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North Augusta, SC Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESelling specialist for 4 years and with a $3 raise in a year! Motivated Sales Manager committed to positively develop new business with Dillards Clothing Store demonstrations. Established rapport with wide variety of people with relatable and persuasive communication. Sales oriented individual communicates effectively and enthusiastically with public through positive intrapersonal skills. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Cash register operationOrganizationMicrosoft applications proficiencyDependable and ResponsibleMS OfficeProblem-SolvingWritten CommunicationDecision-MakingData EntryOrganization and Time ManagementAnalytical and Critical ThinkingCultural AwarenessInterpersonal CommunicationTeam BuildingMultitasking AbilitiesTeamwork and CollaborationActive ListeningSelling Specialist, 02/2019 - CurrentDillards Department Store Augusta, GADeveloped creative merchandising techniques to construct optimum marketing displays and generate interest in feature products and services.Provided product samples, coupons and incentives to persuade consumer interest. Answered customer questions about products and services, helped locate merchandise, and promoted key items.Assembled product displays for merchandising and refilled with back stock. Demonstrated products, methods and services to persuade customers to purchase products and services. Built customer loyalty and retention by delivering excellent shopping experiences. PROFESSIONAL SUMMARYSKILLSWORK HISTORYWorked to meet or exceed special targets for credit card applications, special donations and specific product promotions.Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages. Provided exceptional services and pleasant shopping experiences to retail customers. Listened to customer needs and desires to identify and recommend optimal products. Wrapped, boxed and weighed bakery department products. Maintained up-to-date knowledge of store sales, payment policies and security standards. Sales Manager, 01/2015 - 02/2023Dillards Department Store North Augusta, SCHandled customer relations issues, enabling quick resolution, and client satisfaction. Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.Maintained ethical and positive working environment to reduce turnover and promote high retention rates.Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.Coached employees in successful selling methods and encouraged cross-selling to drive revenue. Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. Exceeded sales quotas and increased profitability through effective sales strategy and business planning. Directed sales support staff in administrative tasks to help sales reps close deals. Compiled and analyzed data to determine approaches to improve sales and performance. Certificate of Acheivement: Real Estate, 1994Aiken Technical College - Graniteville, SCHigh School Diploma: 1992North Augusta High School - 2000 Knobcone Ave North Augusta, SC 29841 Relevant Coursework: Math 1 and 2, Typing 1 and Accounting 1 and 2. Award : Hamricks Best Employee Award in January 2005. I received this award twice in one year, EDUCATIONADDITIONAL INFORMATIONworking as a supervisor for the missy department.Award: Pacesetter Award in March 2019 selling $300,000 or more in one year! Award: Credit Increase Award in March 2019 for getting the highest increase in ratio credits. |