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KEITH A. RICHARDS EMAIL AVAILABLE PHONE NUMBER AVAILABLECareer SummaryA career driven System Administrator with over 20 years of experience in Information Technology. Results-driven, enthusiastic and uses strategic skills to build collaborative customer and team member relationships. In addition, a strong work ethic to deliver the highest quality technical solutions. Technical SkillsSCCM/MECM AD Group Policy SCOMDNS DHCP VMWare/vCenterADFS Administrator FTP Administrator Citrix ShareFile Administrator Active Directory Microsoft 365 Windows Server Administration Intune/Co-Management Admin Azure Administration Windows 10/11 Setup Professional AccomplishmentsKalitta Air CurrentSCCM/Systems Administrator System Center Configuration Manager (SCCM/MECM) Administrator o Create tasks, image servers, create device/user collections, deploy MS updates, create/deploy baselines, and application packages, deploy driver updates, troubleshooting clients, upgrade site server, PowerShell automation.o M365/Intune Co-Managemento Active Directory Architectureo Group Policy Administrationo Windows Server 2016/2019/2022 AdministratorInternational Transmission Company 2015 - 2024Candidate's Name
 System Center Configuration Manager (SCCM/MECM) Administrator o Created tasks, imaged servers, created device/user collections, deployed MS updates, created/deployed baselines and application packages, deployed driver updates, troubleshooting clients, upgraded site server. System Center Operations Manager (SCOM) Administrator o Monitored system health, deployed SCOM client, created/assigned rules and monitors, created/assigned subscriptions, created/assigned email alerts. Symantec Endpoint Protection Administratoro Managed Endpoints, anti-virus/malware, created/assigned policies/exemptions, scheduled updates, and scans, upgraded Management Console, deployed/upgraded client packages. Managed Active Directory (2019 Functional level multiple domains). o Created users and groups (distribution groups, computer groups), delegated access, created objects, created OUs, created/assigned Group Policy, created subnets within sites and services. Managed DNS, DHCP Environmentso Administered DNS A, reverse lookup, and CName records, created forward and reverse lookup zones, created conditional forwarders.o Created DHCP scopes and options, managed reservations and exclusions, setup PXE options for SCCM imaging. Office 365 Administratoro Managed users, groups, licensing, monitoring, and auditing, created global admin accounts, assigned permissions and roles as needed. VMWare VCenter Supporto Built VMs, imaged VMs, assigned permissions and roles, monitored storage, upgraded VM tools, added/removed hardware per requirements. ADFS administratoro Setup, configured and maintained ADFS Role and WAP Server, maintained renewed Certificates (Service Communication, token-signing, encryption-signing), created Relying Party Trusts, created access control policies, created/deployed MFA (Multi-factor Authentication). FTP Administratoro Setup, configured, administered Globalscape FTP Software. Citrix ShareFile Administratoro Setup, configured and administered ShareFile Site. Interfaced with external software and hardware vendors (B2B) for the purchase of all related systems requirements. Performed software needs assessment, research and recommendations for upgrades and improvement procurements. Maintained, configured, upgraded, and supported server operating systems (2012R2, 2016, 2019, 2022). Wayne County Airport Authority (WCAA) 2012 - 2015Systems Engineer Administered, configured, and maintained WCAA domain. Operational support for all Domain Controllers and Servers (Windows Server 2003, 2008, 2008R2, 2012R2). Managed DNS, DHCP for domain. Installed, configured, upgraded, and imaged all computer operating systems (Windows XP, Windows 7, Windows 8, Windows 8.1). System Center Configuration Manager (SCCM 2012 R2) Administrator. Managed Exchange environment, Exchange 2010 On-Premises. Office365 Exchange Online Hybrid Environment Administrator. Administer virtual server environment (VCenter, VMWare). Symantec Endpoint Protection Administrator.Education/Certifications ECPI University, Hampton, VAo Microsoft Certified Professional (MCP)o Microsoft Certified Technology Specialist (MCTS) o A+ Certifiedo Microsoft SCCM CertifiedMilitary ExperienceUS NavyUSS Frank Cable Storekeeper Honorable Discharge