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Orlando, Florida Street Address
PHONE NUMBER AVAILABLE ~ EMAIL AVAILABLE
Self-directed, enthusiastic, motivated, dedicated professional with strong leadership, communication, and
organizational skills
Experience in:
Leadership and Team Building Fraud Investigation
Staff Development Customer Service
Financial Planning Security and Safety
Estate Planning Evacuation Plan and Implementation
Florida 215 Licensed Threat Analysis
Support/ Motivation Coordination of Community Events
Motivational Speaking
EDUCATION & CERTIFICATION
Bachelor of Science in Business Administration - March 2019
Barry University
GPA 3.7
Florida 2-15 Health & Life (Annuities & Variable Class D Security Officer License
Contracts) Agent License- Jun 2019- Present
Class G Statewide Firearm License
Florida 2-20 Property & Casualty License
January 2023- Present Fraud Investigation Certification
Florida 6-20 Adjustor All Lines Investigative Interview Certification
June 2024- Present
WORK EXPERIENCE
Operations Manager, Everise C3 Connect
September 2020 - Present
As Operations Manager, I oversee multiple teams and support Everise in implementing company goals, establishing
employee standards, and developing new initiatives. In this role, I supervise sales agents working for United Health
Care and H&R Block. This role has allowed me to ascertain additional leadership skills which include but are not
limited to: problem solving, training, implementation of goals, payroll systems, conflict resolution, creation of
improvement plans, timely interventions, and the development of new initiatives.
Security Director, Solid Rock Community Church
October 2019- Present
As the security director, I plan, coordinate, and implement safety procedures for a 500-member church and its
leaders during Sunday service and special events. Through this position, I have conducted trainings for staff
members on safety guidelines, threat analysis, de-escalation strategies, loss prevention, and mitigation of liability
through safety guidelines. I have created a safety plan used by over 32 staff members and volunteers. I received and
provided security assurance for local dignitaries such as the Kissimmee Mayor, local commissioners, Sheriffs, and
high-profile ministers.
Vice President, Anez Capital Group
April 2019- September 2020
As Vice President, I coordinated community meetings to educate the general public about financial planning and
investment. I coordinated and managed group enrollments to assist employers who needed benefit packages for their
employees. I created individualized benefit packages to adequately meet the needs of business of various sizes. I
participated in various networking events and served as a representative for my current firm. Additionally, I handled
our firm's recruitment, hiring, and the training of new employees.
Sergeant, Kissimmee Police Department
August 2005- April 2019
In 2005, I was hired as an officer in the Kissimmee Police Department. I quickly moved through the ranks earning
multiple promotions, awards, and accolades. After being promoted to sergeant, I found creative and effective ways
to increase department visibility and connection to the community. This was accomplished through the creation of
weekly safety videos for the community called Monday Minutes; Turkey Giveaways; Homework Help; and Shop
with a Cop. Additionally, I supervised 1 corporal and 7 officers by facilitating training, employment development,
briefings, debriefings, reviewed written reports, handled payroll, organized community events, and interpret Florida
statutes.
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REFERENCES AVAILABLE UPON REQUEST
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