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Title Customer Service General Manager
Target Location US-TX-Fort Worth
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
GENERAL MANAGERPHONE NUMBER AVAILABLE Fort Worth, United States EMAIL AVAILABLESKILLSFast LearnerMicrosoft OfficeAbility to Work in a TeamCommunicationSecurity PoliciesOperating PartnerCustomer ServiceLeadershipLeadership DevelopmentSalesAccountabilityL ANGUAGESEnglishSpanishEMPLOYMENT H I S TORYOperating Partner at WhataburgerLeadership DevelopmentCoaching & TrainingP&L AccountabilityProcess Improvement Boosted SalesIncreased ProfitsPromoted SafetyEnforced Company Guidelines Drove EfficiencyMinimized RiskEnhanced Customer ServiceOnboarded New HiresOperating Partner at Whataburger, Grand PrairieMarch 2023  PresentAchieved a 99.6% NSF average, the highest in the region. Averaged 4.5 million in annual sales.Created targeted training for each manager in the for front staff and kitchen staff. Fostered performance excellence by incorporating safety guidelines, company vision, mission, and values with a consistent focus on creating a guest-centric culture. Took charge of new employee orientation and maintained staffing levels across each location.Maintained strict adherence to the company's safety and security policies/procedures. Managed 5 Managers 7 Team Leaders 50 Team Members daily. Assistant Manager at Whataburger, DallasJanuary 2018  PresentIncreased yearly sales from 3.2 million to 4.1 million. Recognized as high performing manager in 2022.Helped control Food Cost withing company guidelines. Controlled labor cost withing company guidelines.Passed Health Department visits with a 98.0 Average. Manager on duty during corporate visits.Graduated from Advance Your Profession Class in 2019. Averaged 97% during routine store visits by Supervisors. Team Leader at Whataburger, DallasFebruary 2016  PresentRun shifts in place of a salaried manager.Control Labor and Food Cost.Meet all Health Standards during shifts.Hit company standard on Speed of Service.Train and onboard new Team Members.

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