinancingOhio University, 2005 Coursework includes: Keyboarding, Computers, Office, Speech, Communication, Sociology and Psychology Medical terminology, Anatomy & Physiology, Chemistry.Chillicothe, OH, USAAssociates Degree- Deans List 2003 & 2011*References available upon request |