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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Harrisburg, PA LinkedInBUSINESS SYSTEMS ARCHITECTURE EXECUTIVEFueling Improved Business Performance and Enhanced Operational Capabilities Through Innovative IT Strategy n n nAccomplished executive business leader with 20+ years' experience excelling in revenue generation strategies, enterprise solution design, IT leadership, and supporting the transformation of client business processes through innovative technology implementation, optimization strategy, and automation. Inspire and motivate change by envisioning a strategy and designing a plan based on forward- thinking process improvements, orchestrating cross-functional alignment of all business functions. Translate technical, complex information into actionable solutions for all stakeholders, elevating decision-making and steering the trajectory of the business. Devoted servant leader, clearly defining team objectives and establishing accountability to deliver on-time, on-budget results that significantly impact business capabilities. Build strategic alliances and partnerships with third-party vendors and external resources, enabling the achievement of the business vision.Core Competencies Strategic Planning & Execution M&A Functions Team Coaching & Development Business Process Optimization Project Management Lean, Agile Practices Revenue Growth Complex Problem Solving Customer-Centric Approach Enterprise Solution Design Software Development Lifecycle Resilient & Tenacious Leader Data-Driven Analysis Executive Communication Cross-Functional Collaboration Technology Integration Digital Transformation Financial Strategy & BudgetingProfessional Experience2016 Present DEREXI RemotePresident Principal ConsultantLaunched an entrepreneurial venture specializing in providing consulting and strategic advisory services for clients, specifically assisting specialty pharmacies with IT technical interoperability for the distribution of injectable medications. Leverage expertise in managed services and business optimization to introduce and integrate new processes that enable the achievement of business objectives and revenue targets. Focus on integrating automation and reporting to streamline tasks and eliminate manual labor to enhance employee productivity throughout operations. Successfully executed a dual role at a prominent specialty pharmacy, strategically merging IT support with targeted sales initiatives, resulting in substantial revenue amplification from patient streams. o Designed and launched an innovative online prescription reordering mobile application, revolutionizing patient interaction by enabling hassle-free refill requests through the app. o With full understanding of onboarding to fulfillment, assisted Sales teams in technology solutions that improve lead generation and conversion2018 2022 DELL BOOMI Chesterbrook, PAEnterprise Architecture and Managed Services Director (2022) Promoted to lead a global team of 35 professionals across the US, India, and Australia, achieving $53MM ACV, focusing on providing white-glove cloud platform services to customers. Delivered rapid support to customers in the energy, manufacturing, and financial services verticals, ensuring a seamless production environment and scalable solutions for operational growth. Managed a matrixed team of professionals spanning integration developers, cloud engineers, support staff, and service delivery managers, optimizing the customer experience and ensuring the achievement of KPIs and customer satisfaction metrics. Architected and launched an Enterprise Architect Services offering, paving the way for a fresh revenue stream.Franks calm and composed attitude has helped us overcome numerous challenges. He has a way of navigating complex technical requirements and demanding stakeholders to drive successful outcomes. Alexander S., Chief Architect at BoomiCandidate's Name Page 2 Boosted the efficiency of the global team, overcoming obstacles and deploying strategies that optimized technology. Global Head, Enterprise Architecture Services (2018 2022) Pioneered the Enterprise Architecture Advisory service (Architecture as a Service) at the startup organization, specializing in solutions and strategies for large enterprises and ERP integration. Collaborated with Fortune 500 companies to establish Boomi platform strategies and integration solutions for digital transformation and cloud migration. Effectively managed multiple global clients simultaneously, supporting teams in exceeding expectations and achieving goals. Directed the recruitment of 6 skilled architects, effectively distributing the workload across diverse geographic regions. Oversaw P&L and financial governance efforts, accelerating business growth by generating $1.5MM in revenue within 1 year of service launch.2017 2018 AHOLD DELHAIZE Carlisle, PAEnterprise ArchitectChampioned IT, Data, and Store Operations teams accountable for implementing M&A functional redundancy analysis and synergy estimates during the Ahold and Delhaize merger, contributing significantly to the $12MM synergy goal. Orchestrated the initial project setup, including PRP creation, RFPs, and approvals, while coordinating weekly architecture review board project reviews and delivering Executive Steering Committee presentations. Effectively integrated 2 separate companies valued at $2B each with diverse applications during a significant M&A project, shaping the unified business operations' technological landscape. 2005 2016 THE HERSHEY COMPANY Hershey, PASenior Manager, Enterprise Architecture (2013 to 2016) Promoted to fill a crucial void by establishing the Enterprise Architecture team, essential for effective governance within the organization's IT structure. Led the creation of an Architecture Review Board (ARB), implementing reference architectures and standards to successfully execute an enterprise-wide cloud migration. Pioneered Hershey's business capabilities matrix, bridging the gap between IT initiatives and business objectives, enabling informed decision-making for strategic planning. Drove the development of a 5-year application roadmap critical for the IT Strategic Plan, leading to a $35MM Capital Budget and a $40MM Operating Budget. Conducted ROI analysis for converting web-based applications to Salesforce, optimizing ROI. Created Solutions Architectures for crucial business projects, enhancing operational efficiency. Developed a global systems capabilities matrix aligning applications with business objectives and identifying growth areas. Rationalized middleware platforms, resulting in $500k savings over 3 years, driving cost-efficiency. Led the enterprise architecture team in transitioning the organization to a service-based model using ITIL and TOGAF standards, showcasing service costs and potential capabilities for business growth. Served on the company leadership team for the ERP implementation and upgrade (SAP). Prior ExperienceSenior Manager, Business Applications, The Hershey Company Manager, Middleware and Application Architecture, The Hershey Company Education & Professional DevelopmentMaster of Business Administration Lebanon Valley College Bachelor of Science in Computer Science Millersville University Competitive Strategy, Wharton School of BusinessAI: Implications for Business Strategy, MIT SloanProject Management Certification, Penn StateLean Process PM Certification, MSITBM Executive Foundation Certification, TBM Council Data Monetization: Creating Value Through Data, MIT Sloan ServiceNow Foundation, ServiceNow LearningSAP Certifications, SAP CorporationAffiliations & AppointmentsBleeding Disorders Foundation, Eastern PA Chapter Bleeding Disorder Patient Advocacy Member |