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Click here or scroll down to respond to this candidate Candidate's Name
Winston Salem, NC, Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLE
EDUCATION
Winston Salem State University Winston-Salem, NC
MS, Healthcare Administration May Street Address
BS, Exercise Science - Minor in Public Health May Street Address
Forsyth Technical Community College Winston-Salem, NC
AA, General Education May 2016- 2018
Certified Nursing Assistant I (CNA I) & CPR certification
Notary Public
North Carolina Department of the Secretary of State North Carolina Department of the Secretary of State
Issued April 2024 Expires April 2029
Health, Education and Counseling Institute (HECOIN), Jamaica, W.I.
Diploma phlebotomy technician July 2017
WORK EXPERIENCE
Office Manager
Advance Family & Sports Medicine Center Winston Salem, NC March 2023 Current
Manage and oversee the day-to-day administrative functions of the medical office and Implement
- maintain office policies and procedures to ensure efficiency and compliance with regulations.
Recruit, train, and evaluate office staff, ensuring they have the necessary skills for their roles.
Handle financial responsibilities, such as budgeting, billing, and financial reporting. the main goal
- oversee accounts payable and receivable, ensuring timely payments and accurate record-keeping
with guidance of privacy law and regulations.
Coordinate with healthcare providers to ensure efficient patient flow to provide regular updates to
the practice owner or leadership team to maintain a positive atmosphere in an office setting.
Records Technician II
OneCare Behavioral Health Winston Salem, NC August 2022 February 2023
Compiled, processed, and maintained medical records for OneCare Behavioral Health patients in
a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of
the health care system to review records for completeness, accuracy, and compliance with
regulations.
Retrieve patient medical records for physicians, technicians, and processed patient admission or
discharge documents.
Resolved or clarify codes or diagnoses with conflicting, missing, or unclear information by
consulting with doctors or others or by participating in the coding team's regular meeting.
Maintain detailed records of medical and office supplies, knowledgeable with printing and faxing.
Graduate Assistant
Winston Salem State University- Winston Salem, NC August 2020 - May 2022
Assisted Department Chairman with program research and reaccreditation.
Provided administrative and customer service support to the department.
Tutor Human resource, Finance 1, Advance Healthcare Management and Applications
Human Resources Clerk, Intern
Cook Medical- Winston Salem, NC May 2022 August 2022
Verify the accuracy of job description guidelines to meet The Joint Commission
compliance standards.
Assist in interviews, recruitment and administration of new hires, compensation,
learning and development, performance management and benefits programs.
Assist with Talent Management by identifying, working on development and succession
planning.
Office Manager, Intern
House of Life Family Practice- Winston Salem, NC January 2022 April 2022
Monitor and evaluate management information and key performance indicators to drive
service.
Assist with billing and coding, referrals, and scheduling.
Maintain effective working relationships with co-workers, management, and respective
internal and external clients.
Care Administrator
Challenges of Life LLC High Point, NC January 2018 May 2022
Ensuring compliance with health care laws and regulations
Manage finances, process insurance claims.
Recruit, train, and supervise staff members.
Maintain detailed records of medical and office supplies.
LEADERSHIP & PROFESSIONAL DEVELOPMENT
Student Member September 2020 Current
National Association of Health Services Executives (NAHSE)
Student Member September 2020 - Current
American College of Healthcare Executives (ACHE)
Student Member September 2020 Current
North Carolina Medical Group Managers (NCMGM)
SKILLS, CERTIFICATIONS & Licenses
Microsoft Applications, financial statements, Decision Making, Leadership Certified Nursing Assistants (CNA),
Notary Public
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