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Click here or scroll down to respond to this candidatemilissa.richardson@gmail.com t 100 Dogwood Trail, Deatsville, AL 36022 t PHONE NUMBER AVAILABLEOBJECTIVESTo obtain a leadership position in which my managerial, communication, & technical skillscontribute to greater enterprise efficiency & productivity while developing individualstakeholder potential & team cohesivenessPERSONAL ATTRIBUTESPersonable & FriendlyCandidate's Name
Innate Organizer/DelegatorDiplomatic NegotiatorLife LearnerDetailed DrivenSkilled ResearcherServant LeadershipClient OrientedResults FocusedConflict MediatorCritical ThinkerRisk PredictorEffective Innovative ManagerSchedulerProfessional/CourteousSKILLSMasters Leadership/Homeland Security& EM,FEMA Certifications, VOAD member, Corporate Administration, Small Business Ownership, PR & Press Releases, Customer Interface/Communication, Project Management, Critical Event Triage, Dispatcher, On-site Software/Hardware Install, Systems-Level Problem Determination, Ensure Service Level Agreements, Break/Fix, Call Center, Technical Documentation, MS Office, Word, Google Drive, Outlook, Adobe, Excel, QuickBooks, Power Point, Social Media, Mobile ApplicationsEXPERIENCEEM Specialist t Alabama Emergency Management Agency t 2023AL disaster response & recovery, EOC operations, State/County/Tribal/local government public assistance grants, EOC/Dept meetings, VOAD conference calls, routine correspondence for Recovery Divisions, integration/automation database support, meticulous document maintenance, FFATA specialization, AL Storm Shelter Tax Credit Program applications/deadlines/qualification/tax credit certificatesEM Specialist t Autauga County EMA t 2023Assist EM Director & Deputy, communicate & coordinate directly/behind scenes with State, public safety agencies, citizens, city/county municipalities, faith, nonprofits, & Governors office, FEMA, VOAD, Recovery, & County Commission meetings, investigate/analyze weather data, monitor potential threats, assess community damages/hazards/unmet/long term needs, office administration, FEMA preparation/submissions, receive citizen donations, distribute disaster & educating resources, media relations, & team collaboration toward EM preparedness, response, recovery, & mitigation phasesProject Lead t Peak Systems t 2022 Current-2014 JuneRegional travel, project team leadership for large corporate banking, telecommunication, medical, & investment clients, deployment team training, transport of sensitive financial data, deadlines met underbudget, chain of custody adhered, PC refresh, ticket tracking, detailed documentation, asset management, desktop systems/software analysis & recommendations, POS installation/configuration, client management negotiating, team conferencingOffice Management t Allen Cannon Roofing t 2022 Feb-2021 AprClient interface, sales, promotional advertising creation, project management, social media facilitator, training in onsite inspections, Xactimate, written and photo reporting, material orders, and drone pilotField Supervisor t US Census t 2020 Mar-2021 OctSworn Federal employee, exam certified, vetted for public trust clearance, NRFU supervising Zones 2&7, new hire training, data accuracy monitoring, daily work assignments & payroll approval for field reps toward intelligence gathering & timely project deadline completion, daily development reports to manager, analytical skills for regulatory law compliance, and proficient utilization of Field Data Capture SystemQuality EMR Field Reviewer t Change Healthcare/Ciox t 2018 May- 2019 FebData auditing & analytics partner for government regulation & accreditation programs, professional interface with Alabama hospitals, clinics & providers, chart/file transferal, HIPAA certificationCerner Project Assistant t Tek Systems t 2018 Jan- 2017 SeptRegional transition of national electronic health record system, One Chart Go Live deadline coordinating & call center build, PM assist, project representative for multiple hospital sites & departments, ServiceNow management, Teams/Zoom conferencing, installation/trouble shoot desk/laptops, & peripherals, mobile clinical workstation build, problem assess & resolution, asset protection, spreadsheet development, & peer organizingCorporate Ambassador t Advantage Sales & Marketing t 2015 Oct-2010 MarMultiple client relationship coordination, brand representative, management of retail chains &managers, statewide territory, self-scheduling, customer & product service, project conference calls, weekly detailed call reports & deadlines, client centered negotiation, audits, planograms, recalls, deliveries,consistent supervisor/regional office updating, project training certificationExecutive Assistant t GTG Explorations t Dec 2013- March2013Aided CEO with scheduling, vendor management, travel planning, contract research, board member/investor communication, files/digital media/GIS map system development & reorganization, letter dictation, email management, meeting minutes, legal documentation, project research & developmentEDUCATIONGrand Canyon University2022 Masters of ScienceBusiness Leadership Emergency ManagementGoogle2022 Professional CertificationProject ManagementLight University2003 Counseling CertificationHuman DevelopmentSan Diego Christian College1994 Bachelors of ScienceEducationUniversity of California2004 CertificationFamily EducatorLincoln Medical School1985 CNANursingAFFILIATIONSProject Management Institute, South ALKen Blanchard Leadership SummitHonor SocietyChurch of the Highlands, Group LeaderExtraordinary Women Conference LeaderWhos Who (College)Community VolunteerDecorated Veteran Spousehttps://LINKEDIN LINK AVAILABLE"Who you are goes to the very core of how you live, how you serve, and how you lead."Tommy Spaulding |
