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Title Sharepoint Administrator Technical Support
Target Location US-MD-Laurel
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Candidate's Name
Street Address , PHONE NUMBER AVAILABLE, EMAIL AVAILABLEPROFESSIONAL SUMMARYOver 14 years working as a SharePoint Administrator. Also has experience in Systems administration, and technical support.Support of the SharePoint infrastructure both front and backend.Experience in SQL administration managing databases.Experience with 3rd party support tools like AvePoint DocAve, AzureSECURITY CLEARANCE: Top SecretHardware and Software Skills:Microsoft SharePoint 2016, Microsoft Azure Services Portal, Windows Server 2012, Windows Server 2016, Microsoft SQL 2008, Microsoft SQL 2012, Ave Point (DocAve), PowerShell, Content and Data deployment. Azure DevopsExperienceDepartment of TreasuryAcuity Inc. (October 2016  Present)Technical Consultant (Senior SharePoint Administrator)Manages the treasury Service now ticketing system.Uses PowerShell and command Prompt to deploy WSP and .ps1 packages through the Treasury SharePoint environment.Backs up and transfers SharePoint and SQL content databases through the Treasury SharePoint environment.Uses Adobe DocAve to restore, backup, and move site collections and web application.Monitors the SharePoint environment, by checking for application, system, and software errors daily.Documentation of solutions and fixes for SharePoint and Systems issues.Played a major role in migrating the department of treasurys SharePoint environment to Azure.Uses Azure devops to deploy solution to the Treasury SharePoint Environment.Nuclear Regulatory CommissionSyspath (April 2015  October 2016)Senior SharePoint AdministratorTroubleshooting of customer issues pertaining to SharePointDaily monitoring and support of NRC SharePoint farmCreates site Collections, and web applications.Deploys and Migrates data using PowerShell, and stsadm.Supports NRC Fusion SharePoint site with SharePoint Designer and InfoPath.Backup and Restore of Site collections and sites.Department of AgricultureDecypher Technologies (September 2014  April 2015)Senior SharePoint Administrator (contract)Troubleshooting of customer issues pertaining to SharePointDaily monitoring and support of SharePoint farms in the environmentManaged the USDA ASOC SharePoint 2013 site.Managed site quotasCreated web applications and site collections.Department of the Army (Army Review Board Agency)SAIC and the Goal Inc. (December 2012  September 2014)Senior SharePoint AdministratorEstablished a two-server development and Test environment for ARBA.Continuous support of the ARBA SharePoint siteTroubleshooting of customer issues pertaining to SharePoint Daily monitoring and support of SharePoint farms in the environmentPatching all SharePoint servers with security and application updatesUses stsadm and PowerShell to deploy, and configure web parts, and applications.Manages permissions on ARBA SharePoint portal.Built two additional SharePoint 2007 environments in new VLAN environment.Successfully migrated the current Production SharePoint 2007 environment onto windows server 2008 r2 platform.Successfully migrated the ARBA test and production SharePoint environment from SharePoint 2007 to SharePoint 2010Department of StateCreative Information Technology Inc. (November 2012  April 2013)SharePoint Engineer (3rd Shift)Supports the state department SharePoint environment.SharePoint site management through DocAveProduced reports on entire SharePoint FarmMonitored server and SharePoint performance.Created site Collections, and web applications.Deployed 3rd party application across the farmDeployed and Migrated data using PowerShell, and stsadm.Department of Homeland SecurityATH Solutions Inc. Washington DC (April 2012  November 2012)Senior SharePoint AdministratorWrites batch scripts to run day to day SharePoint admin tasks.Creates databases for site collections and web applications.Manages permissions on sites, and groups.Performs stsadm, and PowerShell scripts for SharePoint tasks.S&T helpdesk supportMigrating SharePoint Farm from 2007 to 2010Parsons Corporation(December 2011  March 2012) Annapolis JunctionSharePoint AdministratorTroubleshoot websites with errors and access issues.Applied patches, and updated SharePoint software, and windows Operating System.Created and updated SharePoint Sites, web applications, and sub sites.Maintained SharePoint and SQL servers.Run stsadm commands to support SharePoint.Department of the ArmySerco-NA, Arlington VA June 2011  December 2011SharePoint AdministratorRun stsadm commands to deploy solutions and packages.Created SharePoint web applications and site collections through Central AdministrationCreated project web access sites.Assigns permissions to SQL databases.Created SQL DatabasesConfigures multiple aspects of SharePoint including, search, excel services etc.Trouble-shoots tickets through the remedy ticketing systemWrote scripts to run day to day SharePoint administrator tasks.Met with customers directly to gather requirements for future projects.Installed and deploy 3rd party add-on software for SharePoint with stsadm.Migrated custom codes by developers to servers.Worked on the Beginning stages of migrating SharePoint 2007 to SharePoint 2010Department of AgricultureAce Info Solutions, Washington DC May 2010  June 2011SharePoint/Web AdministratorCreated, maintained, and updated SharePoint Sites, web applications, and sub sites.Trouble shoots websites with errors and access issues.Applied patches, and updated SharePoint software, and windows Operating System.Performed stsadm commands to support SharePoint.Server maintenance and upgrades.Backed up and restored deleted data, files, and SharePoint sites.Updated user accounts by, resetting passwords, unlocking account, and granting access.Created and trouble-shooting websites through IIS.Maintained some databases attached to SharePoint sites.Department of Homeland SecurityLockheed Martin, Washington DC. March 2008  May 2010SharePoint/Systems AdministratorAssisted in Setting up and configuring SharePoint FarmCreated web applications and site collections.SharePoint Administrator in establishing Enterprise SharePoint for DHS HQ along with Microsoft consultants.Created, maintained, and updated SharePoint Sites, web applications, and sub sites.Used InfoPath to create basic forms.Patched, and updated to SharePoint software, and windows Operating System.Trouble-shoot SharePoint issues through Central AdministrationWrote scripts to run day to day SharePoint administrator tasks.Backed up, recovered, deleted data, files, and SharePoint sites.Updated user accounts by, resetting passwords, unlocking account, and granting access.Created user accounts through AD.Granted permissions and access to Share Drives, and SharePoint.Performed System Maintenance, installed and upgraded software.Supported SharePoint System through stsadm command line.Department of Defense (Pentagon)Systems Integration Inc. Arlington, VA March 2007  March 2008Technical Support Analyst 2/JR Systems AdministratorSupported the Air force through the 844th Communication SquadronDesk side troubleshooting, configuring, installation and assembly of computers and printers.Imaged and posted pcs to the network.Upgraded hardware and software, by hands-on, or by Remote access (SMS).Followed up on tickets, updated tickets with the latest trouble-shooting actions, and contacted customers to confirm satisfaction.Reset user passwords, and enabled, and configured accounts by using NetIQ (DRA), and Active directory (AD).Modified user accounts by given them permissions and allowing access to folders and mailboxes.Remotely connected to pc using DRA and SMS to fix various computer issues.Wiped, activated, end synched blackberries, and PDAs.Configured CAC readers.Set up Printers and Scanners and connected them to the network.Ghost imaged bad pc images.Troubleshooting by Remote Desktop AccessDepartment of StateQuotient-Inc and STG Inc. Washington DC July 2006  March 2007Technical Service RepresentativeTrouble shooting and Customer Service, including resetting passwords, creating accounts, installing software and hardware, checking for network connectivity.Answered phones, diagnosing to determine the cause of the problem, and opening trouble-tickets. Following up on tickets and updating the ticket with the latest trouble-shooting actions and contacting customers to confirm satisfaction.Used Active Directory to enable and extend user accounts.Mapped network drives.Created user accounts.Watson Wyatt Worldwide Arlington, VA January 2005  July 2006IT InternGained basic familiarity with technology such as ex  Ghost imaging, Active Directory.Installed hardware and software and run diagnostic to determine the cause of defect.Set-up and tested of pcs, printers, scanners, speakers and other electronic.Set-up Audio and Video equipment for PresentationsAssisted in preparing for and participating in company relocation from DC to ArlingtonContributed to updating and maintaining the company website.EDUCATION:Marymount University Arlington, VABachelor of Science in Computer Information Systems (CIS)

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