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Click here or scroll down to respond to this candidateCandidate's Name
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOBJECTIVE:Seeking a position that will offer a variety of challenges and responsibilities where I can best utilize the knowledge and skills gained for professional growth. SKILLS Typing 55 wpm, 10-Key, computer usage, and technology devices. Highly proficient in administration, information security, customer service, and retention. Knowledgeable in Department of Transportation regulations with advanced driving skills. Skilled in manufacturing processes, quality control, inspecting, and sorting. Skilled in instructing, training, managing, mentoring, and completing paperwork. Able to lift over 50 lbs and perform physically demanding work for extended periods of time. Skilled in production, manufacturing, material handling, scanning, labeling, wrapping, and packaging. Skilled in Microsoft Office, Word, Excel, PowerPoint, Windows, and Internet Applications. Results oriented, strong multitasking, time management, and organization abilities. Verbal, written, and collaborative communication, problem solving, and planning. People oriented, resourceful, attentive to detail, and team oriented. Creating ideas, delegating task, enforcing rules and policies, following instructions, meeting deadlines, motivating, organizing, making sacrifices, and setting standards. CERTIFICATIONS/CERTIFICATES: Forklift & Electric Pallet Jack- 2022 Medical Assistant Certificate - 2009 Cosmetology License - 2001EDUCATION:2000 - Diploma - CE Ellison HS, Killeen, TX2001-Cosmetology (High School Course)WORK EXPERIENCE:DriverWholesale Electric Supply - Austin, TX Hours per week:40 07/2023- Current Drive large trucks to deliver products and materials to new and existing customers. Pull orders and verify loads against shipping papers. Load and unload materials on trucks. Inspect truck equipment and supplies routinely to ensure safe operation. Obtain signed receipts for delivered materials. Stock inventory in warehouse. Perform responsibilities of material handlers when not engaged in driving. Perform additional assignments as needed by the supervisor. Material HandlerTesla -Austin, TX Hours per week:40 08/2022-07/2023 Followed workplace safety guidelines and protocols to maintain a safe and clean work environment and wear proper protective equipment. Assisted with acquiring and transferring parts and maintain, stock, and account for supplies and inventory. Worked quickly while paying attention to detail and maintaining high level of craftsmanship. Managed inventory and sort shipped and received goods. Properly handled hazardous materials and follow waste handling and disposal procedures. Loaded and unloaded materials and from incoming vehicles and transport and stack in designated locations. Located and moved materials to pallets or crates for storage or shipment. Operated pallet jacks and other machinery to move items and signal machine operators to move materials on and off trucks and loading docks.Amazon Delivery DriverTWC Standard Logistics - Killeen, TX Hours per week:40 06/2021-04/2022 Transported and delivered 200-300 packages to residences and businesses daily. Examined and reviewed orders before and after delivery to make your orders were complete. Helped with loading in unloading a delivery. Reschedule deliveries with customers if they were not able to receive them. Completed and submitted logs and reports. Lifted up to 60 pounds.Customer Service RepresentativeEmployment Solutions - Killeen, TX Hours per week:40 01/2021-06/2021 Received inbound calls. Verified client demographics. Scheduled appointment for COVID-19 testing and for vaccinations. Amazon Delivery DriverPrime Delivery - Killeen, TX Hours per week:40 07/2020-01/2021 Transported and delivered 200-300 packages to residences and businesses daily. Examined and reviewed orders before and after delivery to make your orders were complete. Helped with loading in unloading a delivery. Reschedule deliveries with customers if they were not able to receive them. Completed and submitted logs and reports. Lifted up to 60 pounds.Driver HelperUPS - Killeen, TX Hours per week:40 11/2019-01/2020 Delivered on average 170-300 packages to residences and businesses a day. Assisted the driver by helping to navigate route during peak season. Report issues, problems, and delays in regarding deliveries. Assisted with loading and unloading trucks, and lifted up to 60pounds. Customer Service AmbassadorAppleOne Employment - Austin, TX Hours per week:40 01/2019-07/2019 Provided customer service by handling inbound calls and providing information on different city department and services offered. Escalated customer complaints for further investigation. Provided support to local city department by informing citizens of information for upcoming events. Assisted with crisis calls and forward caller demographics and detailed information provided by caller to 911 dispatchers.Production OperatorICU Medical - Round Rock, TX Hours per week:40 02/2018-09/2018 Inspected the components materials and documents of final products at the end of the production process. Followed guidelines to sample and evaluate if products are within standards and notify specialist or supervisor if not within adequate range. Performed and tracked lot changes, line clearances, production processes, and cleaning operations. Identify non-conforming unsuitable products. Followed cGMP guidelines, SOPs, and plant policies and procedures. Worked with team members to optimize production, quality, cost, compliance, customer service, and safety. Contributed to the passing of inspections for certification of facility. Customer Care RepresentativeTeleperformance - Killeen, TX Hours per week:40 09/2017-02/2018 Received inbound calls to provide support for customer inquiries regarding insurance eligibility and coverage. Educated members with information about their health plans co-pays and deductibles. Reviewed insurance policy terms to determine whether a particular claim was covered by the policy. Use multiple computer systems and software. Verified the client information was accurate and complete to process prescription and refill request. Technical Support RepresentativeHarte Hankes - Austin, TX Hours per week:40 02/2017-09/2017 Ran diagnostics and resolve issues within a wide range of products and systems. Researched, documented, in escalated issues as necessary. Assisted customers with website navigation. Assisted customers with scheduling pickups.Fashion Retail Associate/ Jewelry MerchantKmart - Killeen, TX Hours per week:40 01/2016-01/2017 Greeted customers. Educated customers on products and made recommendations. Operated a cash register by receiving and processing cash and credit payments for store purchases. Layaway Associate/CashierKmart - Killeen, TX Hours per week:40 11/2015-01/2016 Provided excellent customer service by operating with a sense of urgency. Performed opening and closing procedures such as counting cash, verifying opening and closing cash reviews, and assigning team members to registers. Operated a cash register by receiving and processing cash and credit payments for store purchases. Retention SpecialistTime Warner Cable (Spectrum) - Austin, TX Hours per week:40 02/2014-11/2015 Assisted customers with troubleshooting equipment. Used active listening and applied problem-solving skills to deescalate customer complaints. Provided customer service by educating customers on promotions in savings plans. Maintain confidentiality of customer accounts in data. Customer Service RepresentativeAegis- Killeen, TX Hours per week:40 01/2013-01/2014 Answered a high volume of inbound calls from customers seeking affordable health care plan information. Enrolled customers in affordable healthcare programs. REFERENCES: Available upon request |
