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PHONE NUMBER AVAILABLE/Candidate's Name @yahoo.comSummary: Hard working and energetic Sales Management Professional with extensive experience in all facets of the Marketing to Sales to End-User Life Cycle. Skills: Excellent Communication skills, Exceptional multi-tasker, Broad Category Management Experience, Ability to persuade, Database Management and Administration, Complex Project Negotiation, Hardworking and driven to succeed. Highlights:*Developed highly successful Sales techniques/Marketing collateral as Inside Sales/Marcom Manager for a 40-Member Sales team with a four-state reach.(Texas, Oklahoma, Mississippi and Louisiana)*Built Intra-Company Call Center from the ground up including hiring and training of Internal Sales Staff resulting in over 100% YOY growth in the first two years as GM.*Introduced and Provided training for a wide variety of Database, Spreadsheet and Marketing based communication platforms for Outside Sales Force and Internal Management/Stakeholders.ExperienceGeneral Manager/Advance Auto Parts (Houston, TX) (Sept-2017 to Aug-2021)-Created Internal Call Center from the Ground Up for Texas and surrounding states to utilize for Will Call Operations.-Manager Day to Day Operations for Call Center located inside the Houston Distribution Center including all Scheduling, Training, Payroll and Logistics Functions.-Managed 5-Counter Staff for all Inbound Calls from Internal Store Locations as well as Local Business Orders and Inquiries.Inside Sales Manager/XL Parts (Houston, TX) (Sept-2003 to Aug-2017)-Managed Intra-Company Database for all Marketing Programs Provide both Direct Selling and Advertising for Organization in the form of Flyers, Brochures & Ad Slicks-Managed Internet based Marketing Programs and Conducted Company Marketing Research in the form of Delivery Analyses and Competitor Price Comparisons-Managed Introduction and Distribution of all Marketing related Promotions for 40-Man Sales Force including ticketing obligations for inter/intra-company events as well as all Open House/New Store Openings/Customer Clinics.Marketing Specialist/Honeywell Friction (Troy, MI) (May-2002 to July-2003)-Managed all Warranty Administration functions for Honeywell's $172 million/year Friction Materials Division and Established and maintained Key Performance Indicator matrix with direct feedback from upper management.-Maintained Competitor Database including all market research and competitive data entry and was a Member of a three-person Marketing Services Team creating, distributing and tracking all promotional programs-Lead writer on all Marketing related communications both internally and to customer base and Managed most popular promotional program: The Bendix "Stop Shop" Program-Cut nearly $250,000 from the Marketing Services budget by bringing the Honeywell warranty program in-house and managing internallyOutside Salesman/Honeywell Friction (Dallas, TX) (September-2000 to March-2002)-Managed Five Accounts in Three States including two multi-million dollar customers in Dallas and Arkansas.-Worked with Clients/Leadership Team to determine new opportunities Coordinated all account promotional activities and then sold programs to account customer base Managed booth at all account trade shows, open houses and new store openings as well as all aspects of account changeovers including data entry, inventory analysis and customer interaction.Marketing Manager/Rankin Auto Group (Houston, TX) (July-1998 to August-2000)-Created all advertisements and POP merchandise for Rankin Automotive and its three subsidiaries: USA Auto Stores, Allied Distributing and US Parts (Now "XL Parts")-Managed all promotional activities including general & trade advertising, market penetration, shows & exhibits, public relations and professional services as well as Managed operations & logistics for large scale meetings, seminars, trade shows and special events. Digitized several "hard copy" promotional programs improving customer satisfaction, overall effectiveness and Created first company newsletter including writing, editing and selection of material.EducationUniversity of Notre Dame/May 15, 1998 Business Administration: Marketing |
