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Click here or scroll down to respond to this candidateCandidate's Name
638 Nicholas Street Toledo, OH 43609 PHONE NUMBER AVAILABLE EMAIL AVAILABLE EMAIL AVAILABLE PROFESSIONAL PROFILECustomer service oriented professional who combines 16+ years of healthcare industry experience with proven leadership skills to illustrate value. Work collaboratively to ensure quality operations. Able to coordinate the medical office administrative and clerical duties to ensure effective patient services, and ideal patient volume and flow.Maintain operations by following policies and procedures.Customer service skills necessary to communicate effectively with patients and healthcare providers.Well-organized, able to manage time and priorities in multi-task environments.Work well as part of a team and maintain a professional and positive environment.Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook) Type 30 WPM. Electronic Health Records (EHR) eClinicalWorks Cloud-Based EHR Certified to Pass Medication Certified Phlebotomist Certified in CPR and First Aid Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate KEY QUALIFICATIONSHealthcare Ethics HIPAA Compliance Accounting Payroll Leadership & Management Medical Terminology Insurance Verification CMS 1500 Processing Co-Payments UB-04 Insurance Billing Procedures Insurance Claim Cycle Medical Administrative Procedures Appointment Scheduling Electronic Health Records (EHR) Electronic Medical Records (EMR) Health Records Management Medical Records Management Human Resource Management Organizational Improvements Interpersonal Professional Communications Business Operations Practice Structure EDUCATIONUltimate Medical Academy Associate of Science Degree Healthcare Management, 2021 Professional Skills Institute Certificate of Completion Phlebotomy, 2005, Phlebotomy Instructor 2021 PROFESSIONAL EXPERIENCEQuest Diagnostics Toledo, OH 07/2019 3/2022PhlebotomistDraw and process blood samples, properly store specimens, take vital signs, and administer COVID-19 testing.Use EHR software to correct billing and insurance information, and enter and update patient demographics.Train new employees and schedule appointments.Perform health screening for insurance purposes for outside companies. US Labs Southfield, MI 03/2018 03/2019Group Lead / PhlebotomistTraveled to various residences and nursing homes to perform mobile phlebotomy procedures.Interviewed employment candidates, trained new employees, and created employee schedules.Approved vacation and time off requests, and handled employee evaluations.Used a mobile app for uploading patient documentation and kept note of who needed to have blood draws.Acted as interim phlebotomist if someone called out.Used MS Word and MS Excel for patient intake and communicated effectively with patients. Candidate's Name , Cont.American Health Associates Farmington Hills, MI 04/2016 03/2018 Mobile PhlebotomistTraveled to patient residences to draw blood samples and specimens.Communicated with nurses regarding potential discrepancies or issues.Used mobile app software and EHR for documentation.Ensured specimen integrity by using aseptic technique and following procedures. Anne Grady Services Swanton, OH 03/2007 03/2016 Team Lead / Direct Care ProfessionalSupported individuals with developmental disabilities.Took vital signs, passed medications, provided assistance with daily activities, and prepared and served meals.Facilitate community involvement by accompanying individuals on outings in the community.Prepared patients for workshops, reported changes in client condition, and documented services provided.Acted as an advocate between patient and State professionals during patient evaluations. |
