| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
WStreet Address Story Creek CircleBelleville, WI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECURRENT WORK EXPERIENCERetirement Income Planning llc Madison, WIOct. 2023 PresentExecutive Assistant/Case Manager Communicated with clients regarding benefits and application processes to provide greater awareness of options available to them Assisted team members with client appreciation events to drive current business Coordinated financial planning activities with advisors to increase new business Implemented work processes to improve office communications Trachte, LLC - Oregon, WINov. 2022 June 2023Human Resources Generalist Conducted check-ins with all new hires resulting in a 90% employee retention rate Published a monthly newsletter designed to communicate policy changes and Human Resource Department updates Implemented Onboarding processes to prepare new hires for success and provide tools for improved communication Developed a Wellness and Employee Engagement plan to drive participation and increase employee job satisfaction Trained new supervisors on probationary performance review process, including setting SMART goals for direct reportsState of Wisconsin Dept. of Employee Trust Funds - Madison, WI 1993 - 1998/Mar. 2016 - Nov. 2022Lead Worker Completed research and analysis to respond to complex benefit inquiries raised by benefit specialists, section supervisors, participants, and other parties Evaluated and managed the sections daily workload to identify opportunities for improved workflow and productivity Served as a subject matter expert on modernization projects to implement an appointment scheduling software (Qflow) and Enterprise Content Management system (OnBase) Assisted with procedure development, staff training and auditing of specialist work Trust Funds Specialist Provided detailed information to participants, their representatives, or their survivors regarding complex benefit programs administered by the Department under the Wisconsin Retirement System. Conducted research and analysis to resolve complex questions relative to Wisconsin Retirement System retirement, disability, and insurance programs Communicated with participants via telephone, written correspondence, and face-to-face consultations Performed a range of benefit duties: computing benefits, processing applications for benefits from retirement programs, analyzing participant records to determine eligibility under statutory provisions, and supplying benefit information to participants Candidate's Name Page 2State of Wisconsin Department of Corrections - Madison, WI October 2014 - March 2016Human Resources Assistant - Advanced Completed transfer posting, certification requests and other personnel transaction requests for all vacancies in assigned employing units Performed liaison work between assigned employing units human resources representatives, managers, supervisors, state employees, and job applicants Processed criminal background requests Finalized appointment process and entered transactions into PeopleSoft payroll Instrumental in recruitment of Correctional Officers for the entire agency RELATED WORK EXPERIENCEThe following positions were held while raising my family and serving my community Dean Health/QTI - Madison, WICustomer Care Representative - Communicated information regarding Dean Health Plan products and services in a call center environment. Worked directly with customers, providers, and employers to determine eligibility for benefits. Accurately documented and dispositioned all inbound inquiries. Demonstrated ongoing competency in all lines of business. RETAIL MANAGEMENT EXPERIENCEThe Limited Corporation - Madison, WIStore Manager - Supervised, recruited, hired, and trained a staff of 10+ associates to ensure superior customer service standards. Assigned tasks to employees to maintain consistent completion of workload within the store. Carried out all merchandising responsibilities to achieve maximum sales potential. Followed through with directives from District and Regional Managers. Prange's - Madison, WIDepartment Manager - Supervised and trained a staff of 25+ associates. Conducted semi-annual performance appraisals for all associates in the Department to assess progress towards sales goals and increased productivity. Communicated with Buying Office regarding inventory levels. EDUCATIONB.S. University of Wisconsin - La CrosseMajor: Business Administration/Emphasis: Human Resources Certified Public Manager Program April 2021VOLUNTEER ACTIVITIES* Classroom Volunteer - Belleville Intermediate and Elementary School* Market Day Co-Chair* Junior Great Books Facilitator* Belleville Community Health Improvement Program Treasurer* UFO Days Fun Run Coordinator* Partners in Giving Campaign Co-Chair |
