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Experienced Store Manager and Shipping& Receiving ClerkSeeking to leverage proven management, customerservice, and shipping/receiving skills in a challenging new role.EMAIL AVAILABLEROCKFORD, ILWork ExperienceShipping & Receiving ClerkSIMOS Insourcing SolutionsOctober 2019 - May 2024 Rockford Managed shipping and receiving operations, ensuring timely and accurate delivery of products. Operated forklift for loading and unloading trucks, demonstrating adherence to safety protocols. Coordinated with team members to maintain smooth workflow and meet project deadlines. Store ManagerMcDonald'sJanuary 2000 - December 2012 Rockford Delivered exceptional customer service, resolving complaints and inquiries. Developed weekly schedules for employees, optimizing staff productivity. Trained and mentored assistant managers, fostering a positive and collaborative work environment. Store ManagerMcDonald'sJanuary 2000 - December 2012 Rockford Hired and trained new team members, promoting a culture of learning and growth. Demonstrated strong multi-tasking and time management skills in a fast-paced retail environment. Utilized critical thinking to solve complex problems and improve store operations. EducationRockford East high schoolDiplomaJanuary 1990 - December 1994 RockfordDiplomaSkillsCritical Thinking Customer Service Time Management Shipping & Receiving Problem Solving Team Leadership Multi-tasking Training & Development |