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New York, NY Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEDependable Certified Phlebotomy Technician (CPT) effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Phlobotomy/EKG Technician, Street Address /2024 - 05/2024ABC Training Center New York, NYEnhanced patient care by accurately performing EKG testing and analyzing results. Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.Administered testing with electrocardiogram for patients experiencing events and as screening tool. Enhanced patient experience through compassionate care and communication during blood draw procedures.Labeled transfer tubes and followed exact directions for handling and storing specimens for transport. Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues. Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.Monitored patient activity during stress test to record data. Child Day Care Director /Owner, 01/2011 - 01/2023Ryan & Friends LLCOwns and Operates and in-home Child Daycare Center for 12-18 children Possess the ability to keep children engaged and thriving at all times PROFESSIONAL SUMMARYWORK HISTORYDirect children and encourage safe and positive behavior Creates schedules to ensure that children have adequate physical activity, rest, food and intellectual stimulationGreat listener in order to watch for signs of behavioral and/or emotional problems in children in order to have them properly assessed if need beImplemented Policy and Procedures in order to keep all documentation properly filled out and safely stored for confidentiality purposes.Promoted a culture of continuous learning among staff through ongoing education opportunities and workshops.Conducted regular audits to ensure compliance with industry regulations and best practices. Administrative Assistant, 07/2016 - 02/2020Cindedigm New York, NYHandling office tasks, such as filing, setting up for meetings, and reordering supplies Provided scheduling support by booking appointments and preventing conflicts for executive team in LA Made travel arrangements, for flights, car service, and making hotel and restaurant reservations Greeted and assisted visitors prior to meetings.Phlobotomy/ EKG Certification, 05/2024ABC Training Center - 50 E Fordham Rd, Bronx, NY, 10468 Associate of Science: 03/2007University of Phoenix - Tempe, AZHigh School Diploma: 05/2003HS of Environmental Studies - New York, NYVerbal and written communicationEmployee schedulingHuman resources managementStaff training/developmentPatient CommunicationHIPAA ComplianceFriendly, Positive AttitudeTeamwork and CollaborationCustomer ServiceProblem-SolvingTime ManagementAttention to DetailEDUCATIONSKILLSCERTIFICATIONSCET - EKG TechnicianCertified (CPT), ABC Training Center - 03/2024- 05/2024 First aide/ CPR 9/15/2022-9/15/2024BLS |