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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Cell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLETECHNICAL SKILLSOperating Systems: Windows NT/XP/95/98/2000/Vista/Windows 7/Windows 10 Tools: Nokia NSP, SAM5620, Nokia NetACT, MS-Office 2007 + (Word, Excel, Power Point, Outlook) Technologies: Computer Systems, Peripherals, Smart phones, Remote Resolution, Networking, VPN, MS Office 2007+, Remedy, Lotus Notes, Outlook, Websphere, SQL, C++, iPad, iPhone, Android, Mac OS, Telecomm, LTE, VoLTE, bCEM, bCEM2, eCCM, TRDU, RRH, SAM 5620, ARP, Multicast, TCP/IP, Wireshark, Packet Tracer, IPv4, IPv6, ARP, DNS, DHCP, IP, SNMP, SMTP, SIP, TCP, UDP, Cisco VPN, Putty, PCB, Citrix, Linux, C, RIPv1, RIPv2, EIGRP, OSPF, ASIA, ABIA, ASIK, ABIL, ASIL, ABIO, MME, NSB, CRAN, mmWave, CBAND, LAA, CBRS, MIMO, Remote Integration, OSS, PIM, MPILOT, PILOT, 3GPP, CDMA, UMTS, NetACT, CLISkills: Able to setup devices, configure policies, troubleshoot, and resolve issues very quickly and efficiently. Strong knowledge and experience with 3GPP, LTE and 5G technologies. WORK EXPERIENCEMobileComm Professional Inc. Richardson, TX February 2023 October 2023 Nokia C&I Lead EngineerTechnical point of contact with experience in Nokia AirScale FSM4 AT&T LTE/5G commissioning and integrations. This includes CRAN, NSB, SMM, LTE and 5G carriers adds including LAA carrier, Low Band, Mid Band, High Band, FNET, NB-IoT, CBAND and DoD. Key Accomplishments: Executed XML plans in NetACT and troubleshot Post Integration alarms. Provided L2/L3 support on NOKIA/Nokia RAN network elements and performed L2/L3 Health Checks and rectified any issues found. Provided technical support to field operations and maintenance personnel on LTE/5G, SRAN deployment for site integration and verification, start up and commissioning, O & M, alarms resolution and escalation and hardware modernization. Overall responsible for RAN network element technical issue handling. Performed problem analysis on RSSI/VSWR and clearing alarm and troubleshooting UMTS, LTE. Such as(TMAs, RETs, Configuration, etc.) Provided RSSI and VSWR troubleshooting support and guidance to tower crews for (PIMS, Sweeps, sky-shots, dummy load testing, HW swap). Daily Network KPI Monitoring and reporting and analysis. RET configuration/definition and Troubleshooting on Antennas. Parameter baseline alignment for new integrated sites with Golden Standard. Perform root cause analysisTeltech Group Frisco, TX September 2019 January 2023 Senior C&I EngineerContractor at NexiusNokia FSM4 AirScale Integration, Commissioning and Troubleshooting Work side by side with field engineers and other teams on Nokia FSM4 AirScale Baseband Units. Also support and troubleshoot UMTS. Responsible for monitoring customer equipment in an LTE/UMTS/5G based wireless telecommunications network as well as assist field engineers and other teams such as tiger team with troubleshooting using various tools such as NetAct, Web Element Manager, BTS Site Manager tool and creating trouble tickets in response to alarms with the customer. Key Accomplishments: Create SCF files for LTE, CRAN, 5G NR, mmWave, C-Band and DoD sites for NSB commissioning and integration. Create scripts using CIQ for new carrier implementation such as LTE, 5G, CBAND and DoD. Experience with 5G/LTE parameters, KPI counters, Operational Performance Indicator (OPI) counters, and associated call scenarios. Review daily KPI reports and identify sites with performance degradation issues. Commission, integrate and troubleshoot CRAN sites. Experience with network performance management functions including trending, analysis, monitoring, reporting, and troubleshooting. Assist field engineers with CPRI relocation as well as 4T4R antenna modifications. Troubleshoot various issues on LTE and 5G such as PIM, ALD/RET, fiber loss, VSWR and RTWP, RRU Connectivity, X2 configuration and backhaul connectivity. Scheduling and executing MPILOT and PILOT tests to test for interference. Update and create internal articles and/or documentation. Train new hires for troubleshooting and integrations. Expertise in troubleshooting to perform tasks such as resetting an eNB/gNB/RRH, changing parameters, run XLM plans, alarms, RSSI issues. Integrate new sites within clients Nokia NetAct OSS Update and create MOP for current and upcoming projects Configure Interworking X2 and DSS Perform Root Cause Analysis for LTE MMEs and 5G Interworking Perform ASIK to ASIL swaps for CBAND and DoD readiness Working with Nokia NetAct OSS in alarm management, and parameter configuration. Have in depth knowledge of Nokia tools including Nokia NetAct OSS, Web Element Manager and CM Editor. Glow Networks Irving, TX September 2017 August 2019 Remote C&I Team LeadContractor at NokiaNokia FSM4 AirScale Integration and CommissioningWork side by side with field engineers and other teams to successfully migrate Alcatel-Lucent BBU over to Nokia FSM4 5G AirScale BBU. Responsible for monitoring customer equipment in an LTE based wireless telecommunications network and lead a team of 90+ integration engineers as well as assist field engineers and other teams such as tiger team with troubleshooting using NFM/NSP/SAM5620 and BTS Site Manager tool and creating trouble tickets in response to alarms with the customer. Key Accomplishments: Successfully migrated over 38,000 Verizon cell sites from ALU BBU over to Nokia FSM4 BBU ready for 5G. Provide AirScale 4G LTE integration and commissioning training for new hires. Update and create MOP for current and upcoming projects Support various BAU (Business as Usual) activities such as RRH replacement, Carrier Growth, AMIA shelf inspection, ASIA to ASIA-A swap. Provide fault management support for pre-migrated AirScale sites. Managed 3 separate teams with a total of 90+ engineers combined. Create work schedules for all teams to spread coverage in a 24x7 environment. Perform Root Cause Analysis for 5G testingGlow Networks Plano, TX June 2016 January 2017 LTE NOC Engineer IIContractor at NokiaMonitor eNodeB, Mobility Management Entity, and Serving Gateway in the LTE network for problems or failures and report to clients or reset network equipment using LTE SAM 5620 according to policies and escalation procedures. Also reporting national outages if meeting criteria and serve as a direct point of contact for most customer and service provider interactions. This interaction includes receiving and resolving Tier 1 & 2 customer requests via Phone, e-mail and internal ticket system, escalating alerts to appropriate personnel and performing site perimeter checks. Acting as a liaison between customers/providers and our NOC Engineer Team and working and resolving network problems and testing with customers. Key Accomplishments: Monitor LTE Network call flow for functioning levels including monitoring performance statistics. Work with various vendors to develop tools to monitor LTE network for current performance levels and for future capacity planning. Run audits and analyze trends and reset the eNodeB based on guidelines. Use LTE SAM 5620 to analyze eNodeB reset history and alarm trends. Use NEM to reset certain eNodeB or their sectors such as bCEM, bCEM2, eCCM, TRDU, RRH that meet criteria as analyzed in the LTE SAM 5620. Document audit results and the proactive actions in a trouble ticketing system. Responsible to document minutes of key meetings and communicate to executives, managers and team. Escalate and communicate customer issues and network related alerts to staff, Management, and Administration as defined by our clients policies and escalation procedures. Troubleshoot various issues such as internal questions/requests raised (ticket investigation, researching vendor position), customer issues or questions, or issues our client is requesting a provider to take action on. Respond to customer requests and provide consistent communication as defined by our clients policy. Interact with Network Suppliers, Vendors, and Customers on a daily basis; opening tickets and performing follow up with external organizations on customer and other related issues. Administer and monitor system availability and performance tools. Add and enhance monitors for various systems. As a team member, work to meet or exceed service level targets. Solve or document and further escalate issues as needed. Update and create internal articles and/or documentation. Glow Networks Jackson, MS January 2016 May 2016 IP/MPLS Resident EngineerContractor at NokiaWorked in the MPLS Core at C-Spire as IP subject matter expert, knowledgeable on Nokia 7750 and 7705 Service Aggregated Routers as well as Omni 6800 Series Switches. Worked onsite with CSpire NOC and Engineering Teams to provide support and assistance at the direction of Customer personnel. Also assist NOC with cleaning up and troubleshooting alarms in SAM 5620 using SSH to access Nokia service aggregated routers and switches. Key Accomplishments: Analyze alarm history and trend using SAM5620. Solve, document and further escalate issues as needed. Create and provide troubleshooting MOP for customer. Troubleshoot various alarms and research hardware issues for customer. Respond to customers requests and provide consistent communication as defined in customers policy. Monitor activities Execute CLI to troubleshoot Nokia 7705/7750 routers and OMNI switches Provide routine diagnostics and corrective action management Perform event detection and isolation/Fault resolution Configure IP elements Verified VLAN configuration was correct on router Verified BGP protocols Corrected NTP protocolsGlow Networks Plano, TX October 2012 December 2015 LTE NOC Engineer IContractor at Alcatel-LucentMonitor eNodeB, Mobility Management Entity, and Serving Gateway in the LTE network for problems or failures and report to clients or reset network equipment using LTE SAM 5620 according to policies and escalation procedures. Also reporting national outages if meeting criteria and serve as a direct point of contact for most customer and service provider interactions. This interaction includes receiving and resolving Tier 1 & 2 customer requests via Phone, e-mail and internal ticket system, escalating alerts to appropriate personnel and performing site perimeter checks. Acting as a liaison between customers/providers and our NOC Engineer Team and working and resolving network problems and testing with customers. Key Accomplishments: Monitor LTE Network call flow for functioning levels including monitoring performance statistics. Work with various vendors to develop tools to monitor LTE network for current performance levels and for future capacity planning. Run audits and analyze trends and reset the eNodeB based on guidelines. Use LTE SAM 5620 to analyze eNodeB reset history and alarm trends. Use NEM to reset certain eNodeB or their sectors such as bCEM, bCEM2, eCCM, TRDU, RRH that meet criteria as analyzed in the LTE SAM 5620. Document audit results and the proactive actions in a trouble ticketing system. Responsible to document minutes of key meetings and communicate to executives, managers and team. Escalate and communicate customer issues and network related alerts to staff, Management, and Administration as defined by our clients policies and escalation procedures. Troubleshoot various issues such as internal questions/requests raised (ticket investigation, researching vendor position), customer issues or questions, or issues our client is requesting a provider to take action on. Respond to customer requests and provide consistent communication as defined by our clients policy. Interact with Network Suppliers, Vendors, and Customers on a daily basis; opening tickets and performing follow up with external organizations on customer and other related issues. Administer and monitor system availability and performance tools. Add and enhance monitors for various systems. As a team member, work to meet or exceed service level targets. Solve or document and further escalate issues as needed. Update and create internal articles and/or documentation. TRAININGNokia Irving, TX September 2018 October 20185G-NRCompleted Nokias 5G Network Architecture such as 5G System standardization, PDU Sessions and QoS flows, NG-RAN elements: gNB, eNB, DU, CU, RAP. Also learned about NG-RAN interfaces and protocols: F1 interfaces and E1 interface. Covered New Radio (NR) Physical Fundamentals, NR and NR-RAN Procedures as well as Radio Interface Protocols.Dallas County Community College Irving, TX March 2017 December 2017 CCNACompleted Cisco Network Fundamentals and Route Protocols, learned the use of OSI and TCP layered models to examine the nature and roles of protocols and services at the applications, network, data link, and physical layers. Covered the principles and structure of IP addressing and the fundamentals of Ethernet concepts, media and operations. Build simple LAN topologies by applying basic principles of cabling; perform basic configurations of network devices, including routers and switches; and implementing IP addressing schemes. Also analyzed, configured, verified, and troubleshot the primary routing protocols RIPv1, RIPv2, EIGRP and OSPF. Recognized and corrected common routing issues and problems. Model and analyze processes.EDUCATIONBachelor of Science in Information Systems 2010 University of Texas at Arlington Associates in Liberal Arts 2007 Dallas County Community College District |
