| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE LinkedIn Eligible for U.S. Government Security Clearance PROFESSIONAL SUMMARYDedicated and detail-oriented professional with expertise in project-management, agile methodologies, and technical support. Proven track record in optimizing processes and facilitating cross-functional collaboration. Certified AWS Cloud Practitioner and Scrum Master with a background in logistics and relationship management.EDUCATIONMiami University, Oxford, OHBachelor of Science: Family ScienceCERTIFICATIONSCertified AWS Cloud Practitioner, (CCP) Obtained April 2023 Badge Link Certified Scrum Master, (CSM) Obtained October 2023 Badge Link Certified Associate in Project Management, (CAPM) In Progress, Expected Completion May 2024SKILLSTechnical: Jira/Kanban, ServiceNow, Visio, HTML/CSS, AWS Cloud Services, PC Lifecycle Management Project Management: Agile and ITIL Framework, Risk Management, Time Management, Process Improvement, Backlog ManagementInterpersonal: Leadership, Team Development, Relationship Management, Adaptability, Communication, Training and MentoringAnalytical: Problem-Solving, Critical Thinking, Data Analysis, Issue ResolutionPROFESSIONAL EXPERIENCEAnalyst, Nationwide Insurance, Columbus, OH February 2022 CurrentImplement process improvement in issue resolution, showcasing ability in optimizing operations and managing project lifecycles resulting in a 30% reduction.Facilitate cross-functional collaboration, ensuring effective communication between technical teams and stakeholders aligning with agile practices.Manage technology service logistics, with a keen focus on efficiency and optimization, akin to backlog management and agile projects.Technician, Innosource Contractor October 2021 February 2022Demonstrated Agile principles in hardware and software issue resolution, achieving a 95% success rate through iterative troubleshooting processes.Oversaw the PC Lifecycle Management, reflecting an agile mindset in asset management and process improvement. ProjectCoordinator, TEKsystems, Columbus, OH February 2021 September 2021Partnered with the Technology Engineer Manager at Mount Carmel St Anns to ensure successful deployment and maintenance of computer systems demonstrating team leadership and project coordination skills.Conducted comprehensive technical training to clients and empowered them to effectively utilize new hardware and software systems.Youth Support Coordinator, National Youth Advocate Program, Columbus, OH June 2019 March 2020Collaborated seamlessly with educational professionals, social workers, and psychiatrists to deliver integrated support and advocacy services for children in care.Crafted and executed comprehensive treatment plans tailored to the unique needs of each child, ensuring their holistic development, and advocating for their rights.Championed the psychosocial behavioral rehabilitation of children aged 5 to 18, aligning with Ohio Medicaid regulations and guidelines.EVENT MANAGEMENT PROJECTSEvent and Program Coordinator, Cornerstone Collaborations, Columbus, OH November 2023 CurrentOrchestrated the book launch and birthday dinner for an author, enhancing their public profile and promoting their publication.Managed aspects of event planning, from concept development to execution, ensuring a seamless experience for 100+ attendees.Overcame challenges during event planning, such as last-minute changes or unexpected issues while ensuring effective communication and problem resolution.Negotiated with vendors and venues, securing quality services within budget constraints, resulting in a 15% cost saving. |
