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Street Address E.67 St.Chicago, IL
Mobile: PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
Summary of Qualifications
A resourceful, self-motivated, stress tolerant and customer-focused professional with hands-on experience in providing superb customer care. Effective communication and customer retention skill. demonstrated ability to excel in fast paced environment and thrive under pressure. strong analytic and problem solving expertise. Enjoy exceeding customer expectations.
Key Strengths
Proactive go-getter attitude Great phone etiquette Critical thinker Exceptional attention to detail
Computer: Word, Excel, Internet and Email applications Professional Experience_____________________________________________________________________Aries Shuttle- Chicago, IL 12/2016-5/2021Dispatcher Addressed problems and requests by transmitting information or providing solutions. Monitored the route and status of field units to coordinate and prioritize their schedule Used radio, phone or computer to send crews, vehicles or other field units to appropriate locations Provided field units with information about orders, traffic, obstacles and requirementsUPS - Franklin Park, IL 11/2014 - 12/2014 Package Handler
Loaded materials and products into package processing equipment. Placed and poured products and materials into containers, using hand tools and equipment and filled containers from spouts and chutes.
Obtained, moved and sorted products, materials, containers and orders, using hand tools Marked and labeled containers, container tags and products, using marking tools.
Comcast - Chicago, IL 6/2013 - 8/2014 Field Technician
Installed cable television cables and equipment on customers' premises, using electrician's tools and test equipment. Computed impedance of wire from pole to house to determine additional resistance needed for reducing signal to desired level.
Measured television signal strength at utility pole. Installed terminal boxes and strung lead-in wires. Jewel Osco - Oak Park, IL 12/2012 - 7/2013 Produce Stocker Answered customers' questions about merchandise and advised customers on merchandise selection.
Packed customer purchases in bags and cartons. Stocked shelves, racks, cases, bins and tables with new and transferred merchandise. Transported packages to customers' vehicles. Union Labor Trainee - Carbondale, IL 12/2009 - 11/2010
Construction / Labor
Loaded and unloaded trucks and hauled and hoisted materials.
Cleaned construction site to eliminate possible hazards.
Mixed concrete, using portable mixer. Built and positioned forms for pouring concrete and dismantled forms after use, using saws, hammers, nails and bolts.
Parkways Activities Center - Chicago, IL 6/2006 - 8/2008 Child Care Provider
Organized and stored toys and materials to ensure order in activity areas.
Helped children with homework and school work. Organized and participated in recreational activities, such as games.
Assisted in preparing food for children and served meals and refreshments to children and regulated rest periods.
Education:
Golconda Civilian Conservation Center - Carbondale, IL
Flagger certification 3/2010
Occupational Safety and Health Administration 5/2010
Hunter-Lab Academy - Chicago, IL High School Diploma |